Are you a healthcare professional?
Is this your profile?
background
background
Dr. Frances Dilley, MD

Dr. Frances Dilley, MD

Family Medicine*
20+ years of experience

Dr. Frances Dilley, MD is a family medicine physician in Melbourne, FL and has over 20 years of experience in the medical field. She graduated from University of Texas Medical Branch in 2002. She is affiliated with medical facilities Viera Hospital and Rockledge Regional Medical Center. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 48 reviews 3.5 Star Rating (48 reviews)

Synergy Family Medicine

2955 Pineda Plaza Way Ste 105 Melbourne, FL 32940
Telehealth available

Compare Dr. Frances Dilley, MD with other Family Medicine Physicians near you

Experience Check

Search for experience in a specific area

Dr. Dilley's Reviews

Likelihood to recommend Dr. Dilley

3.5
48 ratings, 19 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
6%
6%
2 star
2%
2%
1 star
33%
33%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Extremely Thorough
Telehealth
Dr. Dilley spends lots of time with you! She remembers your health problems and history! She orders e tensive labs when it's time to make sure she doesn't miss anything! It's never like a revolving door when you see her. She really cares!
What went well
No results
What could be improved
No results
Helpful
Apr 14, 2025
×Post a ResponseAre you Dr. Dilley?
Amazing provider
Visits to dr. Dilly were always reassuring but her staff last year were too agressive and really didnt car4e about patients. They acted like they were clueless.
What went well
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
Helpful
Apr 08, 2025
×Post a ResponseAre you Dr. Dilley?
Doesn’t listen
Wish I could give zero stars like she gives zero concern. She didn’t listen to me or my symptoms, brushed them off as typical middle-age. “What do you expect at your age?” She asked. When I came upon a disease that I thought fit my symptoms, she told me I was wrong, it didn’t exist, it was all in my head. She set me back years in my treatment, because I was right. She was wrong. She showed zero care, empathy or understanding. She demonstrated she wasn’t knowledgeable or keeping up with new research. She demonstrated old, outdated thinking.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Shelby Dee – Feb 20, 2025
×Post a ResponseAre you Dr. Dilley?
Dr. Dilley is truly an angel!
Dr. Dilley is truly the kindest and most attentive person I’ve ever met!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Nov 02, 2024
×Post a ResponseAre you Dr. Dilley?
Attentive, caring, profesional.
Health groups aside Dr Dilly has stood out in my familys care. She listens to you and helps guide you through your care as needed. She is also open to hearing your thoughts and will give you the tools you need to make sound choices.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 09, 2024
×Post a ResponseAre you Dr. Dilley?
Dr Dilley is absolutely the best! She listens to my issues and concerns and together we come up with treatment options that are best for me. She recognizes that every patient has individual needs and always treats me with respect. It’s obvious that Dr Dilley cares deeply about her patients. I’m truly blessed to be under her care!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara – Apr 23, 2024
×Post a ResponseAre you Dr. Dilley?
I saw Dr. Dilley for the first time and I liked her. She’s professional and knowledgeable and she listened to all of the health concerns I had. I plan on keeping her as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen – Apr 23, 2024
×Post a ResponseAre you Dr. Dilley?
Unexplained wait times
Dr Dilley is a great listener, she includes you in decisions, has a very respectful yet friendly professional manner.Office staff are pleasant but I've found inefficient follow through with requests and prescriptions and over an hour wait times when waiting room was empty and with no explanation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Apr 12, 2024
×Post a ResponseAre you Dr. Dilley?
One of the great ones
Great Doctor! Very thorough and knowledgeable - recommends only new drugs or procedures that work. Respectful of your time, health goals, and opinions. The only negative thing I can say about her practice is that she left Stuart Medical Group – so she is no longer my primary provider.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Mann – Jul 23, 2023
×Post a ResponseAre you Dr. Dilley?
Stephen
Dr. Dilley is the best doctor I ever had. Very caring, professional, knowledgeable, and respectful. She has great mannerism and I hope I never have to change doctors. Dr.Dilley has been my doctor for several years and I am very grateful for that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 02, 2023
×Post a ResponseAre you Dr. Dilley?
True care!
Dr Dilley takes her time with every patient. She thinks outside the norm. No patient is the same!!! I look forward to our visits. Just moved to Caremax to expand what her practice will offer.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2023
×Post a ResponseAre you Dr. Dilley?
Intelligent and thorough!
Dr. Dilley listens to her patients! She takes time and is very thorough, answering any and all questions.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MPB – Apr 02, 2023
×Post a ResponseAre you Dr. Dilley?
Pam Murray
Dr Dilley is excellent , attentive, thorough and experienced. Now that she is with Caremax and will have a new office We are exceptionally pleased. Madison her Ma is delighful. We could not be more pleased to continue our care with Dr Dilley
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2023
×Post a ResponseAre you Dr. Dilley?
Calls drop
Now that Dr. Dilley has transferred over to CareMax. The customer service is not the same. I can't anyone to answer the phone and 2 calls, I've been hung up on. Dr. Dilley is wonderful!!! I'm not feeling the office
What went well
No results
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Terrie T – Mar 29, 2023
×Post a ResponseAre you Dr. Dilley?
Great Doctor
Office staff and Dr. Dilley are professionals and have to deal day in and day out with the general public. Be patient because they have to deal with different cases.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
PROVIDENCIA ALVAREZ – Feb 22, 2023
×Post a ResponseAre you Dr. Dilley?
Horrible!
Difficult to schedule an appointment with and you have to follow up with her and her staff multiple times to make sure they do their job.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jan 27, 2023
×Post a ResponseAre you Dr. Dilley?
Dr. Frances Dilley is an amazing Doctor, would not go anywhere else. BEST in Brevard!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 02, 2021
×Post a ResponseAre you Dr. Dilley?
The building was empty for my screening, aside from the Dr. and her assistant. It had an eerie uncomfortable silence. Dr. Dilley was wearing a dress/heels, and appeared to be preoccupied. I went back, Dr. Dilley is also an acupuncturist. Face down on the table with my shirt off in the freezing medical screening room, very uncomfortable. Muscles don't loosen up in those temps. They didn't have a face cushion so they rolled up a towel, which was hard as a rock. Costs were absurdly excessive.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
asus3000 in Melbourne, AZ – Jun 06, 2018
×Post a ResponseAre you Dr. Dilley?
Wonderful doctor. She is very caring and takes the time to listen to you. She and her staff are always friendly and efficient. They have gone to bat for me with insurance numerous times to make sure I get exactly what I need for the best treatment and care. Hands down best doctor and staff I've ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
James in Melbourne, FL – Feb 10, 2017
×Post a ResponseAre you Dr. Dilley?

Leave a review

How was your experience with Dr. Dilley?

About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Synergy Family Medicine

Synergy Family Medicine2955 Pineda Plaza Way Ste 105 Melbourne, FL 32940
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Steward Medical Group Inc8055 Spyglass Hill Rd Ste 102 Melbourne, FL 32940
2

Practice

Rockledge Regional Medical Center110 Longwood Ave Rockledge, FL 32955
3

Affiliated Hospitals

  • Viera Hospital

    8745 N Wickham Rd
    Melbourne, FL 32940
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • Rockledge Regional Medical Center

    110 Longwood Ave
    Rockledge, FL 32955
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality