Dr. Edward Gripon, MD

Courteous and knowledgeable!

I had a very unpleasant experience at this office. For starts I was 15 minutes late to my first appointment because I could not locate the office I attempted to leave voicemails (because there is never a live rep to speak with). My call were not returned. Upon arrival I was told I'd have to reschedule. That's fine but I was not given an appointment card with details of the rescheduled appointment. I left an additional two voicemails to verify my rescheduled appointment time and received no calls back. When I arrived I was informed that I was 30 minutes late and I would have to again reschedule. I expressed my frustrations and was met by the office manager who was VERY disrespectful! Not only were her comments unappropriated her tone was very demeaning and shocking to say that this supposed to be a place to help people. In addition the office failed to verify my correct contact information they had someone else's phone number under my profile. I was not even receiving text massages or

Extremely disorganized and inconsiderate staff- DO NOT recommend. If you need prescriptions in a timely manner, at the same time every month due to federal regulations on narcotics, this is not the doctors office for you. I had problems every single month having to call multiple times a month to have them send the written request to the pharmacy and would then blame the pharmacy for the mix up. The same applies to appointment reschedules. If you need to reschedule or schedule an appointment they do not call back in a timely manner and then will expect the cancellation fee (not calling prior to appointment) to be paid, for their mistake. The front office staff is absolutely rude and sarcastic which is NOT what you want in a therapist office. Overall bad experience.

Dr Gripon rarely sees anyone, his NP made a major mistake when writing a prescription, I left many messages but she called and told me off very unprofessionally... before I could explain. I asked to talk the Doctor, so she had him drop me as a patient. I can not recommend anyone put their mental health in her hands. Staff (his wife) said he would call me, but he did not. I actually thought of her as a friend. ??

Dr. Gripon listens well and does not over prescribe. He clearly identified where my struggle is, where problems are coming from and explain where the problem lies in my body. I was started with a lower dose but it increased as time has gone on. I feel great under his care. Also, with meetings over the phone, it saves time and money with virtual meetings but it is just like being in the office. Dr. Gripon is a Honest, Sincere and Relatable man.

My care provider in the office is very good at making sure everything is fine with me before she sends me out the door at the end of the visit.

Ridiculous wait times. Incorrect documentation of diagnoses. Failure to efficiently send paperwork to another treatment provider that they referred me to. The list goes on. You’re better off finding a provider in Houston.

I lost my son that’s why I needed to be seen at Dr. Gripons office, you never have to wait long and I always feel better after meeting with them.

His office staff was the rudest I've ever dealt with on the phone earlier. He may be good but I'll never go there because a rude office staff is a deal breaker. The woman, in her LACK od professionalism, hung up on me for asking a question. If I could give them no stars, I certainly would!!!

Dr. Gripon is EXCELLENT! The staff at this particular office are HORRIBLE when it has anything to do with phones, fax or prescriptions. Don't even bother trying to call them or leaving a message. You have to go in person if you want ANYTHING done. They don't return phone calls either. If it weren't for Dr. Gripon, I'd NEVER go back to this office again. We LOVE Dr. Gripon!!!!!

He has helped me through a few rough years now including being given raped and almost beaten to death. I recommend him to anyone.