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Dr. Heidi Napolitano, MD

Dr. Heidi Napolitano, MD

Psychiatry*
25+ years of experience

Dr. Heidi Napolitano, MD is a psychiatrist in Orlando, FL and has over 25 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 1998.

3.8 Star Rating
Based on 34 reviews 3.8 Star Rating (34 reviews)

Practice

7601 Conroy Windermere Rd Ste 203 Orlando, FL 32835

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
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Dr. Napolitano's Reviews

Likelihood to recommend Dr. Napolitano

3.8
34 ratings, 18 with a written review
5 star
68%
68%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
26%
26%

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Caring and Compassionate
Dr. Napolitano has been caring for both of my children for several years now. She has always taken the time to listen to thier conserns and works with them (and myself) to create treatment plans that would best fit thier needs. They always feel comfortable enough to speak to her about what they are going through. I highly recommend her to anyone who is looking for an excellent, caring Psychiatrist. Her office manager Ally is very friendly and is excellent with communication.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Burke – Feb 24, 2023
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The best!!!!
Dr. Napolitano and her staff are excellent beyond measurable! I’ve been a patient of her office for over 3 years and never anything but extraordinary help and support!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
K Rogers – Nov 30, 2022
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Excellent Care!
I moved to Florida two years ago and had to go through 2 providers before I found Dr. Napolitano. She worked with me and my primary care to adjust my meds for blood pressure side effects while carefully monitoring dosage and affect. When you work with her, you are truly working WITH her and in the no judgment zone. I highly recommend her unless that means you are taking up my appointment space and in that event you can't have her. (Also, Ally in her office is top notch, responsive and professional!)
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Gin B. – Sep 27, 2022
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All around the best Psychiatrist I have ever had! She's so caring and always takes the time to get everything right. She tries one medication at a time to make sure it's working before adding an additional medication. I found Dr. Napolitano as my CVS Pharmacist recommended her based on several of the pharmacists patients really liked the care Dr. Napolitano provides. One additional bit on info that really made my decision to call and make an appointment was that the pharmacist said she really liked the way Dr. Napolitano prescribes appropriate medications at safe dosages and said she has not once in over ten years of working at the CVS in Dr. Phillips felt hesitant to fill a prescription from Dr. Napolitano. She could not say the same about the psychiatrist I previously had.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Colin Ryan – Oct 16, 2021
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I am so thankful to have found The Happy Mind Company! Dr. Napolitano is excellent. Caring and takes her time to get it right the first time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Colin Ryan in Orlando, FL – Mar 01, 2019
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Dr. Napolitano is fantastic. She has being taking care of my family for many years. She was always available during our most difficult times even if it is was over the phone or after hours. I have md recomended her to many other families.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Winter Garden, FL – Sep 12, 2018
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Dr. Napolitano was fantastic! She gave me the time needed to listen, discuss and come up with solutions that have completely changed my productivity. I would highly recommend her to anyone that needs a caring doctor to help you find effective solutions!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Erin in Winter Garden – Aug 16, 2018
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After trying several doctors, Dr. Napolitano was finally the person I was searching for....the perfect fit for both my teenage son and myself during a tough time of our lives. We instantly felt a comfort and trust level, both personally in sharing our thoughts and feelings with her, and professionally in her diagnosis and treatment plans for us. She never makes you feel rushed or that you are just the “next patient in line.” The staff have always been friendly and very quick to respond. :))
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Stacey in Windermere, FL – Aug 15, 2018
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I have been a patient of Dr Napolitano’s for 15 years, she has been such a blessing and an amazing listener with sound advice through various stages of life that we all go through. She is consistent,compassionate and stays current on new treatments. She remembers what you have talked about on Prior visits. She really takes a vested interests in her patients. Having been in health care for 25 years I highly recommend her and have recommended her to many who were extremely pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
D Wright in FL – Aug 15, 2018
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Both of my daughters have special needs and Dr. Napolitano has been a true blessing. Professional, knowledgeable and assists us as a family to ensure the best treatment possible. Both children feel safe to open up and as a parent I am beyond grateful. She has made herself available during emergencies as well as our regular visits.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J Luther in Orlando, FL – Aug 14, 2018
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My daughter has been a patient here for the past 6 years and we wouldn't go anywhere else. Very kind staff always willing to accommodate our schedule. Dr. Napolitano is the BEST!! Would highly recommend? The Happy Mind Company to friends and family.?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gayle Smith – Aug 14, 2018
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Dr. Napolitano is an excellent doctor who has helped me through a great deal. Her expertise, compassion and kindness make it so easy to talk to her about anything. I felt instantly at ease. I recommend her 100%.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terese in Winter Garden , FL – Aug 14, 2018
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We love Dr. N! She always spends time with my son asking questions and making sure he is getting the best care. She genuinely cares about our family.??
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 14, 2018
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We love Dr Napolitano and she is an excellent doctor. She has always made us feel comfortable and we trust her. She takes the time with us and she cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Thompson in Apopka, FL – Aug 14, 2018
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Dr Napolitano is very caring and always listens carefully to your problems. She is very easy to talk to and makes you feel at ease. I would recommend her highly!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisette Berman – Aug 14, 2018
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My daughter has been seeing Dr. Napolitano for a bit over 3 years after being diagnosed with ADD by another physician. Dr. Napolitano always takes the time to talk to me as a parent, to discuss any questions or concerns regarding her treatment. My daughter has expressed feeling very comfortable talking about her diagnosis, how it affects her daily life and how medication helps and/or makes her feel. We are very happy with the services provided by Dr. Napolitano.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MLeon in Winter Garden, FL – Aug 14, 2018
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I have been with her for years and she is the only one who was able to help me and took time to listen to me. Her staff has changed over the years but has been the same for a couple years now and they are so nice and friendly and have helped me a lot with pharmacy issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Graham in Windermere, FL – Aug 14, 2018
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Saw two different P.A. s neither seemed to know what they we’re doing. Did extra testing saw cardiologist got cleared for adhd drugs still couldn’t seem to help my daughter...... don’t waste your time or money! Incompetent
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Winter Garden, FL – Dec 10, 2017
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About Me

biography

Dr. Heidi Napolitano, MD is a psychiatrist in Orlando, FL and has over 25 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 1998.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tennessee College Of Medicine

    Medical School, 1998
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
More than three years ago

Locations

Practice

The Happy Mind Company7601 Conroy Windermere Rd Ste 203 Orlando, FL 32835
1

Practice

The Kenkou Group-South Llc4700 Millenia Blvd Ste 175 Orlando, FL 32839
2