Dr. Howard Epstein, MD

Biggest issue is the non response to phone calls for refills or pretty much everything else. Phone not answering for two to three weeks of calling and leaving messages. No apologies or explanation. Has been like this for at least a year!

Dr. Epstein was Okay; PA's were both exceptionally good; Office staff and telephone rates a zero. Two different visits could have been handled by telephone (appt to say I needed lab tests; 40 minutes of travel each way plus 30 + minutes waiting after appointment time for a 2 minute "you need tests"). Searching for a new urologist.

I think that he is very efficient. His office is usually busy when I'm there. So he may seem like he doesn't have time for all of his patients. But I don't think that's truly the case. He has been very good when it's come to my bladder problems and having emergency surgeries and such. He will talk to me about my conditions and does answer the questions that I have to the best of his ability.

Dr. Epstein, I thought he was very direct and very concerned for his patients well being; I appreciated both

Worst experience from a doctor ever. Flagler hospital was great. I was told to check in at 11:30 and surgery was at 1:30. NO problem. I was still waiting in the bed with a needle in my arm until after 3 pm and was told it would be another hour. I left in a hurry. Now I see why this doctor wasn't on time. Use this doctor at your own risk.!!!!

This office is extremely pleasant and the staff are very compassionate. I have been a patient of Dr. Epstein for nearly 20 years and he has also performed surgery on me. I have found him to be very knowledgeable and direct to the point, which may lead some to believe that he is too quick in his exam, however this doctor knows his stuff! He has been on the mark for every condition I have seen him for and I appreciate his direct assessment and expertise each time.

My mom saw Dr Epstein for a prolapse, he ran all kinds of tests when we returned he said he couldn't find anything. I asked what was protruding from her vagina. He said let me do a pelvic, I told him he did that on his first visit, he looked through her chart and said she has a prolapse, we told him yes that's why we came ! Then he said I'll operate and we said no you won't.

He has no personality and he was pushing exams much earlier than other neurologists I have been to.

DO NOT GO HERE. I went here because I was suffering from prostatitis. You know what the "good DR E" diagnosed me with? That I had too much coffee. Too.Much.Coffee. On top of that, I had to wait 2 hours before I was seen.

The staff are really nice and very pleasant, unfortunately the doctor was not there to see me and his P.A. wanted to schedule me for an unnecessary outpatient procedure; and i was going to meet the doctor for the first tI'm at the procedure. I think not, thank you. So, I went for a second opinion and my problem was found and solved with a 45 minutes test under an xray machine with a dye injected in my vein. No outpatient procedure needed, and I saved a couple of thousand dollars.

Dr. Epstein and his entire staff were exceptional for all three visits I have had since December 2017. From the greeting you receive from the receptionist, to the care and attention to detail from all the nurses, to the patience and cooperation of their checkout ladies, you could not ask for a better experience. I would highly recommend them to all friends and family.

If it weren't for Dr. Howard Epstein I would still be suffering with a major bladder and kidney infection that no one else could find after spending 4 miserable days in the hospital. Not only is treating my infection, but he was the one who discovered I have cancer on my right kidney. He ordered it to be frozen and now so far as I know the cancer is dead. He and his entire staff are among the most caring compassionate group of professionals I dealt with in some time. Thank You for caring.

I have only good things to say about Dr. Epstein and his staff. Dr. Epstein was caring, clear, and very informative about the options I faced with the diagnosis of prostate cancer. His recommendation was radiation therapy and I am now undergoing treatment. I will recommend Dr. Epstein to anyone that asks me.

Only doctor who would help, some of the staff is great and some is not but nurses listened when I had a complaint. I would tell everyone to give him a try, you won't be sorry.

If you value your time, if you value good caring people, if you want an office to place your trust in... DO NOT COME HERE! There is just nothing good to say about this practice. From the unfriendly person who does not acknowledge you when you walk in or even say be right with you when you are standing at the counter.To the phone line not being manned, to the voice mail being full... to the $25 fee for your medical records when you have finally had enough and choice to go somewhere else... sav

The doctor is capable. I'd been to him before with a prostate problem. The staff on the other hand is a nightmare. The new patient coordinator Vicky is rude and completely unsympathetic. Instead of attempting to aid us in completing a referral, she did everything to discourage us. I suspect it may have had something to do with my wife being on Medicare. Several times she completely ignored our phone calls. The St. Augustine office needs a great deal of reorganization and training.

I would rather seek medical help from a veterinarian than this doctor, and you would get better service for appointments from a cable repair man.

Great doctor, got the facts and presented them to me in a caring manner, gave his professional opinion, listen to me, go exchange. I have recommended him to my family as well.

Professional, truthful, and trustworthy

Healthcare professional. Very familiar with urology . Disorganized practice. Observing non professionals and professionals doing invasive procedures that required sterile technique, using non sterile material. Exposing patients to a sterilizing solution in exam room that is a carcinogenic. Substandard practice!