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Dr. Florence Shum, DO

Dr. Florence Shum, DO

Neurology*
15+ years of experience

Dr. Florence Shum, DO is a neurologist in Brooklyn, NY and has over 15 years of experience in the medical field. Dr. Shum has extensive experience in Headache. She graduated from New York Institute of Technology College of Osteopathic Medicine in 2005. She is affiliated with medical facilities such as NYU Langone Hospitals and Lenox Hill Hospital. She is accepting new patients.

4.6 Star Rating
Based on 46 reviews 4.6 Star Rating (46 reviews)

Practice

8321 20th Ave Brooklyn, NY 11214

Dr. Shum is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Shum's Reviews

Likelihood to recommend Dr. Shum

4.6

46 ratings, 35 with a written review
5 Star
85%
85%
4 Star
7%
7%
3 Star
2%
2%
2 Star
0%
0%
1 Star
7%
7%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 06, 2023
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Apr 15, 2023
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What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric – Nov 17, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Maria Santos – Sep 15, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Linda Kiernan – Jun 08, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Apr 25, 2022
×Post a ResponseAre you Dr. Florence Shum, DO?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Apr 09, 2022
×Post a ResponseAre you Dr. Florence Shum, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Suzanne Burns – Mar 30, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leanora Adams – Mar 05, 2022
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Eileen keegan – Feb 11, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 27, 2022
×Post a ResponseAre you Dr. Florence Shum, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlie M. – Jan 13, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Lillian Rizzo – Jan 08, 2022
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Tina Maniscalco – Jan 06, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adria – Dec 09, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Howard Tuckher – Aug 24, 2020
We're happy to hear that you were satisfied with...Read More
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anonymous A. – Feb 01, 2019
×Post a ResponseAre you Dr. Florence Shum, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anonymous – Feb 01, 2019
×Post a ResponseAre you Dr. Florence Shum, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aaron R. – Feb 01, 2019
×Post a ResponseAre you Dr. Florence Shum, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. A. – Jan 31, 2019
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Leave a review

How was your experience with Dr. Shum?

About Me

care philosophy

Dr. Florence ?Shum has the impressive distinction of being a triple-board certified neurologist. Specifically, she has certifications in Neurology and Psychiatry by the American Board of Psychiatry and Neurology (ABPN) and in Clinical Neurophysiology,...read more

biography

Dr. Florence Shum is a neurologist who has been caring for patients of the local community for more than a decade. For the last ten years she has treated patients with various neurological issues primarily on Staten Island and Brooklyn, New York....read more
  • Neurology

  • Clinical Neurophysiology

  • Electroencephalography (EEG)

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Suny Downstate Medical Center/health Science Center

    Fellowship Hospital, 2010
  • Suny Downstate Medical Center/health Science Center

    Residency Hospital, 2009
  • Staten Island University Hospital - North Campus (siuh), New York City, New York

    Internship Hospital, 2006
  • New York Institute Of Technology College Of Osteopathic Medicine

    Medical School, 2005
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Clinical Neurophysiology
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Cantonese

  • Mandarin

Dr. Shum is a Healthgrades Choice provider in Neurology

    Read our methodology

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    Locations

    Practice

    NY Neurocare Medical Services PLLC8321 20th Ave Brooklyn, NY 11214
    1
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
      • Sat: 9:00am - 4:00pm
      • Sun: closed
    • Directions

    Practice

    Healthcare Associates In Medicine PC1099 Targee St Staten Island, NY 10304
    2
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Practice

    Office2535 Arthur Kill Rd Staten Island, NY 10309
    3

    Affiliated Hospitals

    • Hospital for Special Surgery

      535 E 70th St
      New York, NY 10021
      Recipient of 24
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      89%
      Patients would recommend the hospital to friends and family

      24% higher than the national average

      View all patient feedback
    • NYU Langone Hospitals

      550 1st Ave
      New York, NY 10016
      Recipient of 62
      hospital awards

      America’s 100 Best Hospitals for Stroke Care Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • New York-Presbyterian Hospital

      525 E 68th St
      New York, NY 10065
      Recipient of 28
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality