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Dr. Irma Castro, MD

Dr. Irma Castro, MD

Family Medicine*
35+ years of experience

Dr. Irma Castro, MD is a family medicine physician in Fresno, CA and has over 35 years of experience in the medical field. She graduated from University of California, Los Angeles David Geffen School of Medicine in 1989. She is affiliated with Clovis Community Medical Center. She is accepting new patients and telehealth appointments.

2.1 Star Rating
Based on 63 reviews 2.1 Star Rating (63 reviews)

Practice

1300 N Fresno St Ste 220 Fresno, CA 93703
Telehealth available

Experience Check

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Dr. Castro's Reviews

Likelihood to recommend Dr. Castro

2.1
63 ratings, 20 with a written review
5 star
17%
17%
4 star
10%
10%
3 star
5%
5%
2 star
3%
3%
1 star
65%
65%

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My 85 year old seditary mother was late to an appointment 10 minutes and they would not take her. A driving service took her and we called to let them know. They were not willing to accomidate my mother even though the appointment time that we scheduled prior was changed by them suddenly so then we had to switch everything to make it there. The worst part of the entire visit was that the office staff had the ordacity to talk about my mother and me behind our back as if we did not understand what they were saying. They are a rude and inconsiderate staff and in over 10 years of time making visits to this office we are fed up with their service. Dr. Castro is not a physician I recommend.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Hope Guzman – Nov 27, 2024
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understanding a no nonsense Dr.
Telehealth
When I first meet Dr Castro she was short and to the point. I told her what was wrong and shared some of my past abuses. I remember what she told me. Your health is your responsibility, if you continue to abuse yourself don’t expect a miracle from me however if you continue to stay clean and fallow my recommendations you can live a good and healthy life….
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Guy Dynge – Jan 12, 2024
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Terrible Doctor
In my opinion this person should not be treating patients. She is honestly an overall terrible person. She is rude, inconsiderate, lacks listening skills, and lacks compassion. No person should see this “doctor”. She is no professional.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Janette – Sep 20, 2023
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Dr. Castro is very knowledgeable
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
roger – Jul 14, 2021
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She’s rude and inconsiderate, very judgmental towards pregnancy and any questions I had she made me feel dumb and uncomfortable she said my appointment was worthless since I’m pregnant and she can’t do any blood work because it’d be pointless since I can’t be treated due to pregnancy. I’ve never in my life felt belittled by anyone specially not a “health professional.” I’d give her zero stars if I could. Insensitive, inconsiderate and unprofessional. Also they misspelled my name on all my paperwork. When I mentioned it she said that was fine it wasn’t a problem!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Anna – Mar 24, 2021
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My initial visit was not great but I hung in with her and she with me and I found she covers all my health needs (blood tests, referrals, keeping tabs of the #"s, etc.). I feel this makes any inconviences to be tolerable. I feel she is a good Dr.
What went well
  • Appointment scheduling
  • Listened & answered questions
What could be improved
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
Jan 23, 2021
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She's rude she looks down on people with addictions I do not recommend her at all.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Christina esther Torres – Dec 23, 2020
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I've never had an experience like the visit with Dr. Castro. she was very judgmental and rolled her eyes at me numerous times, gazing at me as if she was totally disgusted. I don't know how she has any patients. She actually brought me to tears, I felt so degraded and discriminated against, by her. And changing doctors immediately. I surely wish I would have read the reviews, before going to that appointment.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Catalina – Sep 22, 2020
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My first experience meeting with Dr Castro she only addressed one of my health issues which was I had went to the hospital a couple of days prior due to having an upper respiratory infection and shortness of breath I explained to her I was still having difficulty breathing and she asked if I had anxiety. I said yes, she asked what medication I'm on for it, I replied none she found that very surprising. She quoted with her hands that due to my anxiety I just think I'm not breathing well, rudeaf
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Fresno, CA – Oct 07, 2018
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I had a very great visit with Dr. Castro. Their very responsive and respectful. The assistant ,was very kind too. I'm very thankful for their services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
sharonda storey-Howard in fresno,Ca – Mar 27, 2018
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I'd never recommend her to anyone. She is so rude, and her lack of compassion is discusting.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
15 others found this helpful
Helpful
Fresno, CA – Apr 24, 2017
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Came in to see if I had an infection. Instead...this "Dr." decides to bring up my cholesterol instead. Asking if my family has a history or high cholesterol (answer: no). Her response, 'oh....well I guess it's just you with the bad diet.' And during our procedure, she was flipping on her phone. HELLO!!!?!! Is this a real professional!?! She's the most rudest and horrible Dr. I have ever had in my entire life. Don't waste your time with her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
Clovis, CA – Feb 17, 2017
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This is the WORST Dr I've ever had in my life! She always has an associate Dr's see patients (all though theyre MUCH better/nicer/knowledgeable) because she is so greedy she takes too many patients! She's SO rude! It took several months just to get my prescription I should have every-month because she inaccurately writes prescriptions constantly! She doesn't listen to anything you say or care! She couldn't do one thing right...all she cares about us billing your insurance!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Jane in Fresno – Jan 16, 2017
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I wasn't even acknowledged by staff when I checked in.Dr. Castro was very rude, didn't allow me to explain my issues fully & when I did say anything she would give me this look & scoff & roll her eyes as if I was dumb for asking! She made a comment about needing to find a new job. (Um yeah I agree) I have never been treated so poorly ever & left the office completely frustrated.1st & last time I definitely won't be going back! I can go on & on but I'm only limited to 500 characters. Beware! Run!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Jessica in Fresno, CA – Jan 13, 2017
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worst experience I have ever had ! Arrived 6:30 AM as the insurance told me to waisted 5 hours , and after dealing with the rude staff I sat back in the patient waiting room for two hours! Dr castro was rude,dismissive and only spent 5 minwith me.she did not address any of the issues I needed to address concerning it was my first visit with her. I left with none of my regular medications no check up, and a weird prescription for schizophrenia meds I left crying , frustrated, finding new dr!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Leslie in Fresno ca – Nov 16, 2016
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I have never had somebody be so rude to me and so inconsiderate. She's in and out and makes sure you know that she doesn't care. If you ask a questions she will get really annoyed and flustered. I put up with this for a long time. Everytime I went I was in tears afterwards. This recent visit was the last straw. After the visit i sat in my car crying and called medical to switch doctors. I told the doctor that I have never been treated like this in my old city and she said you better go back then
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
Hannah in Fresno, CA – Jul 18, 2016
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The worst doctor i've ever seen she rushed me out of my appointment after she lectured me about my pregnancy she is rude and very judgemental
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Patricia in Fresno, CA – Jul 16, 2016
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Long waiting periods . To make an appointment and be seen. Along with long waiting periods in the waiting room, atleast an hour... Then when she actually makes it into your room, she doesnt connect with her patients and tries to answer all questions for them. Plus, seems like she is always in a rush. Been with her for years, but each and everytime I visit I contemplate why I havent replaced her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
Fresno, ca – Jun 30, 2016
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I know a little bit about Dr. Castro. She is an extremely intelligent doctor who decided, on purpose, to have an office in a run down section of Fresno simply because she wants to be more accessible to people who are not rich. Her office is always busy because of her proximity and the clientele are often uneducated. She is a busy woman, but she is very intelligent. If you treat her with courtesy and respect, she will do the same back. I trust her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Fresno, CA – Jun 09, 2016
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She is terrible. Very short and tries to get you out of the door as soon as she steps in the door. She doesn't connect at all.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
15 others found this helpful
Helpful
Jaazz in Fresno ca – Mar 11, 2016
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About Me

biography

Dr. Irma Castro, MD is a family medicine physician in Fresno, CA and has over 35 years of experience in the medical field. She graduated from University of California, Los Angeles David Geffen School of Medicine in 1989. She is affiliated with...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • White Mem Medical Center

    Residency Hospital
  • University Of California, Los Angeles David Geffen School Of Medicine

    Medical School, 1989
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Family Care Providers1300 N Fresno St Ste 220 Fresno, CA 93703
1

Practice

Community Regional Medical Center2823 Fresno St Fresno, CA 93721
2
Campus Family Health Medical C355 Campus Dr Ste E Hanford, CA 93230
3

Affiliated Hospitals

  • Clovis Community Medical Center

    2755 Herndon Ave
    Clovis, CA 93611
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said their room and bathroom were always kept clean

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality