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Dr. Jack Hou, MD

Dr. Jack Hou, MD

Urology*
10+ years of experience

Dr. Jack Hou, MD is a urologist in Bakersfield, CA and has over 10 years of experience in the medical field. Dr. Hou has extensive experience in Urinary Calculi & Removal. He graduated from Texas A&M University Health Science Center / Baylor College of Dentistry in 2014. He is affiliated with medical facilities such as Adventist Health Tehachapi Valley and Adventist Health Bakersfield. He is accepting new patients.

2.9 Star Rating
Based on 10 reviews 2.9 Star Rating (10 reviews)

Practice

2701 Chester Ave Ste 102 Bakersfield, CA 93301

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(661) 306-4816.

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Dr. Hou's Reviews

Likelihood to recommend Dr. Hou

2.9
10 ratings, 8 with a written review
5 star
40%
40%
4 star
10%
10%
3 star
0%
0%
2 star
0%
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1 star
50%
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I have found Dr Hou as capable, professional and aminable. It is not real easy to get an appointment.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dr Ben W Laverty III – Jan 16, 2024
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Find someone else!
Dr. Jack Hou is a very in-mature doctor and I'm so surprise that Adventist Health would have him on staff. He takes every patient question/comment to heart as an "insult" - seems he expected hugs and kisses from patient facing possible prostate cancer - shocking news to say the least so wanted questions answered and options fully explained - acted like I was "questioning" his authority or professionalism. Find another doctor OTHER than the 3 doctors in Urology at Adventist Health, Bakersfield.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
3 others found this helpful
Helpful
Scott Randall – Mar 05, 2022
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I have recurrent urinary tract infections for years that my family doctor didn’t do anything about. Finally she sends me to see Dr Hou. Dr Hou is very kind and take his time to explain things to me. He explained to me the testings needed. I went through the procedures and was diagnosed with bladder cancer which he caught early and had surgery. I have been cancer free since. I am so glad Dr Hou is in Kingman.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Holly in Kingman, AZ – Jul 11, 2018
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My husband had blood in his urine, it turned out he had kidney stone. Dr. Hou saved him. We really appreciate his patience in explaining procedures and good bedside manners. He cares!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mary in Kingman, AZ – Jun 29, 2018
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Dr Hou was prompt, listened carefully, reviewed my test results (which I had in Bullhead through a Urologist I was completely dissatisfied with) and explained what my problem was and how to treat it in a way I could understand. My wife and I were very impressed by his bedside manner.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jack W in Bullhead City, AZ – Jun 22, 2016
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He did not listen to a word I said, And when I told him( for the second time) the two drugs he recommended I have tried an had bad side effects , He said its that or surgery an gave me the scripts any way. Did not explain further . He did make another appointment for me. which I CANCELLED.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Andrew in Kingman, AZ – Jun 13, 2016
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My husband and I were referred to see Dr. Hou through our family doctor. Dr Hou is a very professional, courteous, and knowledgeable doctor. He takes his time to explain things to me and my husband. Very good bedside manner. Very pleased with our experiences during the three visits that I have had. The staff is also very helpful and friendly. Glad to see Kingman has such wonderful doctor. Our neighbor has many wonderful things to say about Dr. Hou as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Catherine in Kingman, AZ – Apr 05, 2016
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I was scheduled as a new patient with someone else. But after waiting 30 minutes in the overflowing area I was just thrilled to see anyone. His bedside manner was brusque. His staff was incompetent losing my urine sample. I was told I needed surgery after he asked me three times what job I did. I guess he wasn't listening since I told him twice I was retired. The lady at the desk said they'd call me. When I called back they said they'd probably call next week. Probably? Awful!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Richard Claiborne in Kingman, AZ – Jan 23, 2016
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About Me

biography

Dr. Jack Hou, MD is a urologist in Bakersfield, CA and has over 10 years of experience in the medical field. Dr. Hou has extensive experience in Urinary Calculi & Removal. He graduated from Texas A&M University Health Science Center / Baylor College...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas A&m University Health Science Center / Baylor College Of Dentistry

    Medical School, 2014
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

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Locations

Practice

Sassan Keshavarzi MD Inc.2701 Chester Ave Ste 102 Bakersfield, CA 93301
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 5:00pm
    • Sun: 8:00am - 5:00pm
  • Directions

Practice

Office3551 Q St Ste 100 Bakersfield, CA 93301
2
Adventist Health Physicians Network9330 Stockdale Hwy Bakersfield, CA 93311
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Adventist Health Bakersfield2615 Chester Ave Bakersfield, CA 93301
4