Dr. Iris Sullivan, MD
Family Medicine*
35+ years of experience
Dr. Iris Sullivan, MD is a family medicine physician in Fitchburg, MA and has over 35 years of experience in the medical field. She graduated from Medical School Hannover in 1985. She is affiliated with UMass Memorial Healthalliance-Clinton Hospital, Leominster Campus. She is not accepting new patients.
2.8 Star Rating
Based on 35 reviews 2.8 Star Rating (35 reviews)
Practice
64 Whalon St Fitchburg, MA 01420Telehealth available
At a Glance
- Area of Expertise
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Sullivan's Reviews
Likelihood to recommend Dr. Sullivan
2.8
35 ratings, 12 with a written review
| 5 star | 40% | 40% |
| 4 star | 6% | 6% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 54% | 54% |
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I.can't.even.
Do not go to this doctor!!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Mar 09, 2023
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I have been going here for 10 years, the entire staff is friendly and helpful! I highly recommend the entire staff, they are a very busy office for a reason!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Westminster, MA – Feb 27, 2019
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The best of the best I am a new patient couldn't be happier so relieved what a gem I found
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Linda gauthier in Leominster, MA – Jan 16, 2019
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I have been going to Dr. Sullivan for about 20 years. She is the first Doctor that I feel that each and everytime I go to her she is totally listening to what I tell her. She is unbelievably patient and caring/
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Burke in Pepperell, MA – Sep 20, 2018
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She is very intelligent and very easy to talk to and you actually get to see her one on one which I like and she take the time to explain and talk to you about your concerns,her staff is very friendly and helpful.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Viola Richard in Leominster, MA – Mar 02, 2017
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My primary care retired after having her for thirty years and I was given Dr. Sullivan by my insurance.
Although it can be harder to get an appoint with her specifically, when I was able to see her I found her to be very intelligent, knowledgeable, and very nice.
She likes to explain everything which I find a very good quality for doctors, she cares if you understand the things she is explaining and take the time if you need more information.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
John in Fitchburg, MA – Feb 03, 2017
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She's intelligent obviously, but classless and unprofessional. Makes you feel like you are an idiot and being a burden. The secretaries are worth laughing at and they feel entitled to do whatever they please. However, the nurses are awesome.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jan 20, 2017
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I was assigned Dr. Sullivan at the beginning of this year [2017] with the start of my new health insurance plan. I called her office to set up an appointment and even though she was/is currently "taking new patients" was refused care.
I think it may be a blessing in disguise. I may have dodged a bullet here. I can't give Dr. Sullivan any "real" stars as I didn't get past the guards to even see her. What I can say is, calling her office was a waste of my time, just short of a joke.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Waltham, MA – Jan 12, 2017
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She is a fantastic doctor and her supporting staff is beyond compare
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Chris in Fitchburg, MA – Jan 07, 2017
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The receptionists are friendly but I feel like I'm always on hold when I call. Could just be a busy time of day. The nurse that works there is rude and seems hostile. I feel as though my concerns are not being taken seriously and my concerns are shot down and I'm being told that I am being crazy because of my concerns.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Gardner, MA – Nov 22, 2016
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I met Dr Sullivan to hopefully become my new primary care doctor. I needed to see her quickly because I had discovered a lump in my breast. To be fair, the front desk did get me in quickly to see her for that. But that is where anything good ended. I wound up diagnosed with breast cancer. And I have NEVER HEARD from the office about this. Thank GOODNESS that the radiologist was able to give me a diagnosis and get me scheduled with a surgeon right away.
What went well
- Office environment
- Listened & answered questions
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Laurie in Princeton, MA – Nov 21, 2016
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She's very knowledgeable, very nice, easy to talk to. I like her.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
5 others found this helpful
Helpful
Fitchburg, MA – Apr 12, 2016
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Leave a review
How was your experience with Dr. Sullivan?Overall Patient Satisfaction
35responses
Likelihood of recommending Dr. Sullivan to family and friends is 2.7714286 out of 5
About Me
biography
Dr. Iris Sullivan, MD is a family medicine physician in Fitchburg, MA and has over 35 years of experience in the medical field. She graduated from Medical School Hannover in 1985. She is affiliated with UMass Memorial Healthalliance-Clinton Hospital, Leominster Campus. She is not accepting new patients.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Stony Brook University Hospital Suny Health Sciences Center
Residency Hospital, 1998Medical School Hannover
Medical School, 1985
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
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Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Affiliated Hospitals
- Recipient of 4
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home73%Patients said that doctors always listened to them and explained things well3% lower than the national average
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