Dr. Hetal Gandhi, MD
Internal Medicine*
30+ years of experience
Dr. Hetal Gandhi, MD is an internist in Livonia, MI and has over 30 years of experience in the medical field. She graduated from Smt Nhl Municipal Medical College, Gujarat University in 1994. She is affiliated with medical facilities such as Ascension Providence Hospital-Southfield Campus and Beaumont Hospital, Wayne. She is accepting new patients and telehealth appointments.
4.6 Star Rating
Based on 82 reviews 4.6 Star Rating (82 reviews)
Practice
9216 Middlebelt Rd Livonia, MI 48150Telehealth available
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Dr. Gandhi is a patient favorite Internist
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Dr. Gandhi's Reviews
Likelihood to recommend Dr. Gandhi
4.6
82 ratings, 58 with a written review
| 5 star | 88% | 88% |
| 4 star | 2% | 2% |
| 3 star | 1% | 1% |
| 2 star | 0% | 0% |
| 1 star | 9% | 9% |
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Dr. Gandhi spent her time with me primping and checking her hair and make up in the mirror. Never listened to a single one of my complaints. Has the worst nurses ever, they are just nasty people who mumble when they speak, and talk down to you as if your a child. Receptionist is no better either. She's rude and rolls her eyes at you for interrupting her personal phone conversation.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Aug 09, 2024
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Best internal doctor
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Maha Maarawe – Jul 03, 2024
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Dr. Gandhi was amazing & excellent provider that I have never seen before. Today is my first visit with her but her response towards my health concerns was top notch. It made me feel that Im talking to a family person & knew each other before. She listens carefully to each concern and lay out a plan addresses them in the order they are asked. Last but not least her staff is so friendly & amazing. Keep up all the good work Dr, we highly recommend this practice
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Aug 14, 2023
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Genuinely caring physician w/heart
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 13, 2022
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Great care A+
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kevin buker – Apr 05, 2022
Thank you Kevin for your Trust. We at Synergy... Read More
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I’ve been going to Dr. Gandhi for years. She’s an absolute sweetheart and is very professional and great at what she does. I always feel very well taken care of when I see her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jordan – Oct 09, 2021
Thank you Jordan, We at Synergy value your trust... Read More
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Dr. Gandhi had been my PCP for at leas 13 years! She is a wonderful physician. She really takes the time to listen to what it is I need and that makes all the difference for me in a physician. I have since gotten my husband, adult sons, and soon my father to see her. She really treats the WHOLE person and not just symptoms. Oh and I have even gotten a co-worker to see and love Dr. Gandhi and Katie! Great office staff too!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jen V. – Sep 11, 2021
Thanks Jen.. I appreciate your confidence in me... Read More
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I'm very satisfied with my first appointment with doctor Ghandi she's very professional and patient I like her office staff to I will definitely recommend her to my friends and family
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 06, 2021
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She is very compassionate and seems to understand my needs very well
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jul 30, 2021
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Dr. Ganhi is very pleasant to work with. Although I'm a male, I feel very comfortable with her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jul 07, 2021
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She is very friendly and caring. Great staff and always a good experience.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Neelu – Mar 27, 2021
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Staff was friendly and efficient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 13, 2020
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Office staff has been great and so has Dr Gandhi
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 13, 2020
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Dr Gandhi always takes time to explain all information concerning your medical condition and everything that going on with your health. She makes sure you know what you need to do to improve your health care. She also checks on you when you are not feeling well. She has a great personality and is very caring as well as her staff. I think she is a great doctor and I am very comfortable with her work efficiency.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Lois Strange – Nov 06, 2020
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I’m really comfortable with Dr Gandhi. She takes her time with you and never seems rushed. I’m very happy with her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 18, 2020
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The entire staff is incredibly personable and helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 17, 2020
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My visit was very up lifting.My doctor really concerned about my health and well-being.Iwill tell anyone who needs a doctor to go to her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Donna Simon – Jul 15, 2020
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My annual physical.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robin – Jun 24, 2020
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I felt so welcomed, all staff greeted me with a smile. Being my first appointment with this office I was so comfortable due to the friendliness of all the staff and Dr. Gandhi.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Elaine Heusted – Jun 17, 2020
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Dr gunde is very thorough very polite and has very good bedside manners an extremely caring and professional I highly recommend her
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Melissa – Jun 03, 2020
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Leave a review
How was your experience with Dr. Gandhi?Overall Patient Satisfaction
82responses
Likelihood of recommending Dr. Gandhi to family and friends is 4.609756 out of 5
About Me
care philosophy
I believe in partnership in care for patients health. I encourage patients to take charge of there wellbeing and help them guide and make right decisions.Internal Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Detroit Medical Center/wayne State University
Residency Hospital, 2003Beaumont Hospital Grosse Pointe
Internship Hospital, 2001Smt Nhl Municipal Medical College, Gujarat University
Medical School, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Practice
Affiliated Hospitals
- Recipient of 31
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home77%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 3
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
79%Patients said that nurses always listened to them and explained things well4% higher than the national average
- Recipient of 1
hospital awardView all awardsPatient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
80%Patients said they were given information about recovering at home4% lower than the national average
73%Patients said that nurses always listened to them and explained things well2% lower than the national average
Learn more about how Healthgrades measures Hospital Quality