background
background
Dr. Jackson Nguyen, DMD

Dr. Jackson Nguyen, DMD

Oral & Maxillofacial Surgery*

Dr. Jackson Nguyen, DMD is an oral & maxillofacial surgery specialist in Allentown, PA.

2.1 Star Rating
Based on 7 reviews 2.1 Star Rating (7 reviews)

Practice

240 Cetronia Rd Ste 121 Allentown, PA 18104

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Nguyen's Reviews

Likelihood to recommend Dr. Nguyen

2.1
7 ratings, 5 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
71%
71%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Full mouth extraction
He did my full mouth extraction a few years ago him and other staff were absolutely phenomenal I would recommend him to anyone that needs anything dental done
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ally – Feb 07, 2024
×Post a ResponseAre you Dr. Nguyen?
Amazingly talented surgeon
I just had a very complex surgical procedure done on my jaw that involved removing a large cyst, an impacted wisdom tooth and a molar. There was a good chance I could have had permanent nerve damage because of the location of the cyst. I am Day 3 post-op and have no nerve damage, am healing wonderfully, and have only minor pain, which is miraculous given the extent of my surgery. I have had nothing but professional, excellent experiences here and felt very confident in Dr. Nguyen’s ability to perform this complex procedure safely and comfortably. He is also very nice and has a sense of humor, which helps too. I highly recommend him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy N. – Jul 15, 2023
×Post a ResponseAre you Dr. Nguyen?
This doctor certainly failed to either live up to my expectations or to adequately explain why I personally did not qualify for IV sedation, as advertised on the office website. I departed this office in a state of complete disgust!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jan 21, 2023
×Post a ResponseAre you Dr. Nguyen?
AVOID THIS PLACE! The most incompetent people I have ever met. Three times we had to leave work early and pull my daughter out of school. There is always an excuse on why they will not see my daughter for oral surgery! THREE TIMES! One time it was due to insurance , they could not confirm her insurance. I had the insurance speak to them and confirmed that she has dental insurance. They would not see her because she was not in their system???? AWFUL and Pathetic! All about getting paid! After a whole MONTH of calling them and leaving voicemails (They NEVER pick up the phone) I finally got someone to reschedule the oral surgery appointment. We go today and they gave us a HARD time AGAIN! They said they do not have the referral from the orthodontist in THEIR Office! When she was seen by Dr. Dillion for braces, he said he would take care of the referral, I walked right over that day and made the appointment with Oral surgery. Dr. Dillon NEVER made the referral as promised, DID NOT notate her chart- NOTHING. And he is off today! So once again- lost wages at work and my daughter lost valuable school time. When Joslyn (they claim they do not have anyone by that name in their office- see what I mean? Pathetic) called to confirm the appointment yesterday, I told her that this is the THIRD time pulling my daughter from school and having to lose hours at work, I double checked and asked if she has every thing they need- she confirmed YES! The office needs to make sure that they have everything when they confirm the appointments! AVOID - do not use this place for anything, unless you enjoy run-arounds, headaches and dealing with lousy customer service!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Disappointed In Allentown – Oct 07, 2022
×Post a ResponseAre you Dr. Nguyen?
One minute ago I am here now. I showed up 5 minutes late to my appointment and the office manager is refusing to allow me to be seen. I have an infection that can spread. I called multiple times prior to my visit to say I would be a couple of minutes late. The manager is refusing to give me the number to corporate offices or her supervisor. She only gave me an email to the legal department. She is also refusing to give me her name. This is the most unprofessional experience that I ever had in the medical/dental industry EVER.. Typical medical/dental companies allow a 15 minute grace period. I was under 10 minutes late and the dentist is still with the same client he waa with when I came in. I WOULD STILL BE WAITING. THIS IS RIDICULOUS!!! I AM A REALTOR & U. S. ARMY VETERAN... I Would like this lady reprimanded. She works for the clients and refuses to provide her name or her managers or corporate's information. I do not recommend anyone come here. This is my worst experience ever.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Jul 03, 2019
×Post a ResponseAre you Dr. Nguyen?

Leave a review

How was your experience with Dr. Nguyen?

About Me

biography

Dr. Jackson Nguyen, DMD is an oral & maxillofacial surgery specialist in Allentown, PA.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • English

  • Arabic

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Linda T. Warren D.D.S. P.C.240 Cetronia Rd Ste 121 Allentown, PA 18104
1