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Dr. Heather Zawahry, MD

Dr. Heather Zawahry, MD

Family Medicine*
25+ years of experience

Dr. Heather Zawahry, MD is a family medicine physician in Panama City, FL and has over 25 years of experience in the medical field. She graduated from University of Florida in 1999. She is affiliated with HCA Florida Gulf Coast Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 34 reviews 3.6 Star Rating (34 reviews)

Locations

Heather Shaffer, MD, PA

Heather Shaffer, MD, PA1937 Harrison Ave Panama City, FL 32405
1

At a Glance

  • Area of ExpertiseDr. Zawahry specializes in the area of Family Practice. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at HCA Florida Gulf Coast Hospital

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Dr. Zawahry's Reviews

Likelihood to recommend Dr. Zawahry

3.6
34 ratings, 15 with a written review
5 star
59%
59%
4 star
6%
6%
3 star
0%
0%
2 star
3%
3%
1 star
32%
32%

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Excellent physician
Dr. Heather Zawahry is very attentive and on top of things. Great bedside manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy – Mar 18, 2024
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Cancels appointments the day before
If you Need a doctor, go somewhere else. I have been called the day before my appointment 2 times this year alone to reschedule. The last time they called to cancel was to review an ultrasound and lab work; I already had to wait 2 weeks for my appointment for them to call the day before, and reschedule me for 2-1/2 wks later and then the office cancelled my next appointment, by MISTAKE. Couldn't reschedule for another 2 months because she went on vacation (that's why they mistakenly cancelled my appointment, she was already on vacation!). I had to go to the hospital and request my results and had them read by another doctor. In all, it took 2 months to get my results and to find out 2 months later that I have kidney problems that could have been addressed 2 months ago.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
N. Sastre – Aug 01, 2022
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I was one of this Dr's first patients many years ago. I am on palliative care now and have been on and off for several years and need a specialist so I dont have the pleasure of a visit much anymore but for many years this Dr provided me with excellent care for a very complex problem. Very thorough, professional considerate and compassionate care. The office is sometimes busy yes but its worth any wait you may have and I have never had a issue with the staff. I f you need a good Family Practice Dr. Who genuinely cares about patients, Dr Shaffer is a excellent Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M. Abbott – Sep 03, 2021
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Excellent physician who truly cares about her patients. Extremely intelligent!
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Jun 15, 2021
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the first visit was OK, the following 2 visits she was in a hurry, hardly explained results of my x-ray. I don't know if she got me confused with another patient or what, she was under the impression I was seeing a specialist. The staff is very rude, you almost feel like they are doing you a favor. They also close the office at noon.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sep 08, 2019
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Doctor Shaffer is very unreliable and unprofessional. Had agreed to do follow up care to surgery, scheduled a 2 week follow up appt. before the surgery. Office called a few days prior to that appt. to reschedule and wanted to reschedule a month and a 1/2 out. When I mentioned that this was a 2 week follow up to surgery, the offices reply was "yes it's noted here". Doctor Shaffer totally bailed on me.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Panama City – Jan 17, 2019
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called numerous of times!! left a message and email no response. Staff is rude and not knowledgeable.
What went well
  • Office environment
  • Explained conditions well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
5 others found this helpful
Helpful
Cordney Sanders in AL – Dec 29, 2018
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I have been seeing Dr. Shaffer for about a year now. She is caring, compassionate, and very thorough. Her staff is wonderful. I have made two urgent appointments with her and both times I was seen the same day. I have never had a better doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lisa in Panama City, FL – Sep 19, 2018
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Dr. Shaffer has been my doctor for the last three and half years. During this time, I have always found her to be friendly, approachable, professional and earnestly concerned about my well being. In a medical system that often does not treat patients as an important priority, Dr. Shaffer is the exception. Her knowledge of family medicine is excellent. Her concern for getting to the root of a health problem is exemplary. I feel blessed to have her as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Patsy in FL – May 28, 2018
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This really is a terrible practice. Dr. Shaffer is completely inept and on most visits, rushed appointment, providing very poor service. The office staff is very rude as well. It's not a healthy culture at all.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Michelle in Panama City, Fl – Mar 01, 2018
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When I called to make my appointment, my insurance was verified over the phone. I waited almost 2 months for an opening. I took the day off of work to be able to go to this much needed appointment, and showed up 20 mins early to fill out paperwork. I sat insurance their office for 40 mins before they told me that I could not be seen because they do not accept my insurance. Nobody should be treated this way.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Zephyrhills, FL – Oct 23, 2017
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Dr. Shaffer sees myself, my husband and my adult son, and I readily recommend her to anyone looking for a primary care doctor. She is friendly, professional and efficient. She has great "bed-side" manner and she and her staff have done an amazing job taking care of our family. I trust her implicitly and appreciate the time and care she takes with each patient, with normally minimal wait times.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Heather H. in Panama City, Florida – Jun 28, 2017
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I visited Dr. Shaffer's office twice. The first visit she was very compassionate and caring. The second visit, she was in a hurry (busy office) and actually shouted to me when I was checking out to "have flu shot". Before my third visit I had a severe ear ache and called her office early in the morning - asking if she could write a script and/or see me for 5 minutes. I was referred to Urgent Care in Lynn Haven (I live at the beach). I need a physician who will help in emergency situations.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Long wait times
4 others found this helpful
Helpful
No in Panama City Beach, FL – Jan 06, 2017
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Dr. Shaffer has been our family physician for many years. She is thorough, knowledgeable and treats my family with the utmost respect. She was instrumental in helping me establish specialized care through a significant health crisis. Her office staff is helpful and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
TamiLynn in Panama City, FL – Oct 21, 2016
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I have been seeing Dr. Shaffer for several years. I have been absolutely happy with Dr. Shaffer and her staff. They are all very caring and efficient. Dr. Shaffer leaves nothing unquestioned. She is quite thorough with arriving at a diagnosis. I am happy that I am older than she and her staff, so I don't have to worry about them retiring and me being without them as my primary care team. I, simply, would not consider replacing them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Marti Martin in Panama City, FL – Jun 07, 2016
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About Me

biography

Dr. Heather Zawahry, MD is a family medicine physician in Panama City, FL and has over 25 years of experience in the medical field. She graduated from University of Florida in 1999. She is affiliated with HCA Florida Gulf Coast Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tallahassee Memorial Regional Medical Center

    Residency Hospital
  • University Of Florida

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • HCA Florida Gulf Coast Hospital

    449 W 23rd St
    Panama City, FL 32405
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality