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Dr. Herbert Pasternak, DO

Dr. Herbert Pasternak, DO

Gastroenterology*
40+ years of experience

Dr. Herbert Pasternak, DO is a gastroenterologist in Massapequa, NY and has over 40 years of experience in the medical field. Dr. Pasternak has extensive experience in Pancreatic Disease. He graduated from New York Institute of Technology College of Osteopathic Medicine in 1981. He is affiliated with medical facilities such as Long Island Jewish Medical Center and St. Francis Hospital & Heart Center. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 37 reviews 3.9 Star Rating (37 reviews)

Practice

187 Veterans Blvd Massapequa, NY 11758
Telehealth available

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Dr. Pasternak is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Pasternak's Reviews

Likelihood to recommend Dr. Pasternak

3.9
37 ratings, 12 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
3%
3%
2 star
8%
8%
1 star
19%
19%

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Dr Pasternak is very friendly , concise , professional and speaks in layman's terms. He is willing to listen and answer any questions. The administrative staff is also is friendly and always available to answer any questions regarding treatments or preparation necessary. The scheduling is on point. On the day of my procedure I was greeted by a nurse that was professional but makes each patient feel comfortable by engaging is friendly conversation. As far as the procedure room staff I cannot say enough. I was kinda disappointment I only spent 25 minutes with them.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 10, 2024
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Nasty office staff
Dr Pasternak is a thorough doctor. However, his receptionist is one of the nastiest person I’ve ever met working at a doctors office. Not only to me, I seen it several times with other patients. You also have to wait days to get a call back even when you have a medical emergency. Would not recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Apr 04, 2023
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Always a wait
I have known Dr Pasternak for about 18 years. This year, when I went to see him for chronic diarrhea, he seemed a bit different. A bit more detached. He didn't return some of my calls for at least a week or more. There is always a wait in his office, especially for procedures, expect to wait up to 3 hours. The staff is good, they have always been kind to me. But I left because he couldn't fit me in for a colonoscopy until at least a month. When I changed GI's I was put in the next day, as I was experiencing malnutrition. I really like him as a person, but he has to change his appointment scheduling, because it is insane. Can't get procedures done in time, and there is always a long wait. I couldn't face that this year, especially feeling as sick as i felt.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Long wait times
4 others found this helpful
Helpful
Oct 28, 2022
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I can totally agree with this! Dr Pasternak is great but he could really use a new support team around him. Every time I call I get an attitude and all they want to do is rush me off the phone instead of answering the question.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Jeff Buchheit – Feb 11, 2021
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I went for my first Colonoscopy and he spoke at 100 MPH, sent up my procedure and we lined up like cattle in his office. Asked me who sent me because it saved my life (very dramatic) . Took out 9 poylps and said I need to go to hospital for removal of one more. Had two biopsy's Thank god came back negative for cancer, Now waiting on a week to discuss my next procedure remove polyp that he could not remove. Good thing I was not holding my breath for him to call back
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 05, 2019
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I have yet met any other doctor that listens, reacts, and is more concerned, with my health issues! Also, he is very through explaining to you your conditions with pictorials, models, and handouts as if you're a student in med school! He'll answer All of your questions. He's called me on a number of occasions with either follow up calls or additional information that he has found about my medical conditions and made sure I understood everything. I've been to many GI's and no one compares!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Cameron Smith in Amity Harbor, NY – Jun 26, 2018
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This doctor is a total professional, does everything right, Dr Pasternak is also a compassionate man.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
R. Fogelman in Levittown, NY – Jun 20, 2018
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Takes his time explaining everything, very thorough, excellent bedside manner. Would highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Colleen in Massapequa – Feb 11, 2018
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Dr. Pasternak is amazing. His receptionists are nasty, condescending, and rude. Every time I call there is an issue with them. I dread calling here because of it.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
11 others found this helpful
Helpful
Amanda ladin in Massapequa, ny – Nov 03, 2017
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Dr. Pasternak is incredibly professional, knowledgeable and thorough. His office runs like a well-oiled machine. He has been my doctor for 10 years and I have had 3 colonoscopies over that time. The procedure is always run perfectly and I am comfortable. They explain everything in detail so you know what to expect. I highly recommend Dr. Pasternak.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
DeeG in Huntington, NY – Jan 09, 2017
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When I went to Dr. Pasternack, I had undiagnosed Ulcerated Colitis and 2 stomach ulcers which were missed by a prior gasteroenterologist. After 2 tests, he easily diagnosed both conditions and treated me for them.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Robin Gold in Levittown, NY – Feb 13, 2016
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He is very kind and thorough. He explains everything so you are clear on what procedures will be done, what dietary steps you will need to follow if any, and there is a follow up call to see how you are feeling. I highly recommend Dr. Pasternak.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mary in Massapequa – Jan 22, 2016
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About Me

biography

Dr. Herbert Pasternak, DO is a gastroenterologist in Massapequa, NY and has over 40 years of experience in the medical field. Dr. Pasternak has extensive experience in Pancreatic Disease. He graduated from New York Institute of Technology College...read more

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beth Israel Hosp-mt Sinai School Of Medicine

    Fellowship Hospital, 1986

  • New York Institute Of Technology College Of Osteopathic Medicine

    Medical School, 1981
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Pasternak is a Healthgrades Choice provider in Gastroenterology

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    Locations

    Practice

    Office187 Veterans Blvd Massapequa, NY 11758
    1

    Affiliated Hospitals

    • St. Francis Hospital & Heart Center

      100 Port Washington Blvd
      Roslyn, NY 11576
      Recipient of 11
      hospital awards

      Gastrointestinal Surgery Excellence Award™ (2024, 2023)

      Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      84%
      Patients would recommend the hospital to friends and family

      19% higher than the national average

      View all patient feedback

    • Huntington Hospital

      270 Park Ave
      Huntington, NY 11743
      Recipient of 12
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback

    • North Shore University Hospital

      300 Community Dr
      Manhasset, NY 11030
      Recipient of 19
      hospital awards

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality

    Compare Dr. Herbert Pasternak, DO with other Gastroenterologists near you

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