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Dr. Erica Perez, DO

Dr. Erica Perez, DO

Family Medicine*

Dr. Erica Perez, DO is a family medicine physician in Red Lion, PA. She is affiliated with medical facilities WellSpan York Hospital and UPMC Memorial. She is accepting telehealth appointments.

2.3 Star Rating
Based on 6 reviews 2.3 Star Rating (6 reviews)

Practice

3141 Cape Horn Rd Red Lion, PA 17356
Telehealth available

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Dr. Perez's Reviews

Likelihood to recommend Dr. Perez

2.3
6 ratings, 5 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Engaging and helpful
Telehealth
Dr. Perez reviewed my symptoms, asked follow up questions, and listened to my concerns.
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Long wait times
Helpful
Dec 09, 2024
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Worst doctor Ive ever seen
Telehealth
No compassion, cold and curt. Hung up on our telehealth visit before I even got a chance to say anything else. I don’t understand if you don’t have bedside manner why go into this profession. How disappointing.
What went well
No results
What could be improved
No results
Helpful
Jan 22, 2024
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Pointless
Telehealth
Absolutely pointless. She was assigned for a teledoc appointment. I had a sinus infection and asked for a round of antibiotics (told me I hadn't been sick long enough to get antibiotics). She prescribed a steroid (side effects far worse than a sinus infection), a nasal spray that the pharmacy had to special order, and cough medicine (I didn't even have a cough). Needless to say the entire appointment was a waste of time as I never filled either prescription and am now left to self-treat. Based on other reviews seems this was par for the course.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jen – Sep 13, 2023
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Worst doctor- ask for someone else
Telehealth consult, she was dismissive rude and hung up the phone on me. So unprofessional. I mentioned I had two kids at home that had tested positive for strep and I have the same symptoms and was confident I had strep and needed and antibiotic. She proceeded to be sassy and say “we don’t give prescriptions just because people tell us to!”. She didn’t even consider the facts or listen to my symptoms and I asked her if she was even going to ask me what my symptoms were before making a decision on whether she would prescribe an antibiotic. She told me to go to an urgent care if I was so sure. So after she hung up on me, I did. Went and got a positive strep test. She shouldn’t ever get to care for patients with her attitude and unprofessional demeanor.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 15, 2023
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I wouldn't even give her one star, but in order to leave a review, I have to. Never in my life have I ever felt so disrespected by a doctor. So quick to get a patient out of the office. Didnt listen to or care for any of our concerns. I can't believe I just wasted an hour of my time with her. My daughter never misses school & cries if I ask her to stay home, so I knew something was wrong when she woke up this morning but Ms. Perez (she shouldn't be a doctor) could care less. Definitely switching
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Beth in Newport township, PA – Jan 09, 2019
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About Me

biography

Dr. Erica Perez, DO is a family medicine physician in Red Lion, PA. She is affiliated with medical facilities WellSpan York Hospital and UPMC Memorial. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Memorial Family Medicine at Windsor Commons3141 Cape Horn Rd Red Lion, PA 17356
1
Office6910 E Chauncey Ln Phoenix, AZ 85054
2
Harcart Health Holdings LLC6500 Baltimore National Pike Catonsville, MD 21228
3

Affiliated Hospitals

  • UPMC Memorial

    1701 Innovation Dr
    York, PA 17408

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • WellSpan York Hospital

    1001 S George St
    York, PA 17403
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality