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Dr. Heidi Heras, MD

Dr. Heidi Heras, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Heidi Heras, MD is a head & neck surgery otolaryngologist in American Fork, UT and has over 30 years of experience in the medical field. She graduated from University of Utah School of Medicine in 1994. She is affiliated with medical facilities such as CommonSpirit Holy Cross Hospital-Mountain Point and CommonSpirit Holy Cross Hospital-Jordan Valley. She is accepting new patients.

4.5 Star Rating
Based on 41 reviews 4.5 Star Rating (41 reviews)

Practice

482 W 50 N Ste 14 American Fork, UT 84003
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Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Heras with our nearby Head & Neck Surgery Otolaryngologists at Timpanogos Regional Hospital.

Make an appointment at Timpanogos Regional Hospital today at
(801) 656-1914.

Dr. Heras is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Heras' Reviews

Likelihood to recommend Dr. Heras

4.5
41 ratings, 9 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
12%
12%

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Dr Heras was professional and extremely competent—best ENT I have encountered. The office is warm and inviting—not austere. I highly recommend Dr Heras and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 21, 2021
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Heidi and her entire staff are really on-the-ball and work hard to help out their patients. I really appreciate how much time they are willing to take with me and educate me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 21, 2021
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3 daughters who all love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 09, 2021
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Dr. Heras is one of the best doctors that I have had. She takes the time needed to solve the root of the problem. She changed me and my family's lives by suggesting we change our diet, and said that if that didn't work then surgery would be our best option. We now eat many more fruits and vegetables and have cut down on dairy and the amount of sickness in our house has vastly decreased, and NO SURGERY! She is a doctor that is motivated by healing, and I wish there were more doctors like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2018
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I really can’t say enough about her! She’s extremely intelligent and you can tell she really cares about her patients.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Max Harward – Oct 31, 2018
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Best Doctor we have ever seen! Kind, listens to concerns and doesnt just over prescribe and mask symptoms. She is passiate about helping others ans getting to the root causes of the issues! Heaven sent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Funfam in Lehi UT – Mar 18, 2018
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My child was not an easy patient. We saw Dr. Heras for ears that had wax build up and caused her pain. She kicked and screamed as Dr. Heras and her assisting staff tended to my little girl. I appreciated their calmness and professionalism. The assisting staff and administrative assistant were so kind. I felt awful regarding the way my child behaved and how it might of sounded in the lobby of Dr. Heras' office. Dr. Heras thank you for your patience with my child and giving her excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
CK King in American Fork, UT – Nov 11, 2016
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Dr. Heras diagnosed my family member with mild acid reflux. I found this odd after he reported years of severe choking episodes. Tonight he had the paramedics respond to yet another severe choking episode. Any doctor who doesn't refer their patients out appropriately or require any further diagnostic testing when they report these kinds of severe symptoms is irresponsible. Prevacid and a friendly smile doesn't help a man experiencing an esophageal restriction brought on by anxiety.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
TA in American Fork, UT – Jul 26, 2016
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She is amazing and is so well rounded, she is happy to give medication when needed and also happy to tell you hot dogs and mac and cheese and soda may not be the best choice for a childs best health. Hello people if you want to be empowered and not feel victimized every time your child is sick look at what you are feeding them and ask does it fuel their bodies to fight infection. every time my daughter got a big over load of sugar and dairy she got sick, immune system cant candle that daily
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Rob in Lehi, UT – Mar 05, 2016
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Know Before You Go

About Me

care philosophy

As an otolaryngologist, I see patients suffering from a wide range of ear, nose and throat problems. I offer surgery for recurrent ear infections as well as tonsil and adenoid enlargement and infections. I like to partner with my patients by being...read more

  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

  • Otolaryngic Allergy

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical Center Hospital

    Internship Hospital, 1995

  • University Of Utah School Of Medicine

    Medical School, 1994

  • Brigham Young University

    Undergraduate School, 1989
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Heras is a Healthgrades Choice provider in Ear, Nose, and Throat

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    Locations

    Practice

    Heidi A Heras MDPC482 W 50 N Ste 14 American Fork, UT 84003
    1
    (801) 492-7662
    See all Otolaryngologists in American Fork, UT