Dr. Dilcia Hernandez Santana, MD

I went in to see Dr Hernandez last Wednesday for a womens related infection at Cano health.She performed the culture for the infection and also asked if I wanted a Pap smear which I agreed upon. Today I went in for my results and she told me the result from one of the cultures was no infection. When she told me that I told her how surprised I was because I have the same symptoms and that it doesn’t feel right. She did tell me that my papsmear was abnormal and that those symptoms were related to the abnormal Pap and not the vaginitis culture. I asked the lady at the front test for a copy of my Pap smear so I can show my gyno. In the paperwork she handed me the paper said that the vaginitis culture was never performed by labcorp and they never received it. Dr Hernandez lied in my face about my culture having no infection when she knew it was never performed! I only found out that the test wasn’t done because the receptionist gave me my results by paper. I feel violated as I trusted her

The facility is good for patients without health insurance, but if you can shop around, I would go somewhere else. The facility looks run down, the bedside manner of the doctor was not good. The appointment felt rushed, she didn't go through the assessment throughout, just asked me what I needed right away then did a short assessment. I didn't feel comfortable, and will be looking for another primary care provider.