Dr. Diala El-Maouche, MD

She is not responsive at all and cancelled appointments day of. When she does respond via the portal, she ignores questions and provides snide remarks. She never followed up about my abnormal bloodwork and sent meds to an online pharmacy instead of asking for a local pharmacy, making me wait another week to get treatment. Terrible doctor - can't even provide base-line healthcare.

I was switched to Dr. El-Maouche when my old provider left for a different opportunity. She has a cold office demeanor, but that would be fine if not for other issues. As a Type 1 Diabetic, the most important part of being a continuous care provider is responding to messages about prescription refills and pre authorizations needed for many medications. It took me 3 weeks to get a prescription refilled. And this happens every time I need help from her. If you’re a type 1 diabetic, find a different provider. I have seen many others in my 15 years as a T1 and she is the worst.

Did not answer my questions about my symptoms in a very thorough or helpful manner. I was simply trying to understand her basis for refusing me any kind of bloodwork or treatment in spite of having recent lab results that came up abnormal from my primary care physician. The overall interaction was hasty and dismissive, even though she was the one who was an hour late to the appointment. She was contrite for being so, but then became impatient to wrap up our conversation and told me she had other patients to get to. I also did not care for her apparent apathy when I explained just how negatively my symptoms were affecting my quality of life and mental health. I was forced to wait over 9 months for that appointment due to Covid and due to the negligence of the call center staff at GW, and now the only thing I'm left with is more questions, a sick body and no recourse.