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Dr. Don Arnold, MD

Dr. Don Arnold, MD

Urology*
15+ years of experience

Dr. Don Arnold, MD is a urologist in Herrin, IL and has over 15 years of experience in the medical field. Dr. Arnold has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He graduated from University of Illinois College of Medicine in 2005. He is affiliated with medical facilities such as OSF Saint Francis Medical Center and Memorial Hospital of Carbondale. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 17 reviews 3.5 Star Rating (17 reviews)

Practice

220 S Park Ave Fl 2 Herrin, IL 62948
Telehealth available

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Dr. Arnold is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Arnold specializes in the area of Urology. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Arnold's Reviews

Likelihood to recommend Dr. Arnold

3.5
17 ratings, 11 with a written review
5 star
53%
53%
4 star
6%
6%
3 star
6%
6%
2 star
6%
6%
1 star
29%
29%

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Great Doctor
Dr.Arnold took care of me when I ended up in the er. He was very good at explaining what was going to happen and what my next steps would be. Great care from Dr Arnold.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 24, 2024
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Caring and considerate
Dr Arnold took time to talk to me and my partner James about prostate cancer if it was cancer and that it don't just end your life it's very slow growing and many options to treat and have quality of life thanks James marcum and Mike busby
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James marcum – Jun 10, 2024
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Incompetent. Can't check a med list but can tell his NP to write a script for a catheter to a 30 year old man. Joke doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
JustWantedToPee – Oct 09, 2023
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Great Physician and Surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Michael Allen – Jul 24, 2020
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I trusted this doctor despite my gut as he was referred to me by another SIH doc and regret the decision immensely. I’m old, not dumb, but unfortunately vulnerable in my age. I was convinced to have an invasive procedure that 3 separate doctors have confirmed I did not need. I have approached Don Arnold MD about this and he somehow no longer has the capacity to “fit me in his schedule”. I’m embarrassed, upset, shocked and depressed. Considering talking to my attorney... but truly at a loss either way.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Leigh Roger – Dec 16, 2019
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Truly an unprofessional. This guy seemed to know nothing about any and everything. I am so disappointed with his tardiness, lack of respect overall, negligence and “care”. It pains to me know that many of his clients are people who really are in a state of specialty care and guidance. He’s, obviously, a doctor for the money as he has ZERO compassion, respect nor care for his patients. I should’ve taken his other online patient complaints more seriously.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Unhappy Patient – Dec 12, 2019
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Dr Arnold is a great Dr but the unfortunate part is the infrastructure of his practice you are unable to speak with anyone on the telephone menu there are multiple choices but you will end up with an answering machine with a small percentage that your message will be heard. When I finally did get a call back days afterwards when I mentioned the problem she told me that was the way it was. Makes me wonder if this is the level of professionalism SIH wants to be known for
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Robert Beal – Sep 12, 2019
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Dr. Don C Arnold is the best doctor I’ve had to date. He’s the only doctor I look forward to seeing. He’s been so thoughtful, patient, considerate, thorough and insightful. It’s really hard to build a connection that matters these days and I’m truly grateful to have him as my doctor. He’s always been on time, he’s never disappointed me during our visits and I’m doing exponentially better with him as my doc. Thank you!
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
May 21, 2019
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Very disappointed with his lack if communication in regards to my mother's procedure and continued issues. He never called or came by the hospital to discuss the procedure (which had to done twice for some reason) or her recovery and removal of nephrostomy tube. Unacceptable in my book when we have repeatedly asked the hospital staff to update us. I gave consent for the procedure but no one will give me or my mother an update.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Sep 07, 2017
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There are very few Dr that will take the time needed with patients! I fully trust Dr Arnold and appreciate his willingness to go the extra mile! However, if you leave messages on their voicemail, you may, but probably not, receive a callback. Front staff is great but the "back" staff could take a lesson from Dr Arnold on how to interact with patients. :(
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
John in Herrin – May 15, 2017
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I appreciated their accommodating the problem I had. Everyone went out of their way to help me. Dr Arnold was very knowledgeable, understanding, and he explained things so that I could understand the procedure I needed and how it would be done. I trust him with my care. Thanks, Doc and Staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
13 others found this helpful
Helpful
Violet in West Frankfort, IL – Mar 31, 2016
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Leave a review

How was your experience with Dr. Arnold?

About Me

biography

Dr. Don Arnold, MD is a urologist in Herrin, IL and has over 15 years of experience in the medical field. Dr. Arnold has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He graduated from University of Illinois College...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School, 2005
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Arnold is a Healthgrades Choice provider in Urology

    Read our methodology

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    Locations

    Practice

    SIH Urology Herrin220 S Park Ave Fl 2 Herrin, IL 62948
    1

    Practice

    Herrin Hospital Laboratory201 S 14th St Herrin, IL 62948
    2

    Practice

    SIH Saint Joseph Memorial Hospital2 S Hospital Dr Murphysboro, IL 62966
    3

    Practice

    Memorial Hospital of Carbondale405 W Jackson St Carbondale, IL 62901
    4

    Affiliated Hospitals

    • SIH St. Joseph Memorial Hospital

      2 S Hospital Dr
      Murphysboro, IL 62966

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      2% higher than the national average

      83%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Memorial Hospital of Carbondale

      405 W Jackson St
      Carbondale, IL 62901
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • Herrin Hospital

      201 S 14th St
      Herrin, IL 62948
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      1% lower than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality