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Dr. Har Chi Lau, MD

Dr. Har Chi Lau, MD

General Surgery*
30+ years of experience

Dr. Har Chi Lau, MD is a general surgeon in Sleepy Hollow, NY and has over 30 years of experience in the medical field. He graduated from Medical College of Pennsylvania in 1992. He is affiliated with Phelps Hospital. He is accepting new patients.

4.5 Star Rating
Based on 45 reviews 4.5 Star Rating (45 reviews)

Practice

777 N Broadway Ste 204 Sleepy Hollow, NY 10591

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Hospital Highlight

Dr. Lau is affiliated with Phelps Hospital Sleepy Hollow, a highly rated and top awarded hospital for general surgery.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Lau's Reviews

Likelihood to recommend Dr. Lau

4.5
45 ratings, 30 with a written review
5 star
84%
84%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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Great professional
Telehealth
Great staffing also everyone the work him on surgery very nice thank doctor for you do thank you
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Emilio rosado – Jul 04, 2024
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Trustworthiness is crucial. I look at a person's character, integrity, and consistency not accepting them merely because they hold a PhD. I want to know who they are as a person and a doctor.
What went well
  • Wait times
What could be improved
No results
Helpful
Dec 09, 2023
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Terrible Doctor!
Dr. Lau could not have been more arrogant or unprofessional! He came into the room in a foul mood, and immediately began to talk down to me as I attempted to explain my very serious condition and history--constantly talking over and interrupting me. He had absolutely no respect for my being a senior aged patient. Since I had gone on some wild goose chases trying to get the highly specialized surgery necessary for an advanced, enlarged hernia, I made it a point to tell Dr. Lau's secretary and clinical nurse the precise details of my hernia, so that they could ask him in advance if this was a hernia on which he had operation expertise and successful outcomes, without causing residual damage to bodily function. His staff assured me that Dr. Lau replied he did. But after he took a quick look at the hernia, which was exactly as I described, he said 'I don't operate on that type of hernia'...making the appointment a total waste, and an exercise in false billing.
What went well
No results
What could be improved
No results
Helpful
Dec 06, 2023
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There Aren't Enough Stars for Dr. Lau
His knowledge in this field and ability to connect with all people is incredible. My Daughter has Down Syndrom and is non-verbal. From day one Dr. Lau stooped down eye-to-eye held Cheryl's hand as he was talking TO her and she connected with to him and his kindness immediately. He is among so few doctors who are not 'skiddish' about/with the disabled. He was able to examine her and gave total and ccomplete information about what needed to be done and how as it pertained to her Hugh Ventral Hernia. This man IS an incredible person and doctor. He stayed in touch with me continously when she and I need his help the most. He picked up the phone and called back immediately when contacted. My daughter went through major surgery and so did I. I was so afraid for my daughter and all she went through; but I thank God for Blessing us with a unique and caring doctor. There is not enough time or space to express my gratitude for Dr. Lau. I highly recommend this Doctor.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
An Incredible and Remarkable Man and Doctor – Dec 04, 2023
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Information of prior hernia surgery 2005 to 2010
looking to get some information on when I had the surgery, and what kind of hernia surgery it was, what kind of net was placed in their, etc, etc, I understand the records dept goes back only so far. Is their anyway to find this info out, does it exist somewhere even know we are looking at a long time ago. Medical records advised they only keep up to 10 years. Drs. Office changed practices and names over the years, same surgeon still around, but they just refer me back to medical records which is a dead end. Anybody have any ideas?????? thank you Don
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 22, 2023
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Great Doctor! Great Hospital!
I had double hernia surgery at Phelps Memorial Hospital Center recently. Dr. Lau did an excellent job. I had never been to Phelps before, and I very much liked the hospital and staff. I highly recommend Dr. Lau (pronounced Lou).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gregory Fisher – Apr 03, 2023
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I had double Hernia inguinal laparoscopic surgery with Dr. Lau October 2020. Dr. Lau is a no nonsense doctor who explains to you exactly what you need and what you can expect from treatment. I felt very confident with him as a surgeon and as I had done some research before choosing I knew I had made the right choice. I was surprised at the length of the recovery period. I was on my feet in one day and up and about in two. Laparoscopic surgery was the best method, it is said that you will need two weeks to recover and that is probably true if you sit at a desk, if you have a more physical job plan on three. The biggest problem I had was that I recovered so quickly I had to force myself not to over do it. I chose the ambulatory surgical center as opposed to the hospital and I can say it was a very pleasant and accommodating environment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Lee Robert Mingione – Dec 28, 2021
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Dr. Lau performed an open ventral hernia repair on me 2.5 weeks ago at Phelps Hospital. Recovery has been a smooth process. None of the issues I was worried about--swelling, excess fluid, excessive pain, etc.--have occurred. I am in an online support group for people who've had incisional hernia repair, and comparing myself to others, I feel lucky. I have had less pain and fewer complications than most of the others, and I attribute a lot of this to Dr. Lau's skill as well as his unique method for ensuring a strong repair. Dr. Lau definitely knows what he is doing. If you are in the New York area and need hernia surgery, I strongly encourage you to consider him.
What went well
  • Appointment scheduling
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
L.P. – Nov 18, 2021
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My family has been very pleased with Dr Lau in the past. I recently had a gallbladder attack and consulted with Dr Lau. He gave me a clear, concise picture of what was going on. I made the decision to have my gallbladder removed. I found the entire process to be efficient, the follow up was very good. I appreciated Dr. Lau’s clarity in regard to the surgery. I would recommend Dr Lau and his staff very highly.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Frank – Nov 13, 2021
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Competent-Confident-Courteous-Care I had a recent procedure done by Dr. Har Chi Lau. From my first consultation, to my time in the OR, to my follow-up examination, Dr. Lau and his staff were knowledgeable professionals who treated me with great respect. Dr. Lau is clearly a highly experienced and capable surgeon who took the time to explain to me the care I would receive in terms that made it easy to understand. He left me with great confidence that I was in the best of care. His staff was friendly, very professional and easy to reach for important scheduling and other details. Highly recommend Dr. Lau and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Tom Belfiore – Aug 04, 2021
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DR. LAU IS TRUE PROFESSIONAL GRADE, FROM THE INITIAL CONSULT TO THE POST OPERATIVE VISIT. DR. LAU'S EXTENSIVE YEARS OF EXPERIENCE AND FRIENDLY PERSONALITY, RADIATE AND GIVE A TRUE SENSE AND FEELING OF SAFETY AND CONFIDENCE OF BEING IN GOOD HANDS. SIMPLY PUT, DR. LAU IS THE BEST!! - A TRUE ASSET TO THE MEDICAL PROFESSION.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
SAL SAVASTA – Aug 04, 2021
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My review is long overdue. I had a Hernia that was very deep and as a result a more arduous operation. Dr Lau did a wonderful job and I am more active than ever. I actually forget which side the Hernia was on. After my follow up visit to his office. Dr Lau has called me on two separate occasions to see how on am processing. Only a very thoughtful and very kind Doctor would do that, God bless him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joe D'Angelo – Jun 18, 2021
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My Gold Star Guy! Had double hernia (several holes/tears) and interviewed three Surgeons before choosing Dr. Lau. One of the best decisions I've ever made. Others were talking open surgeries with recovery times of 3 to 6 months. Dr. Lau is personable, proficient and professional, and did my entire surgery laparoscopically. I'm healing so fast (3 weeks) and I feel great... after two years of suffering Dr. Lau gave me my life back. Thank you Dr. Lau as well as all the great staff at Hudson Valley Surgical Group and Phelps (Northwell Health) Hospital!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
TF – Mar 05, 2021
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Like most folks needing to go under the knife, I was really apprehensive. After a year of procrastination I finally spoke with Dr. Lau who's calm manner and frank description of the procedure convinced me that it was time. The staff at Phelps was professional and friendly all contributing to a truely positive experience. I thank each and every one for helping me get through this tough episode. My special gratitude to Dr. Lau, who's fantastic skill made my recovery so smooth. Happy and healthy 2021 to all at Hudson Valley Surgical Group!!!
What went well
No results
What could be improved
No results
Helpful
Vincent M. Serra – Jan 22, 2021
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Excellent experience from first office consultation to follow up surgery appt. He is professional, informative, and put my anxieties at ease. Surgery went better than expected, except for the anesthesia, having the tube down my throat. The after effects from the tube lasted 8 days. The actual surgery went well and recovery was good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Virginia Borowitz – Nov 07, 2020
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Dr. Lau was very professional and made me feel comfortable right from the start. My surgery and recovery went better than I had anticipated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 30, 2020
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Recently underwent my second hernia surgery with Dr. Lau. Both surgeries went extremely well. Doctor Lau and his staff are top notch. Made me comfortable throughout the whole process. Would highly recommend him and his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Hoffman – Aug 30, 2020
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Outstanding physician. professional, accurate, intelligent explanation of procedure and post op expectations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Hoban – Aug 24, 2020
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Hernia Surgery, went well, recovery has been quick
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 16, 2020
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Had a hernia operated by Dr. Lau
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 15, 2020
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Leave a review

How was your experience with Dr. Lau?

About Me

biography

Dr. Har Chi Lau, MD is a general surgeon in Sleepy Hollow, NY and has over 30 years of experience in the medical field. He graduated from Medical College of Pennsylvania in 1992. He is affiliated with Phelps Hospital. He is accepting new patients.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical College Of Pennsylvania

    Medical School, 1992
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Hudson Valley Surgical Group LLP777 N Broadway Ste 204 Sleepy Hollow, NY 10591
1

Practice

Phelps Memorial Hospital Association701 N Broadway Sleepy Hollow, NY 10591
2

Affiliated Hospitals

  • Phelps Hospital

    701 N Broadway
    Sleepy Hollow, NY 10591
    Recipient of 6
    hospital awards

    Surgical Care Excellence Award™ (2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    Gastrointestinal Care Excellence Award™ (2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality