Dr. Howard Mertz, MD

My first and last visit needlessbto say. He acted as if I was bugging him by being there and stood the whole time. He cut me off at one point and said is there a reason we are having this conversation when the convo was about procedure complications he ordered and was made aware of right after the procedure and never got back with me or seemed concerned. He admitted he got my messages regarding this. Many things were said in a very rude dismissive manner and I left without discussing my results that I went for bc he would never let me get that far..and to top it all off he handed me some results from a scan and told me to Google it and fig it out. Just to name a few. So I don't recommend him to anyone. Let me emphasize this was my first time meeting him

I cannot say enough about how poorly Dr. Mertz treated my husband. Mertz was insensitive to his personal history, taking no time to understand his concerns re his procedure. I highly recommend the wonderful Dr. Shah! Brilliant, kind, concerned!

I had an excellent experience with my recent procedure with Dr. Mertz. I guess everyone’s mileage may vary, but as for me, I highly recommend him.

He is excellent. Been to him 5 times over the past 20 years. Always goes over all results with me & plans of action if needed.

Dr Mertz was very professional and knowledgeable. He diagnosed a ongoing painful condition that had been diagnosed incorrectly in the past. So thankful that I am feeling better and I would highly recommend him.

Understanding and helpful. Explained everything in detail to me and my family. Nurse is great.

Repeatedly mixed my LAB WORK, have numerous procedures being told there really was no point, then another specialist will come in to prove you DO in fact have organs failing. Do better, you went to SCHOOL for this. If you don’t want to deal with their ongoing problems then tell the patient rather than experimenting like they’re a guinea pig causing them further issues in the long run.

Not sure what is his priorities are but it is not helping people.

The staff made me feel really comfortable. Very nice ladies! thanks John 7/8/22

Disappointed by his rude behavior! Nashville has excellent providers.....please do yourself a favor and find another qualified GI specialist.

Absolutely no bedside manor. Rudely told my mom she had cancer while being wheeled back for surgery. She had no idea. Worst experience ever.

Dr Mertz found a serious condition that led me to needing a liver transplant. I have an annual colonoscopy now and I've done them for more than 10 years. Everything about my clinic visits as well as my surgical procedures have been exceptionally well done. My wife works with him too and we both love him. He literally saved my life and I would recommend his services to anyone!

I have been a patient of Dr. Mertz for over 10 years and he is the greatest! I have never had any difficulties with scheduling appointments or any problems while there.He has tremendous manners and listens carefully to everything you have to say. He answers all your questions as well. I have had several appointments and procedures. He explains what you need and then sits down with you to go over the details. I would recommend him to anyone and everyone!

I don’t know what planet the folks who gave Dr. Mertz bad reviews are from, but I had a wonderful experience and am so glad to have found him! He is warm; friendly; highly knowledgeable, and thorough. Never did I feel rushed. He listened to my concerns, explained his plan of treatment going forward. He answered all my questions, making sure I understood procedures. His staff is great, especially his nurse, Stephanie. I did not have to wait long, either in the waiting room or the exam room. Front desk personnel were efficient & friendly. After struggling for years, I feel I have finally found someone who understands my Gastro problems and will help me overcome them … he’ll definitely do his best to do so!

Have not one good thing to say. Will not let me post the truth about this doctor.

Had a colonoscopy this morning, 2nd one in 7 years. Very smooth procedure

Excellent physician- we were referred by our local docs; the patient after us by docs in Knoxville- this is the doctor that other doctors want to have. I am a physician, too, and Dr. Mertz is truly top notch. Very knowledgeable and explains everything really well, answers whatever questions you have patiently and thoroughly. The procedure that my husband had went well and Dr. Mertz spoke with us both before and after the procedure. Top rate physician. Very courteous, very thoughtful, very kind.

I wouldn't recommend this doctor at all. Condescending isn't even the word, he is just a rude doctor who thinks anyone who isn't a doctor is beneath him, always in a hurry. Really doesn't care about his patients as you can see from the gentlemen he told in these comments, I learned from your daughter. He has given nothing but rude answers to my family while my brother has been ill. If I could give you a minus score I would. From a sister who loves her brother very much

Dr Mertz always listens intently and shows genuine interest in our conservations about my health and the decisions that follow. Questions are always answered fully, he’s never condescending, even when I ask a question I should know the answer to. I trust him completely. Additionally, Stephanie is a very important part of this practice. She gives excellent care, always returns calls as soon as possible, & while ALL staff are great, Stephanie definitely has a heart for making you feel important!

Outstanding personal care, enthusiastic demeanor, and sensitivity to the health of my entire body.