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Dr. Elias Shaheen, MD

Dr. Elias Shaheen, MD

Family Medicine*
15+ years of experience

Dr. Elias Shaheen, MD is a family medicine physician in Naples, FL and has over 15 years of experience in the medical field. He graduated from Ross University School of Medicine in 2008. He is affiliated with medical facilities such as Lee Memorial Hospital and Naples Community Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 41 reviews 4.7 Star Rating (41 reviews)

Practice

1217 Piper Blvd Ste 101 Naples, FL 34110
Telehealth available

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13005 Collier Blvd

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Today: 8:00am-8:00pmCLOSED
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Patient Favorite Award

Dr. Shaheen is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Shaheen's Reviews

Likelihood to recommend Dr. Shaheen

4.7
41 ratings, 28 with a written review
5 star
90%
90%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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Dissatisfied Patient
M.D. not available to dr. richichi patients who retired so no doctor, only nurses
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
neglected patient – Nov 02, 2023
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Definitely
“Dr. Elias Shaheen has helped me when no other doctor could. I consulted numerous doctors (even different literate practices) before finding him. He has an unusual gift for knowing which labs to run to uncover unknown complicating factors. He knows that everyone is different, with different infections and genetics and that each patient requires their own tailored treatment plan. I had previously visited doctors who used a set protocol on me that did not work and often made me feel worse. He understood my condition and the proper approach in ways no one else could “
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 17, 2023
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Dr. Shaheen
Without a doubt, the most caring doctor I've ever interacted with. He's personable, genuine, and someone who actually listens to his patients. He doesn't assume anything and will opt to run whatever test necessary to get to the bottom of an issue. He was my doctor in Illinois for over 15 years and I was thrilled to learn he relocated to FL. He has cared for every member of my family.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Julie C – Feb 20, 2023
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Super doctor as well as incredibly caring.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2022
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Best Doctor anywhere
Dr. Shaheen is a very caring doctor, he makes me feel like I am his only patient, takes time with the patient and explains well. I recommend him highly.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JUDI BAUTISTA – Dec 12, 2022
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cannot get in touch with Dr. Shaheen
Ever since Richichi Family Health was sold to Well-Med, we have been unable to get in touch with Dr. Shaheen . The phone just rings and an automated reply tells you to wait, but nobody answers the phone. We love Richichi Health and especially Dr. Shaheen, but have no idea what's going on.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
4 others found this helpful
Helpful
Oct 07, 2022
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Dr. Shaheen is the best primary care physician in Naples,Fl. I recently had a very serious health condition and he was there for me every step of the way. I would not have gotten thru this terrible health crisis without him. If your looking for a compassionate, caring, thorough physician I highly recommend you schedule an appointment with Dr. Shaheen. He is one in a million. A truly excellent physician..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Vicki H – Nov 01, 2021
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He is the most thorough, kind, & understanding Dr. I’ve ever had in My 67 years of life/I used to live in another state/moved to Naples, FL in 2008-tried 3 other Drs until I found Dr Shaheen & He was a GOD send/What else can I say but that He treats His patients like family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Carol Anderson – Apr 04, 2021
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Dr Shaheen is the most caring doctor I have ever seen and this is the sixth state I have lived in.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Sep 18, 2020
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Dr Shaheen is one in a million. My husband and I followed him from physicians-we told him we would drive hours to be his patients... That’s how much we love this doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Nancy and Denny M – Mar 17, 2020
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Doctor Shaheen is by far the BEST family medicine (primary) doctor my family and I have ever had. We love Dr. Shaheen’s patience, professionalism, his ability to really listen to you, and his mannerism. He never rushes you and treats each patient as if you are his only patient... with care and respect. We love Dr. Shaheen so much that we followed him to his new practice location. BEST FAMILY MEDICINE DOCTOR EVER ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Colin & Sheron Isaacs – Jan 03, 2020
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Doctor Shaheen is the one of the best doctor I have ever had. I love that he never rushes you no matter how swamped his day is. He always makes me feel as if he really cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
6 others found this helpful
Helpful
Theresa – Oct 24, 2019
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He is compassionate and caring as well as being spot on when it comes to diagnosis. I hope he is in Naples forever. I recommend him every chance I get.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
6 others found this helpful
Helpful
Kathryn A. Westgor – Oct 21, 2019
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Dr. Shaheen is excellent! I feel very confident in his diagnosis! He listens intently and is is very clear in his instructions for care. Since he is changing offices, I cannot evaluate the new office staff.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Frances Caudill in Naples, FL – Oct 18, 2019
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I respect Dr Shaheen I see a man who shows an enormous amount of consideration towards his patients and I respect his opinion He makes me feel like he hears what I have to say He is the right Dr for me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
DAVE B – Sep 29, 2019
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Kind, caring, takes time to understand your problem, overall fantastic.
What went well
No results
What could be improved
No results
Helpful
Mar 30, 2019
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Booked an appointment in October of 2018 for end of January 2019; it was cancelled via voicemail in November 2018. When I called back, on Nov 26th, to re-schedule, I learned that the Physician decided, after Oct 2018, that he would not accept new patients. He was accepting new patients at the time I made the appointment. One star, only because Physician is not accepting new patients; even though I scheduled in early October for 2019.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 27, 2018
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Dr. Shaheen is professional, caring, knowledgeble and we are so lucky to have someone like him as our doctor. He listens and he is what all the doctors should be; caring and a great human being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maria Baum in Naples, FL – Oct 25, 2018
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Dr. Shaheen is fantastic! He is very caring and really listens. He never makes you feel rushed and always makes you feel comfortable. He frequently works late and/or skips lunch just so he can spend more time with his patients. He is easy to talk to, friendly and very smart. I live 45 minutes away but gladly drive the distance just so I can be seen by dr. Shaheen. You will have a hard time finding a more knowledgeable or helpful doctor anywhere.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Zuzana G. in FORT MYERS, FL – Aug 22, 2018
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Dr. Shaheen is a perfect example of what all doctors should follow. He is attentive and caring and leaves no stone unturned. He also does something no other doctor does and that is, you can leave a message for him if you have any questions and he promptly returns your message. He is amazing and I am thrilled that he was recommended to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Aug 09, 2018
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About Me

Watch Dr. Shaheen's Video

care philosophy

Preventive care is the best type of medicine.  We offer personalized service and accept medicare and most insurance plans.  We also have discounted self pay rates.

biography

I love my job.  Getting to know my patients on a personal level helps me understand their health better.  I learn from my patients everday!  You know your body better than anyone else.  I am here to help guide and coordinate...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Adventist Hinsdale Hospital

    Residency Hospital, 2012
  • Hinsdale Family Prac

    Internship Hospital, 2010
  • Ross University School Of Medicine

    Medical School, 2008
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

  • Spanish

Patient Favorite Award

Dr. Shaheen is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Richichi Family Health1217 Piper Blvd Ste 101 Naples, FL 34110
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 5:00pm
      • Tue: 8:30am - 5:00pm
      • Wed: 8:30am - 5:00pm
      • Thu: 8:30am - 5:00pm
      • Fri: 8:30am - 5:00pm
    • Directions

    Practice

    Office15455 Collier Blvd Unit 201 Naples, FL 34119
    2

    Affiliated Hospitals

    • Lee Memorial Hospital

      2776 Cleveland Ave
      Fort Myers, FL 33901
      Recipient of 27
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Naples Community Hospital

      350 7th St N
      Naples, FL 34102
      Recipient of 73
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    • Physicians Regional Medical Center Pine Ridge

      6101 Pine Ridge Rd
      Naples, FL 34119
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality