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Dr. Elizabeth Tu, DO

Dr. Elizabeth Tu, DO

Family Medicine*

Dr. Elizabeth Tu, DO is a family medicine physician in Melissa, TX. She is affiliated with medical facilities Baylor Scott & White Medical Center-McKinney and Medical City McKinney. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 41 reviews 4.9 Star Rating (41 reviews)

Questcare Medical Clinics

3591 McKinney St Ste 100 Melissa, TX 75454
Telehealth available

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Patient Favorite Award

Dr. Tu is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Tu's Reviews

Likelihood to recommend Dr. Tu

4.9
41 ratings, 38 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
2%
2%

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So happy I found her!!
I am so happy and relieved to have found a PCP that I can trust. If anyone knows, having to change physicians can be very stressful. Trying to find someone who actually listens to you and will take the time to address your needs and concerns can be difficult. Dr. Tu was so compassionate and thorough during my visit. She was like a breath of fresh air. Once my appointment started with her she asked me how I was doing and if there were any issues I am concerned about. She included me in decision-making regarding prescriptions she was leaning towards prescribing. She explained to me the side effects of each new medication and asked 'are you ok with those'. I really appreciated that. My visit felt like I had known her forever. I highly recommend her. 5 stars plus
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Shatoria L. Smith – Mar 02, 2025
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True health CARE
Dr Tu and her team are fantastic! Dr Tu spends the extra time to truly understand your needs. Her communication during and after the visit are exceptional. HIGHLY recommend Dr Tu and her team!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 12, 2023
It's so great to see this high star rating. Thank... Read More
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Followup 3 month Visit
As always, DR. TU shows the professionalism of a dedicated Doctor. She takes the time to ask me questions as to my well being. The best doctor I have ever had. While I was having a health crisis, she took the time to call us in Tennessee, before we had seen her for the first time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2023
Hi there, thank you for taking the time to leave... Read More
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Good
Was satisfied
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 09, 2023
Hello, thanks for taking the time to leave us... Read More
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Responsive
Was able to get a same day appt with Dr Tu which was great. She diagnosed my hand injury and was able to get me same day x-rays. Usually it takes days to get an appt with your PCP, but I always can get either a same day appt in the office or by video call. She doesnt pack her schedule and make you wait, she values your time and promply sees you at time of appt.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Greg in Melissa – Jan 06, 2023
Dr. Tu's Reply –
We sincerely thank you for the positive review!
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Best doctor I have ever had!
Dr Tu goes above and beyond to explain things to patients as well as taking the time to answer questions without making you feel rushed. I have never had a doctor as willing to share info and engage conversation to make sure all my questions were answered. I never leav the office still wondering about anything!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Julie N – Nov 19, 2022
Thank you for leaving us these kind comments.... Read More
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She listens, doesn’t rush. And is observant with the symptoms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sep 16, 2022
Dr. Tu's Reply –
Hello, thank you for the great review!
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Dr. Tu is very thorough and very present in her time with me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C J Washington – Aug 31, 2022
Dr. Tu's Reply –
Thank you for sharing this review!
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Care
Dr Tu she is best , she took the time to listen to the patient, she treated me like she knew me before she’s care et comprehensive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betty N – Aug 25, 2022
Dr. Tu's Reply –
Thank you for leaving us these kind comments.
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Caring & Comprehensive
I never felt rushed in my visit, like the doctor just wanted to get to their next appointment. Dr. Tu really took the time to listen to me and my concerns about my chronic health issues and put together a game plan for me. The whole staff made me feel very comfortable, and I left the appointment feeling seen, heard, and hopeful. I haven’t always had the best of luck finding a good doctor that I felt like I could trust, and I’m happy to have found my new PCP since moving to Anna.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Megan R. – Aug 17, 2022
Hello, this positive review means a lot to us.... Read More
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Great Doctor
Dr. Tu is amazing! She is kind, caring and listens to your concerns. I really like.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JM – Aug 12, 2022
Jm, we are so happy to read such a great review... Read More
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She is awful!
I have had chronic health challenges for over 10 years, and I normally see Dr. Dodge, but I had to see Dr. Tu because he wasn't available. Dr. Tu lacks compassion or empathy. She will hear your words, but she will not listen to the patient, chronically sick patients who have multiple medications and comorbidities should not try to see her, she was judgmental because I see a pain management doctor and psychiatry. I asked for medication to help with rigors/chills at night and she told me that a long-acting benzodiazepine might help, but then said she wanted to send me to a neurologist. I asked why she couldn't prescribe the medication she was recommending, and she said she "didn't feel comfortable," and even argued about sending a referral for me to see a palliative care doctor which was my primary reason for going. She prescribed the wrong dose of contraceptive to my daughter 1 month ago, gave her a menopause relief dose and had to call 5x and go to the office to get it corrected
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sarah L. – Jul 19, 2022
We would like the opportunity to address your... Read More
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Wonderful Doctor
Was seen on time and she actually listened to me and offered meaningful suggestions. Didn’t rush me or make me feel silly for asking a million questions. First time I’ve seen a doctor and felt completely comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 02, 2022
It is very thoughtful of you to leave us such... Read More
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Very thorough Doctor
Her appointments are ON time so there is no waiting. She is very professional and courteous and explains everything to you. She listens to you and offers other options.
What went well
No results
What could be improved
No results
Helpful
Bob S – Jun 24, 2022
Thank you for leaving us these kind comments. Our... Read More
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Excellent Doctor!!
Great doctor! I am so thankful we found her. She listens to you. She thinks outsidevthe box. Very caring and knowledgeable. She treats people with respect.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Excellent Doctor – Jun 22, 2022
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Very attentive and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ladonna Peterson – Jun 21, 2022
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Caring Doctor!
Doctor Elizabeth Tu listens carefully to my concerns and discusses the issues with me. She talks to me with eye contact and doesn’t have her head in a computer like other doctors I’ve been to. I feel she cares about me as a patient and provides solid medical care for whatever my problems have been.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 09, 2022
Hello, thanks for taking the time to leave us... Read More
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I’ve been with DrTu like 3 months & she has not disappointed me. She is very easy to work with….!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rudy – May 19, 2022
Dr. Tu's Reply –
Thank you for your kind words!
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Dr Tu is very knowledgeable and kind. I was very pleased with the care i received and recommend her with highest regards.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 18, 2022
Dr. Tu's Reply –
We sincerely thank you for the positive review!
×Post a ResponseAre you Dr. Tu?
She is a great doctor gets right to the root of your problem very nice she is going to be my Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John Saddler – May 05, 2022
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About Me

care philosophy

I like managing the ``bread-and-butter`` of medicine such as high blood pressure, diabetes, and chronic lung diseases. I am an advocate of having open dialogue with my patients: explaining the physiology, discussing treatment options,...read more

biography

Dr. Elizabeth Tu was born in Dallas, Texas and is a graduate of Baylor University where she majored in Speech Communication. She obtained her medical degree at Rocky Vista University in Parker, Colorado and she completed her Family Medicine residency at Texas Tech in Amarillo, Texas.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Tu is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Questcare Medical Clinics

    Questcare Medical Clinic at Melissa3591 McKinney St Ste 100 Melissa, TX 75454
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions
    Questcare Medical Clinic at McKinney5291 W University Dr McKinney, TX 75071
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • Baylor Scott & White Medical Center-McKinney

      5252 W University Dr
      McKinney, TX 75071
      Recipient of 7
      hospital awards

      America's 100 Best Hospitals Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Medical City McKinney

      4500 Medical Center Dr
      McKinney, TX 75069
      Recipient of 24
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality