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Dr. Jacob Smith, MD

Dr. Jacob Smith, MD

Ear, Nose, and Throat*
15+ years of experience

Dr. Jacob Smith, MD is a head & neck surgery otolaryngologist in Springfield, MO and has over 15 years of experience in the medical field. He graduated from University of Arkansas for Medical Sciences College of Medicine in 2006. He is affiliated with Cox Medical Center South. He is accepting new patients.

4.2 Star Rating
Based on 31 reviews 4.2 Star Rating (31 reviews)

CoxHealth - Ear, Nose & Throat

960 E Walnut Lawn St Springfield, MO 65807
(417) 269-4450

Dr. Smith is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Smith specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.2
31 ratings, 10 with a written review
5 star
77%
77%
4 star
0%
0%
3 star
3%
3%
2 star
3%
3%
1 star
16%
16%

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Dr. Smith is a wonderful surgeon.
Dr Smith is very detailed. We prayed together before surgery. His office staff and nurse is another matter. The communication with them was an awful experience.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Oct 15, 2024
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Absolutely recommend
Kind and genuine with the best bedside manner. If your needing a procedure done rest assured he will take care of you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 18, 2024
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I would definitely recommend Dr. Jacob Smith
Dr. Jacob Smith was wonderful with me from.the moment my husband and I met him, he performed a partial lobedectomy and also removed my isthmus, very compassionate, throughout the whole procedure, came in before my surgery and said he would like to pray for me and my surgery, we were so thankful for that, having a christian doctor took away my anxiety, would recommend him to family and anyone else! His staff in his office are also wonderful and so compassionate! Great doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 08, 2024
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Dr. Smith removed all three of my Children's tonsils with no complications. He was amazing and really wonderful with all of the children, making them comfortable. I would recommend him to anyone!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 20, 2019
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He is the worst! I would not recommend him at all. He acted afraid of me when I advocated for my child. I ended up having to go to St Louis to do the simple job he should have done.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 19, 2018
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We took our daughter in to get a tongue tie clipped (because every nurse at the hospital told us to) and they didn't do hardly anything! We spent a total of 5 min with Jacob Smith, MD and after my wife had to help him (a so called "specialist") with the procedure. He was hardly able to fix the tongue tie at all, and barely cut any of it. To make it worse, we received a $700 bill for the visit and procedure.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Tim Cook in Nixa – Mar 09, 2018
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Dr. Smith is very caring and genuine. He is there to help his patients and is extremely comforting, not to forget he is a great surgeon. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 02, 2018
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Great Doctor Very pleased with how surgery went . Don't even have much of a scar. Would recommend him to everyone. My family was really impressed with him he said a prayer with us before they took me to surgery..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Cindy Wentz in Goodman MO – Dec 29, 2017
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Doctor Smith performed a three hour surgery on my sinus last year. He did a great job on after care. I had minimal pain from there surgery. I couldn't be more pleased with Doctor Smith. Awesome doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Mike L in Springfield Mo – Jun 20, 2017
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Amazing doctor. Unbelievable with kids! Took out tonsils and adnoids for 3 of my kids, and fixed my deviated septum. I highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Marcel Popa in Springfield, MO – Mar 18, 2017
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Know Before You Go

About Me

biography

Dr. Jacob Smith, MD is a head & neck surgery otolaryngologist in Springfield, MO and has over 15 years of experience in the medical field. He graduated from University of Arkansas for Medical Sciences College of Medicine in 2006. He is affiliated with Cox Medical Center South. He is accepting new patients.

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Smith is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    CoxHealth - Ear, Nose & Throat

    CoxHealth - Ear, Nose & Throat960 E Walnut Lawn St Springfield, MO 65807
    1

    Affiliated Hospitals

    • Cox Medical Center South

      3801 S National Ave
      Springfield, MO 65807
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality