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Dr. Edward Chen, MD

Dr. Edward Chen, MD

Family Medicine*

Dr. Edward Chen, MD is a family medicine physician in Saint Louis, MO. He is affiliated with Mercy Hospital St. Louis. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 20 reviews 4 Star Rating (20 reviews)

Practice

10700 Manchester Rd Ste D Saint Louis, MO 63122
Telehealth available

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.0
20 ratings, 7 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
5%
5%
2 star
15%
15%
1 star
10%
10%

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Dr. Chen doesn't seem to be very present
It's more than 1 visit. I started seeing him as my primary physician 18 months ago and have been trying to switch to another. (once you start working with him, they don't want to switch you to another doctor in the same office). I think he's probably a nice enough person, but he doesn't pay attention. I feel like he either has too many other things on his mind, or he's just arrogant and doesn't think he needs to listen. It's like trying to talk to a brick wall. Thankfully, I've been able to get some help from the nurse practitioner in the office, and I've turned to my chiropractor to answer medical questions. I'm sure he means well, but if you're someone who wants to make informed decisions about your health, I don't recommend Dr. Chen. If you want a doctor to do what he thinks is best and you don't want to talk about it, then he might be a good fit for you.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sam – Feb 26, 2022
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I obtained an appointment for a physical from Dr Chen. I noted my reason for an appointment when I made the appointment and in the online questionnaire they sent prior to my visit. When I appeared for my appointment I was told by the receptionist that Dr. Chen does not perform physicals. Really?? Why does his information online say that he offers preventive care? I am dumbfounded and I am never going back to see him. What a total waste of my time. I will find another physician.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Jul 17, 2020
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I was a new client he rushed me threw my appointment Everything I told him went in one ear out the other. He was no help even with basic needs. Will never go back or recommend him to anyone
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Ringer in St Louis, MO – Aug 02, 2016
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I was so nervous for my test to come back, There was no blood in my stool. Big relief. Thank you Dr. Chen for caring about my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Yolanda Williams in Imperial, MO – Jul 28, 2016
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Great from beginning to the end. The experience from going to get new client paperwork from the staff which was GREAT to the nurse that took my vitals and my family history was GREAT to seeing Dr. Chen who was awesome and seemed to care about my health and wellbeing!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Rob. C in Saint Louis, MO – Jun 03, 2016
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Very knowledgeable, but had a hard time brainstorming alternatives when typical treatments were not effective.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
Saint Louis, MO – Apr 11, 2016
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Awesome doctor! Very knowledgeable! Great bedside manner! Would definitely recommend! Mercy billing dept needs help! Too many hands handling accounts, nobody knows what's going on, & when I asked for billing records, billing office said they'd mail them, but they were never seen! I had to call Dr. Chen's office manager, Cheri, for help! Cheri is wonderful! Feel very comfortable! Only complaint is with Mercy billing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Kimberly Dailey in St Louis MO – Jan 14, 2016
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About Me

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biography

Dr. Edward Chen, MD is a family medicine physician in Saint Louis, MO. He is affiliated with Mercy Hospital St. Louis. He is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Louis University / Main Campus

    Medical School
  • Saint Johns Mercy Medical Center

    Residency Hospital, 2009
  • University Health System

    Internship Hospital, 2006
American Board of Medical Specialties®
American Board of Preventive Medicine®
Clinical Pathology
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mercy Clinic East Communitites10700 Manchester Rd Ste D Saint Louis, MO 63122
1

Practice

Clayton Dermatology LLC816 S Kirkwood Rd Ste 210 Saint Louis, MO 63122
2

Affiliated Hospitals

  • Mercy Hospital St. Louis

    615 S New Ballas Rd
    Saint Louis, MO 63141
    Recipient of 21
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality