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Dr. Holly Mason, MD

Dr. Holly Mason, MD

General Surgery*
25+ years of experience

Dr. Holly Mason, MD is a general surgeon in Springfield, MA and has over 25 years of experience in the medical field. She graduated from University of Vermont Larner College of Medicine in 1995. She is affiliated with medical facilities such as Baystate Noble Hospital and Baystate Franklin Medical Center. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 20 reviews 4.6 Star Rating (20 reviews)

Baystate Surgical Oncology & Breast Specialists - Springfield

100 Wason Ave Springfield, MA 01107
Telehealth available

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Dr. Mason's Reviews

Likelihood to recommend Dr. Mason

4.6
20 ratings, 14 with a written review
5 star
85%
85%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
5%
5%

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Recently diagnosed with breast cancer, my anxiety and fear were high - provider gave me hope.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 16, 2024
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Dr. Mason is wonderful. She took the time to explain everything in detail and asked if I had any questions. Followed up with me on results from my surgery prior to our follow up appointment which put me at ease. Provided me with a copy of the final lab report at my last appointment and answered all my questions. She is a kind, thoughtful and highly competent doctor.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 07, 2023
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This was the first time is saw Dr Mason. I was impressed by the amount of time she spent with me. We discussed a surgery I am considering. She did explain the procedure and recovery. I dryness think to ask about risks and I wish she would have offered that info. She did say I could call with follow up questions so I will do that
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 26, 2023
We are so happy to hear it was a positive... Read More
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Top notch
Dr. mason is a true professional. She took the time to explain everything in detail and asked if we had any questions. She was thorough and very easy to talk to and relate to. Never felt rushed. Her staff is also excellent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
ACE – Jul 23, 2023
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Took their time didn't seem rushed.
What went well
No results
What could be improved
No results
Helpful
May 19, 2023
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Dr Mason and her assistant are very caring toward your feelings. They make you feel very comfortable when you talk to them.
What went well
No results
What could be improved
No results
Helpful
Feb 24, 2023
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Very good visit.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Feb 16, 2023
We are so happy to hear it was a positive... Read More
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Dr. Mason is tops, but the other members of her
team do not respect her standard. My experience with Dr. Mason was excellent. However, a member of her team, the ultrasound technician at Baystate Noble, was frustrated that she couldn't find the cancer on the screen. (She was not looking in the right area.) She quit the scan! She did not complete the ultrasound and did not consult with any other specialist! I was frankly still in shock that a cancer had been found, wasn't processing, and didn't complain. I should have because the marker was placed incorrectly, and so was the seed, so the results were no clear margins. I had to have a re-cision to get all the cancer.
What went well
No results
What could be improved
No results
Helpful
Emily Lynde – Feb 13, 2023
We are so sorry to hear about your experience.... Read More
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*Dr. Mason exudes a calmness and confident that always puts me at ease.
What went well
No results
What could be improved
No results
Helpful
Feb 07, 2023
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All advice and instruction were provided in print form, excellent because of my [...] I have memory issues. Dr. Mason was most courteous, respectful, listened and answered our questions about the surgery and recovery, and medication, treatment. I have great respect and confidence that Dr. Mason will provide the most excellent care for the surgery and treatment. I highly recommend Dr. Mason!
What went well
No results
What could be improved
No results
Helpful
Dec 17, 2022
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This was for a second opinion concerning a cancer diagnosis - *Dr. Mason was exceptional and agreed w/the treatment course already begun.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Dec 15, 2022
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I had my second appt with Dr. Holly Mason, Baystate Breast Surgeon on 8/18/17. She is an awesome doctor! She listens, she does the tests needed to diagnose your problem, she doesn't just rush to surgery, she is compassionate, she has humility (I have found that rare among specialists), if you have possible genetic markers she orders genetic testing too, and she cares enough to closely follow her patients! A rare gem of a surgeon who should be teaching surgical residents! ??????????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
R in MA – Aug 19, 2017
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Dr. Mason was bright, compassionate and easy to talk with about my concerning situation. She had social skills! She did not "rush" to surgery. She told me about all of my other options. I was very glad I went to see her. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
R in Western MA – Jul 17, 2017
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Excellent bedside manner. Very likeable person and great at her profession
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Susanne B in Ludlow, MA – Mar 15, 2016
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About Me

care philosophy

I believe that the most important part of breast cancer treatment is the use of the team approach with surgery, medical oncology and radiation oncology all playing an important role in the treatment plan. We strive to treat each patient as an individual while still maximizing the cancer care that is recommended.

biography

As a dedicated breast surgeon at Baystate Health since 2003,  providing the best care in breast disorders both benign and malignant is my utmost goal.  I am an active member of the American Society of Breast Surgeons which is an...read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois At Chicago Medical Center

    Residency Hospital, 2000
  • University Of Illinois At Chicago Medical Center

    Internship Hospital, 1996
  • University Of Vermont Larner College Of Medicine

    Medical School, 1995
  • University Of Notre Dame

    Undergraduate School, 1991
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Baystate Surgical Oncology & Breast Specialists - Springfield

1

Affiliated Hospitals

  • Baystate Noble Hospital

    115 W Silver St
    Westfield, MA 01085

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Baystate Franklin Medical Center

    164 High St
    Greenfield, MA 01301
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
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