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Dr. Helen Tatunay, MD

Dr. Helen Tatunay, MD

Pediatrics*
35+ years of experience

Dr. Helen Tatunay, MD is a pediatrician in Kennewick, WA and has over 35 years of experience in the medical field. She graduated from Virgen Milagrosa Educational Institute / Institute Of Medicine Foundation in 1986. She is affiliated with Kadlec Regional Medical Center. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 32 reviews 3.9 Star Rating (32 reviews)

Kadlec Clinic - Kennewick Primary Care

3900 S Zintel Way Kennewick, WA 99337
Telehealth available

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Tatunay's Reviews

Likelihood to recommend Dr. Tatunay

3.9
32 ratings, 29 with a written review
5 star
66%
66%
4 star
3%
3%
3 star
3%
3%
2 star
9%
9%
1 star
19%
19%

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Dr tatuney was thorough and kind. She took her time with my child. She spoke to him not just me. If I had any concerns she addressed them and helped me get it figured out. Highly impressed with her.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 31, 2025
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Dr Tatuney was amazing. She took her time. Actually talked to my child not just me. She addressed all concerns and made sure everything was taken care of. Highly impressed.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 31, 2025
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We had a resident see us for our 2 year check up. He was friendly and professional. He worked to engage the girls and teach them what he was doing and what is safe. 10/10 We would love to see him again. We also loved the coloring in the exam room!!
What went well
No results
What could be improved
No results
Helpful
Mar 27, 2025
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Very good service and ease of experience in an uncomfortable time.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 05, 2025
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Dr. Tatunay is wonderful, warm, informative and proactive when it comes to options and information about your child's health.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 13, 2025
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Everything is great
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 11, 2025
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Horrible doctor
I only took my daughter to see her 3 times and all 3 times were horrible. She was very dismissive, didn’t care to listen to me about concerns, and had a very negative unprofessional bedside manner. When I finally made to an appointment to see another provider they were incredibly rude and snappy with me after seeing the appointment in my daughter’s chart. Her staff usually acted like they had better things to do. Her and her staff were never on the same page, the MA’s would tell me one thing and then Helen would tell me another. My daughter was jaundice and she told me it was my fault. I would never recommend her to anyone. I have spoken to several people who either have seen her or known people who have seen her and they all say the same thing. She is “rude, snappy, dismissive, and unprofessional”. I work in heath care and never met a provider as unfit to provide healthcare than her. Also the wait time before appointments what horrible. Waited 1.5 hours before being brought back.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Aug 08, 2024
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Dr and staffs are friendly and very knowledgeable on what they are doing. We had a comfortable and easy appointment.
What went well
No results
What could be improved
No results
Helpful
Jul 21, 2024
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The provider is amazing. The front desk and receptions who are there or answer the phone, most of them treat you like you are bothering them and really need to be trained In Customer relations and service. I loved the nurses and provider and how they were with my child.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jul 03, 2024
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Everything was good
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jun 09, 2024
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Excellent experience regarding any health concerns
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Apr 15, 2024
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Medical assistants were friendly and thorough. Dr was great. 3 month wait to be seen was insane though.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 28, 2024
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Very friendly and thorough. Medical assistants were great
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Mar 28, 2024
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She's got a great bedside manner but is also quick and to the point. We love her !
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Jan 08, 2024
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I was very impressed with all staff and with Dr Tatunay. They were all very patient and professional.
What went well
No results
What could be improved
No results
Helpful
Dec 19, 2023
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I really like that the doctor listens and understands what is going on with my son
What went well
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Oct 16, 2023
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Best pediatrician!
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Sep 17, 2023
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Kind caring and knowledgeable
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Aug 22, 2023
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Dr Helen Tatunay was amazing. You can tell how much she values her work & patients. She was terrific with all three of my children. I had the shortest waiting time I have ever had here. I waited no longer than 5 minutes if that. She made sure I had all my questions answered and that we were taken care of before we left. Made my kids feel comfortable and cared for. Best pediatrician I have seen. Highly satisfied with this office.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – May 24, 2023
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Recommends unnecessary blood work
Did not actual assess health of my children (have gone there for several of my kids - she listened to their heart for a minute, but that was it! Was much more interested in marital status). She just wanted them to get blood drawn for “cholesterol check” and also a urine analysis. They are healthy kids - it was just a check up, these tests are absolutely unnecessary, it seems like an enrichment scheme to bring in more money
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
May 05, 2023
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About Me

biography

Dr. Helen Tatunay, MD is a pediatrician in Kennewick, WA and has over 35 years of experience in the medical field. She graduated from Virgen Milagrosa Educational Institute / Institute Of Medicine Foundation in 1986. She is affiliated with Kadlec...read more
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • King-drew Medical Center

    Residency Hospital, 2006
  • Virgen Milagrosa Educational Institute / Institute Of Medicine Foundation

    Medical School, 1986
  • University Of Santo Tomas, Manila

    Undergraduate School, 1982
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Tagalog

Locations

Kadlec Clinic - Kennewick Primary Care

Kadlec Clinic - Kennewick Primary Care3900 S Zintel Way Kennewick, WA 99337
1

Affiliated Hospitals

  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality