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Dr. Helen Kim-James

Dr. Helen Kim-James

Dermatology*

Dr. Helen Kim-James is a dermatologist in Fairview, TX. Dr. Kim-James has extensive experience in Skin Cancer & Excision. She is affiliated with medical facilities such as Missouri Baptist Medical Center and Progress West Hospital. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 299 reviews 4.7 Star Rating (299 reviews)

Practice

331 Town Pl Fairview, TX 75069
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Kim-James specializes in the area of Dermatology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Kim-James' Reviews

Likelihood to recommend Dr. Kim-James

4.7
299 ratings, 263 with a written review
5 star
89%
89%
4 star
3%
3%
3 star
1%
1%
2 star
2%
2%
1 star
6%
6%

Your trust is our top concern.

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Mismanaged my care
She and her staff didn't properly titrate medication, which caused significant issues. Missed a diagnosis that would've indicated cancer. Switched doctors, and he caught it. He reviewed my entire file from her office and was disgusted.
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jun 22, 2023
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Knowledgeable, efficient and friendly
I’ve visited Dr Kim-James twice in the past year. Both times the staff was friendly and I was taken to the examine room promptly and the Dr walked in a few minutes after. She is friendly as well and explains everything well. She has frozen pre-cancerous spots twice and both times the treatments were effective. Very happy I changed to her as my dermatologist. I actually look forward to going.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron – Sep 09, 2022
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very professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Manuela D. – Oct 28, 2020
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Dr. Kim-James is amazing! She takes her time, explains well and is very arm, reassuring and kind!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet A. – Aug 04, 2020
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I have had many great experiences
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Jul 23, 2020
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mike M. – Jul 22, 2020
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Had a head to toe cancer screening, and she explained everything perfectly to me and made me feel very comfortable. I would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. N. – Jun 20, 2019
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I love coming here!!! Jennifer Steinhoff is wonderful. Thank you for all you do!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy G. – Jun 13, 2019
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I enjoy coming to this office. Good people!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Jun 12, 2019
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Explained everything I asked. Very easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. D. – Jun 04, 2019
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Office is very friendly and the doctor answered all my skin questions. Would highly recommend this office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
N. R. – May 30, 2019
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Dr.James was such a sweet lady!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – May 24, 2019
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The doctor and her staff were very friendly. They listened to my questions and concerns and explained everything they needed to do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. G. – May 23, 2019
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Very helpful and nice from the time I checked in until I left!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous A. – May 22, 2019
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Had such a great experience today! First visit and was very happy with staff, Doctor and office. If I ever need a Dermatologist again, I will definitely come back here! Thank you so much!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anne H. – May 15, 2019
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The staff really took the time to explain everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Apr 11, 2019
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The whole office was wonderful, from office staff to Dr. Kim-James. I had a skin emergency and they got me in as a new patient within 30 minutes of my call, and were attentive and efficient. I can't recommend this office enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley R. – Apr 08, 2019
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Dr.Kim was very kind and helpful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Apr 05, 2019
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Dr. Kim is great. I would highly recommend having her check the skin to be sure!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jill E. – Apr 01, 2019
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Very thorough and clear with diagnosis and treatment options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Mar 28, 2019
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Leave a review

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About Me

care philosophy

Dr. Helen Kim-James is certified by the American Board of Dermatology. She was born and raised in Dallas. A graduate of Southern Methodist University, she also studied at Oxford University and performed research at Seoul National University under...read more

biography

Dr. Helen Kim-James is certified by the American Board of Dermatology. She provides medical and cosmetic dermatology, and she sees both adults and children.
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University School Of Medicine

    Residency Hospital
  • Barnes Jewish Hospital Washington University School Med

    Internship Hospital, 2002
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • American Society for Cosmetic Dermatology and Aesthetic Surgery, Member

  • Missouri Dermatological Society, Member

  • International Academy of Cosmetic Dermatology, Member

  • St. Louis Dermatological Society, Member

  • American Academy of Dermatology, Member

  • American Society of Dermatologic Surgery, Member

  • American Society of Cosmetic Dermatology and Aesthetic Surgery, Member

Online Care For Eczema (Sponsored)

Locations

Practice

Fairview Dermatology PLLC331 Town Pl Fairview, TX 75069
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 5:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 5:00pm
    • Thu: 7:00am - 5:00pm
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Missouri Baptist Medical Center

    3015 N Ballas Rd
    Saint Louis, MO 63131
    Recipient of 19
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Barnes Jewish Hospital

    1 Barnes Jewish Hospital Plz
    Saint Louis, MO 63110
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Mercy Hospital St. Louis

    615 S New Ballas Rd
    Saint Louis, MO 63141
    Recipient of 21
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality