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Dr. Helen Strapko, MD

Dr. Helen Strapko, MD

Dermatology*
25+ years of experience

Dr. Helen Strapko, MD is a dermatologist in Pittsford, NY and has over 25 years of experience in the medical field. She graduated from University of Rochester in 1996. She is affiliated with medical facilities such as FF Thompson Hospital and Geneva General Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 13 reviews 3.5 Star Rating (13 reviews)

Practice

115 Sullys Trl Ste 2 Pittsford, NY 14534
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Strapko specializes in the area of Dermatology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
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Dr. Strapko's Reviews

Likelihood to recommend Dr. Strapko

3.5
13 ratings, 11 with a written review
5 star
54%
54%
4 star
8%
8%
3 star
0%
0%
2 star
8%
8%
1 star
31%
31%

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Professional, Pleasant
Exam was thorough and professional. Treatment options discussed for minor issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 16, 2024
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Nice doctor
Nice that she is o dependent and not dictated to by one of our two systems I this area That said I think she skims the hey yearly exams too quickly since she can’t make more money off of me so unless I ask for a skin tag removal I think I ve been with her too long You might like her friendly attitude
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Oct 26, 2023
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Wonderful!!!
Love the office and the reception. Felt confident with every part of the visit! It was a special surprise to find out that I was not required to wear a mask and was not made to feel bad about choosing not to be vaccinated. Those two things made a great visit into an even greater visit! Would recommend to all! Thank you, Dr. Strapko!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 11, 2023
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Excellent!!!
Wonderful experience from entry to exit. Reception person was friendly and helpful, waiting area was clean and actually had some reading materials during the short wait. Pre-exam care was professional and complete. Dr. Stapko was not only professional but was a warm person express concerns with. Finally, I was thrilled that my choice to NOT wear a mask was honored! In addition to that I was not looked down upon for being unvaccinated. What a breath of fresh air that was. May more physicians follow here example of honoring the medical choices of their patients. Excellent!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 10, 2023
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Always an extremely long wait.
No matter if you make an appt first thing in the morning, afternoon or later in the day, you will always sit in a room for, at the very least 30 minutes. Have waited more than an hour before, to be seen for 10 minutes. Definitely not worth the wait.
What went well
  • Explained conditions well
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Nicole H. – Jun 14, 2022
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Employees not Vaccinated
Dr. Strapko is a wonderful doctor, however, she has hired employees who were fired by UR for refusing the Covid vaccine. She does not disclose this to her patients which is offensive. I will not be going back due to this.
What went well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Sue – Mar 02, 2022
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For your own safety do not give this office your. Masks are not required or even encouraged, the staff is openly unvaccinated and my older mother was treated very rudely when asked if they could please don a mask for her visit. I have personally had horrible experiences with this office - unprofessional staff, swearing, paperwork and insurance issues, them losing my medical paperwork. I will not be returning to this office again. Unacceptable a medical facility is run this way when there are so many other good options.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Dec 27, 2021
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Very good experience and Dr. Strapko is great , professional and attentive! I am a patient for many years and can’t recommend enough!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Elena – Apr 04, 2020
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I have been a patient of Dr. Strapko for over 11 years. Dr. Strapko is very polite, thorough, attentive and patient. She has always addressed my questions and concerns, and I have referred my family and friends to her because of the wonderful care I have received. I see Dr. Strapko twice a year and I have never felt like I was being rushed through any of my appointments. I feel Dr. Strapko truly cares about her patients and will give you the utmost level of care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Valerie House – Jul 16, 2019
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Bad experience here. Doctor was condescending at best. Left feeling like I'd lost a fight; I was angry for a week. Behavior like that can't be an isolated incident. Cannot recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 18, 2018
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I never even got a chance to see the doctor. My first appointment was cancelled by the staff person, Karen, as I stood in the office because she claimed my appointment was ten minutes earlier than I had noted when I made the appointment. This was my first appointment; I scheduled it because of a skin cancer concern. She questioned whether my hearing was up to par and that "we all make mistakes (!!). Dr. Strapko might be an excellent doctor but I will not deal with rude staff.
What went well
No results
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
Fairport, NY – May 08, 2017
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About Me

biography

Dr. Helen Strapko, MD is a dermatologist in Pittsford, NY and has over 25 years of experience in the medical field. She graduated from University of Rochester in 1996. She is affiliated with medical facilities such as FF Thompson Hospital and Geneva...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester

    Medical School, 1996
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Russian

Online Care For Eczema (Sponsored)

Locations

Practice

Pittsford Dermatology PLLC115 Sullys Trl Ste 2 Pittsford, NY 14534
1

Affiliated Hospitals

  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • FF Thompson Hospital

    350 Parrish St
    Canandaigua, NY 14424

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Noyes Memorial Hospital

    111 Clara Barton St
    Dansville, NY 14437

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality