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Dr. Hilary Frank, DO

Dr. Hilary Frank, DO

Obstetrics & Gynecology*

Dr. Hilary Frank, DO is an obstetrician gynecologist in Maple Grove, MN. She is affiliated with M Health Fairview University of MN. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 21 reviews 4.6 Star Rating (21 reviews)

Practice

9825 Hospital Dr Maple Grove, MN 55369
Telehealth available

Dr. Frank is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Frank's Reviews

Likelihood to recommend Dr. Frank

4.6
21 ratings, 18 with a written review
5 star
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4 star
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She seemed very preoccupied during my less than 15 minute appointment with her to discuss having an ablation. She highly recommended hysterectomy and I said I would consider a partial one. She said I would need a biopsy either way and when I expressed how nervous I was about the pain involved she said she would order a pain med for that future appointment but I needed a driver. I arranged my work schedule and having a driver and showed up a few weeks later for the appointment and she hadn’t ordered the pain med. I was told I could reschedule or they could give me ibuprofen (which I should not have due to my liver issue). I left very disappointed and canceled the surgery that by the way was listed in my patient portal as a total hysterectomy. I’m assuming she makes a lot more money the more invasive the surgery. I would absolutely NOT recommend this doctor. I feel I lucked out having a terrible experience in time to know I didn’t want her to do any surgery on me.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Val – Sep 11, 2024
We're sorry to hear of your experience. Our... Read More
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Wonderful physician
Dr. Frank is very thorough and explains all the options available. She listens to your concerns and answers your questions fully. She has a great bedside manner. I would highly recommend her to others searching for an OB-GYN specialist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 13, 2023
Dr. Frank's Reply –
We appreciate your kind words!
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Wonderful Doctor
I love Dr. Hillary Frank because she is kind, easy to talk, thorough and knowledgeable. When she suspected something might be wrong with my breast she sent me for a mammogram and ultrasound. Two months earlier when I was for a preop my family practice didn't notice anything and 3 weeks later my breast surgeon didn't notice anything. I highly recommend Dr. Hillary.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol S – Aug 01, 2023
Dr. Frank's Reply –
We appreciate your kind words!
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Best experience ever.
Dr. Frank is the best. I loved having her as my doctor. Recommend her for all my friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 24, 2022
Thank you for your review! We appreciate you... Read More
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She’s very passionate about her work.
I always love having DR. Frank as my doctor, she’s the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 28, 2022
Thank you for sharing your experience with us.... Read More
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First Visit
I wasn't sure what to expect since this was my first visit. Happily, I felt she was thorough, helpful, kind and cared.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rosina – Sep 18, 2022
Thank you for your kind words and sharing your... Read More
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Dr Frank was awesome! She answered all my questions in a way that I could understand and helped me come to the best plan for my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda Thomas – Feb 17, 2022
Hi Amanda - thank you for your kind words. We're... Read More
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Surgery results are excellent. Always treated with respect, very caring and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debra E – Jul 04, 2021
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She was very nice and explained everything well .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 04, 2021
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Dr. Frank was really great. I was very concerned about what I was there for. She made me feel better by explaining to me what was wrong and what she was going to do. Explained everything she was doing and was great about listening to my questions. Was very helpful and kind. Would definitely recommend her to others.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Mar 06, 2021
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Best Dr I have seen in years. Took the time to really talk to me and listen to my concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 24, 2021
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Dr. Frank is one of the best doctors I have ever seen. She has given me time to discuss my concerns without feeling rushed, every time I see her. She cares and listens to what her patients want and need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 07, 2021
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She explained what she was doing step by step and made me feel very comfortable. I would definitely recommend her as a provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 16, 2020
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I had a very disappointing experience with Dr. Frank. She did not take the time to listen to my concerns or let me ask questions. She was very unfriendly and seemed like she wanted to get me out the door as soon as possible. I would not recommend her to anyone looking for help and understanding.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 08, 2020
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Dr Frank does a great job of taking time to answer any questions you may have and makes you feel very comfortable.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 03, 2020
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Dr. Frank was amazing. She is so caring and makes sure you are comfortable. I highly recommend her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Theresa N. – Oct 30, 2020
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Dr. Frank has an amazing bedside manner and is incredible at her job. Couldn’t imagine a better doctor as she made my experience and surgery very easy on me. Can’t recommend her enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 18, 2020
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Dr. Frank is knowledgeable, kind and very calm. Gynecological problems are never fun to deal with, but she made me feel very comfortable. Great Doctor and Surgeon!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 27, 2019
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About Me

care philosophy

I love how interested women are in their own health because it helps me to partner with them in their care.

biography

I love the specialty of obstetrics and gynecology because it allows me to share in the most important aspects of patient's lives and to improve her quality of life. And, learning how interested women are in their own health helps me to better partner...read more
  • Obstetrics & Gynecology

  • High Risk Obstetrics

  • Gynecologic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University College Of Human Medicine

    Residency Hospital
  • Western University-college Of Osteopathic Medicine Of The Pacific

    Medical School
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology
Obstetrics & Gynecology
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Frank is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

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    Locations

    Practice

    Oakdale Ob/Gyn9825 Hospital Dr Maple Grove, MN 55369
    1
    • Call
    • Fax
    • Hours
      • Mon: 7:30am - 7:00pm
      • Tue: 7:30am - 7:00pm
      • Wed: 7:30am - 7:00pm
      • Thu: 7:30am - 4:30pm
      • Fri: 8:00am - 4:00pm
      • Sat: 8:00am - 12:00pm
      • Sun: closed
    • Directions