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Dr. Dhanu Kapoor, MD

Dr. Dhanu Kapoor, MD

Family Medicine*

Dr. Dhanu Kapoor, MD is a family medicine physician in San Jose, CA. She is affiliated with Adventist Health Reedley. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 42 reviews 3.2 Star Rating (42 reviews)

Practice

2040 Forest Ave Ste 5 San Jose, CA 95128
Telehealth available

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Dr. Kapoor's Reviews

Likelihood to recommend Dr. Kapoor

3.2
42 ratings, 15 with a written review
5 star
48%
48%
4 star
10%
10%
3 star
2%
2%
2 star
0%
0%
1 star
40%
40%

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poor service.
Telehealth
I called today, and the receptionist was quite rude, hanging up the phone before I could finish speaking. When I called again, the same thing happened. Upon trying to call back, no one answered. This is extremely disappointing and reflects very poor service.
What went well
No results
What could be improved
  • I didn't feel respected
Helpful
nadia – Mar 19, 2025
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not a good experience
1st ever call to this doctor-Walgreen's pharmacy online said to contact the doc for a refill.In response was told to call the insurance. They directed me to make the second call which was to ask for a prescription for 3 pills instead of 2 because the prescription was written wrong (by whom, I don't know). Mom ran out early as a result. 2nd call was to politely make this request. Following up a couple days later after not seeing anything different on the Walgreen's site, I wait for the doctor and she immediately starts yelling at me to stop calling, call the pharmacy first. You keep calling. I tried to tell her this was only my third call and it was necessary and she kept yelling and hung up on me. My 8 year old heard this all in the back seat because we were on speaker. I call back when I am calm to share that I felt disrespected and her receptionist lectured on calling and telling me not to anymore and that they didn't even know who I was. Hung up on me.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Daughter of an elderly patient. – Jul 19, 2024
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Dhanu KAPOOR is a terrible physician.
KAPOOR is arrogant and pompous. She gave us bad medical advice and charged over $500 for office visit. Worst doctor I’ve ever had.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
May 04, 2023
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Rude
Horrible. Very rude. Does not listen.
What went well
No results
What could be improved
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Mar 08, 2023
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Very knowledgeable
She is best at her hob. She has been treating me for past 6 months and i am pretty impressed with the treatment she offered me. She is far knowledgeable than doctors i have visited before. Would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ramandeep – Sep 01, 2022
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Worst and Rude doctor
She was really rude in person and also did not have any check up properly.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Logan Tyson – Jun 28, 2022
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Professional, experienced and reliable.
Dr Kapoor’s been my primary physician for over 10 years. I’ve found her to be professional, knowledgeable, and very conscientious. She is very straight-forward and honest which might be off-putting to some, but I’d prefer getting all the information. Her staff is professional and her message service available 24/7. Adhered to Covid requirements. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2022
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Excellent Doctor
Explain well, friendly and confident. Excellent doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 01, 2022
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She is extremely intelligent and beyond thorough. Will tell you like it is and no sugar coating. Thankful to have her as my primary
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pat Bruno – Jun 10, 2021
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I saw Dr. Kapoor for a routine check up and from the moment I walked in I was made to feel very welcome, not only by her staff but by her as well. I would recomender to all my friends and family.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 26, 2019
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I saw Dr. Kapoor for the first time and she was amazing, listened to my concers and helped find a solution.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
San Jose, CA – Nov 30, 2018
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Thank you Dr. Kapoor, always has the right answers and solutions for me no matter what the problem may be. The staff is also very friendly and always schedules me at my convenience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patty in Santa Clara, CA – May 14, 2018
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Dr. Kapoor & Staff are very friendly and helpful. I am always able to get an appointment right away for my family and I when needed instead of going to an urgent care or er.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 17, 2018
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I would like thank Dr Kapoor for a quick and timely appointment for my wife's severe backpain. The medication she prescribed provided quite a bit of relief. I am deducting two stars since the doctor's office staff can be more diligent about calling in prescriptions to the pharmacy. Our appointment finished at ~11:30am but pharmacy said there was nothing for us at 5pm !! Multiple calls to the doctors office phone at 5pm went to the answering machine even though office is said to be open till 6p
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Portland, OR – May 03, 2017
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One of many concerning trends in Healthcare is the reduction of general practitioners. Another is that the fee-for-service model rewards volume over quality and time. With Dr. Kapoor, you not only get a caring, well rounded professional, but also someone who cares. Dr. Kapoor takes time to ask the questions to put you, the patient, first. Her staff has been super nice and professional. I never have a problem getting an appointment. I am glad I found Dr. Kapoor and her team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Mike P. in San Jose, CA – Jul 26, 2016
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About Me

biography

Dr.Kapoor is a dedicated doctor who serves her patients at her own family practice, serving the Bay Area.

Santa Clara Medical Group is a family practice providing our patients with the highest quality medical care in a friendly and...
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  • Family Medicine

  • Internal Medicine

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford Medical Center|uc Davis Medical Center|ucsf

    Residency Hospital
  • Stanford University School Of Medicine

    Internship Hospital
  • Jawaharlal Institude Of Post-graduate Medicine Reasearch Karnatak

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

  • Kannada

  • Punjabi

  • Spanish

  • Tamil

  • Telugu

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Locations

Practice

Santa Clara Medical Group Inc.2040 Forest Ave Ste 5 San Jose, CA 95128
1

Practice

O'Connor Hospital2105 Forest Ave San Jose, CA 95128
2

Practice

Office2110 Forest Ave Ste E San Jose, CA 95128
3