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Dr. Jack Cates II, MD

Dr. Jack Cates II, MD

Dermatology*
50+ years of experience

Dr. Jack Cates II, MD is a dermatologist in Hot Springs National Park, AR and has over 50 years of experience in the medical field. He graduated from UNIVERSITY OF NEBRASKA AT KEARNEY in 1970.

2.8 Star Rating
Based on 9 reviews 2.8 Star Rating (9 reviews)

Practice

1710 Malvern Ave Hot Springs National Park, AR 71901

At a Glance

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Dr. Cates II' Reviews

Likelihood to recommend Dr. Cates II

2.8
9 ratings, 4 with a written review
5 star
33%
33%
4 star
11%
11%
3 star
0%
0%
2 star
11%
11%
1 star
44%
44%

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Rude, condescending, absolutely no help at all. The worst experience I've ever had seeing a physician.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 01, 2021
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Dr Cates was wonderful. He was very professional, courteous, and quite confident in all that he was doing. He made me feel very at ease and the entire procedure was over with before I knew it began. I simply wish that my regular medical doctor was as efficient and competent as Dr. Cates. His wonderful nurse Jamie was just as nice and pleasant to talk to. Thanks so much for a wonderful experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan C in Hot Springs, AR – May 08, 2016
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The first time I went in was for myself & it went well. He was straight & to the point, but no issues. The second was for my 11 year old son with a very small area on his neck. The nurse seemed to diagnose my child, he did not even speak to him & reassure him he would be okay, instead he walks in refused to look at a photo I had of the area, grabbed a needle and said its not the end of the world and it doesn't hurt, you don't want to have kids at school making fun of you do you? NOT OK!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Dec 29, 2015
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I will be contacting Medicare's QI Department! I'm not going to argue with you and This is not a teaching session he said. Office and staff don't really matter when the doctor, himself, makes the WORST impression! I am an RN and I have NEVER experienced a doctor so RUDE, NEGATIVE, ARGUMENTATIVE, CONDESCENDING.....simply UGLY. Since my appointment (that my teen daughter and I walked out of), I have heard around town that 'he is an ask'. Wish I had known before traveling thru.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Cindy – Nov 09, 2015
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About Me

biography

Dr. Jack Cates II, MD is a dermatologist in Hot Springs National Park, AR and has over 50 years of experience in the medical field. He graduated from UNIVERSITY OF NEBRASKA AT KEARNEY in 1970.
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Nebraska At Kearney

    Medical School, 1970
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jack A. Cates M.D.P.A.1710 Malvern Ave Hot Springs National Park, AR 71901
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