background
background
Dr. Greg Orlando, MD

Dr. Greg Orlando, MD

Orthopedic Hand Surgery*
25+ years of experience

Dr. Greg Orlando, MD is an orthopedic hand surgeon in New Hartford, NY and has over 25 years of experience in the medical field. He graduated from ROCHESTER GENERAL HOSPITAL / SCHOOL OF MEDICAL TECHNOLOGY in 1997. He is affiliated with Oneida Health. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 11 reviews 4.1 Star Rating (11 reviews)

Practice

4401 Middle Settlement Rd Ste 102 New Hartford, NY 13413
Telehealth available

Make an Appointment

(315) 735-4496

At a Glance

  • Areas of Expertise
    Dr. Orlando specializes in the areas of Hand Surgery & Plastic Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Orlando's Reviews

Likelihood to recommend Dr. Orlando

4.1
11 ratings, 5 with a written review
5 star
64%
64%
4 star
18%
18%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I have not met with Dr Orlando though I have consulted with his practitioner. Excellent knowledge and explanation of potential injury. Further testing needed to check severity and establish treatment plan. The office staff dropped the ball. I needed prior authorization for testing and after three calls to the insurance company they have yet to submit medical documentation. I have four call back requests to the office in a period of a week, including a request to have the office manager call me to discuss my concerns. To date, no call back. Extremely disappointed in the lack of concern for my ortho care. Still cant blame the doctor.
What went well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jul 09, 2019
×Post a ResponseAre you Dr. Orlando?
I wouldnt trust no one else. Not with any cosmetic or reconstructive surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Michele Swantek in Rome, NY – Sep 06, 2018
×Post a ResponseAre you Dr. Orlando?
Anyone who refers to patients and staff as “kids” is very demeaning. He is a terrible surgeon who does not have compassion toward patients or their families. Accuses patients of lying when they are in trouble as a result of surgery. Please do not go to him if you value your body and life in general.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Disgruntled patient in Utica, NY – Aug 31, 2018
×Post a ResponseAre you Dr. Orlando?
I have had several surgery so by dr.orlando and his staff and np are one of the best staff you will find .not only do they listen to your concerns they address them in a timely manner. If your suffering from carpitunel or cuberneltul syndrome he is the one to see.. had issues with both hands and he did a great job despite the issue returing in ny right arm worse this second time I still say he is the best and believe that he will get me back on track once again...so for him and his staff 5 star
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Bonide case in Utica, NY – Aug 19, 2016
×Post a ResponseAre you Dr. Orlando?
Dr Orlando is an excellent plastic and reconstructive surgeon. He. Is willing to take the time and explain everything regarding a patient. He cares and personable I would recommend him. Highly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
9 others found this helpful
Helpful
Clinton, NY – May 28, 2016
×Post a ResponseAre you Dr. Orlando?

Leave a review

How was your experience with Dr. Orlando?

Know Before You Go

About Me

biography

Dr. Greg Orlando, MD is an orthopedic hand surgeon in New Hartford, NY and has over 25 years of experience in the medical field. He graduated from ROCHESTER GENERAL HOSPITAL / SCHOOL OF MEDICAL TECHNOLOGY in 1997. He is affiliated with Oneida Health. He is accepting new patients and telehealth appointments.

  • Orthopedic Hand Surgery

  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rochester General Hospital / School Of Medical Technology

    Medical School, 1997
American Board of Medical Specialties®
American Board of Plastic Surgery®
- 
Hand Surgery
- 
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Getting Orthopedic Care

Locations

Practice

Genesee Orthopedics & Hand Surgery Associates PC4401 Middle Settlement Rd Ste 102 New Hartford, NY 13413
1

Affiliated Hospitals

  • Oneida Health

    321 Genesee St
    Oneida, NY 13421

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality