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Dr. Grant Su, MD

Dr. Grant Su, MD

Ophthalmology*

Dr. Grant Su, MD is an ophthalmologist in Springfield, IL. He is affiliated with Springfield Memorial Hospital. He is accepting new patients.

3.6 Star Rating
Based on 17 reviews 3.6 Star Rating (17 reviews)

Practice

1025 S 6th St Springfield, IL 62703

At a Glance

  • Area of Expertise
    Dr. Su specializes in the area of Ophthalmology. See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
  • Friendly Staff
    Patients said the staff was friendly. See reviews
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Dr. Su's Reviews

Likelihood to recommend Dr. Su

3.6
17 ratings, 8 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
35%
35%

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Waste of time and money
Too long of a wait after driving 70 miles with a one year old. Doctor barely looked at the child and gave no new advice. Regular pediatrician had already given the same advice. Doctor was said to be a pediatric ophthalmologist, however, waiting room was full of elderly people and the doctor did not seem to have any special skills with small children. I'm not sure how a 'doctor' could take a fee for the experience we had.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Mar 01, 2025
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Blocked Tear Duct
Dr. Su was referred to my wife as a specialist to deal with a blocked tear duct. We made multiple trips to Springfield to address this issue. The bottom line is that we and our insurance company were billed over $25,000 for surgery that was supposed to open the tear duct. The surgery did not address the issue. The tear duct was no different after the surgery than before.In addition to the unsuccessful surgery, Dr. Su displayed very poor interpersonal skills. He came into the room immediately, discussing the situation at a very fast conversational rate. He made no effort to build any relationship with my wife or myself. Why? Is he over-booking patients, chasing the 'Dollar' rather than providing a quality care? In and out to the next patient. Disappointing!Had the surgery been successful, we could have overlooked the poor interpersonal and conversational skills, but since the surgery was not successful, this whole experience was a failure and greatly disappointing.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
A Disappointed Patient – Dec 27, 2024
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Very Good Doctor
Dr. Su is very knowledgeable, he is very experienced and i am grateful to have his expertise in Springfield.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sheri Rainey – Jun 05, 2024
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Blepharoplasty Feb 2024
After blepharoplasty surgery in Feb 2024, my field of vision is so much better. Plus, my eyes are more open and brighter. Dr. Su and staff are very professional and proficient. From my consultation to the post-op recovery, I felt confident I was receiving the best care. The pre-op and post-op instructions are detailed and easy to follow. I highly recommend Dr. Su and the Springfield Clinic for any eye surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Kathy Thompson – May 20, 2024
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Brilliant!
Dr Su has seen both myself and my family, and has been thorough and informative with each of us. I’d go back again if needed!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jami – Jul 07, 2023
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This doctor told me I needed surgery, told me what he was going to do and what to expect after surgery. He did something much more invasive (which I did NOT need) and did not tell me after surgery the possible complications. Had I been told, I would have not had the surgery and gotten a second opinion. My my vision is now impaired functionally which will require subsequent surgeries by another eye specialist and I will never completely regain full vision. Also, my eyes are damaged cosmetically which will require yet another surgery to repair. This has been THE most horrible medical experience of my life. Zero communication, zero compassion and zero concern. If you need an Oculoplastic surgeon, find someone in Chicago or St. Louis who can help you, it would be worth the drive.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Feb 21, 2022
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Dr. Su is very precise, thorough, skillful & kind.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
3 others found this helpful
Helpful
May 02, 2021
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I can't say enough good things about Dr. Su. It starts out with an excellent staff that also calls me in ahead of schedule. Dr. Su's demeanor was professional, yet he was very pleasant to talk to. The procedure he performed with local anesthetic was as expected and with no pain. Things went well and I wouldn't hesitate to use his services again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Jan 28, 2018
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Leave a review

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About Me

biography

Dr. Grant Su, MD is an ophthalmologist in Springfield, IL. He is affiliated with Springfield Memorial Hospital. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Focus on Diabetic Macular Edema

Locations

Practice

Springfield Clinic LLP1025 S 6th St Springfield, IL 62703
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 12:00pm
    • Tue: 12:00pm - 4:00pm
    • Wed: 8:00am - 12:00pm
    • Thu: 8:00am - 4:00pm
  • Directions

Practice

Memorial Medical Center701 N 1st St Springfield, IL 62781
2

Practice

Lifenet Inc.800 E Carpenter St Springfield, IL 62702
3

Affiliated Hospitals

  • Springfield Memorial Hospital

    701 N 1st St
    Springfield, IL 62702
    Recipient of 9
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality