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Dr. Jacqueline Aguiluz, DO

Dr. Jacqueline Aguiluz, DO

Family Medicine*
25+ years of experience

Dr. Jacqueline Aguiluz, DO is a family medicine physician in Hawaiian Gardens, CA and has over 25 years of experience in the medical field. She graduated from Western University of Health Sciences in 1998. She is affiliated with medical facilities such as Ronald Reagan UCLA Medical Center and Los Angeles Community Hospital. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 22 reviews 3.4 Star Rating (22 reviews)

Practice

21508 Norwalk Blvd Hawaiian Gardens, CA 90716
Telehealth available

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Dr. Aguiluz's Reviews

Likelihood to recommend Dr. Aguiluz

3.4
22 ratings, 5 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
36%
36%

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In my first visit to establish care, she performed and charged for services I didn't need. In an annual check-up the year after, she laughed at and dismissed my response to one of her questions. Lastly, the office environment is very chaotic and unprofessional. This provider reprimands her office staff in front of patients making it an uncomfortable setting. Lastly, they say they only accept cash and personal checks as forms of payment, and I was unable to use my HSA card/account for my co-pays. I had to arrange for a special time for an office manager to be on-site where they could accept debit card payments, which was very limited in availability. I will look for another provider.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
1 other person found this helpful
Helpful
May 21, 2024
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I’ve been coming to Dr. Aguiluz since i was a baby. My whole family has her as a health care provider and we are always satisfied with our visits. She’s truly a good doctor and her personality makes it way better!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Claudia Zanabria – Sep 15, 2022
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I reccomend this office...I'm giving my daughter the number...all good..professional and thorough...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rebecca Wood – Aug 18, 2020
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Extremely knowledgeable, proficient, takes the time needed to assess her patient's every detail to properly diagnose each illness. Dr. AGUILUZ has a vast selection of professional specialists to refer her patients per their maladies. Her dedication to the joy of healing those who seek her ability and judgment is exhibited in her warmth, her caring bedside manner, and understanding her patient's personal needs. When Dr. AGUILUZ insisted I followed through with a visit to a cancer specialist...her suspicion was correct, I had breast cancer. Her comforting insistence to my hesitation saved my life. May God continue to favor this wonderful doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Maria Gamond – Jun 01, 2020
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The staff seems to mess up the appointments and do not stick to what you scheduled. Once you come in either you don't have an appointment and the date is changed. To top it off you have to wait like if its my fault for the error they made. Also a different Doctor sees you instead of the one prescribed. Some people have to work and not all the time there dismissed. Staff seems to have the nack of doing that all the time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Long wait times
6 others found this helpful
Helpful
Mag in Norwalk, CA – Jun 16, 2017
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Western University Of Health Sciences

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Unavail21508 Norwalk Blvd Hawaiian Gardens, CA 90716
1

Practice

Medical Center of Norwalk Inc13330 Bloomfield Ave Ste 111 Norwalk, CA 90650
2