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Dr. Erin Kalua, MD

Dr. Erin Kalua, MD

Family Medicine*

Dr. Erin Kalua, MD is a family medicine physician in Hilo, HI. She is affiliated with medical facilities Hilo Medical Center and Ka'U Hospital. She is not accepting new patients.

3.3 Star Rating
Based on 7 reviews 3.3 Star Rating (7 reviews)

Practice

409 Kilauea Ave Hilo, HI 96720

At a Glance

  • Areas of Expertise
    Dr. Kalua specializes in the areas of Family Practice & Geriatric Medicine. See board certifications
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Kalua's Reviews

Likelihood to recommend Dr. Kalua

3.3
7 ratings, 1 with written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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Why is the wait so long to get my medication
My mom has been waiting for her maintenance medical that she’s been taking for a few years already. When my mom called to see if it was ready, mind. You she’s been waiting for atleast 3-4 days already… and associate by the name of Jessie inform my mom that she has to wait another week.!! This is the same doctor that oversees my dad and never had any follow when my dad came out of the hospital 4 times before he died in May of this year. My mom just wanted her medication so and take it like she suppose to. Mind you my mom is 68 years of age. Then this associate Jessie yells at my mom then hangs up the phone. Why is this doctors office associates so disrespectful?? My mom just wants her medicine??!!! My mom tried calling back and there’s no answer. Will something be done???!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Oct 11, 2024
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About Me

biography

Dr. Erin Kalua, MD is a family medicine physician in Hilo, HI. She is affiliated with medical facilities Hilo Medical Center and Ka'U Hospital. She is not accepting new patients.
  • Family Medicine

  • Geriatric Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
Geriatric Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

The Family Medicine Center409 Kilauea Ave Hilo, HI 96720
1

Practice

Office615 Ponahawai St Ste 101 Hilo, HI 96720
2

Affiliated Hospitals

  • Hilo Medical Center

    1190 Waianuenue Ave
    Hilo, HI 96720
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Ka'U Hospital

    1 Kamani St
    Pahala, HI 96777
Learn more about how Healthgrades measures Hospital Quality