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Dr. David Mortensen, MD

Dr. David Mortensen, MD

General Surgery*

Dr. David Mortensen, MD is a general surgeon in Council Bluffs, IA. He is affiliated with CHI Health Mercy Council Bluffs. He is not accepting new patients.

4.2 Star Rating
Based on 15 reviews 4.2 Star Rating (15 reviews)

CHI Health Clinic General Surgery (Mercy Council Bluffs)

800 Mercy Dr Ste 220 Council Bluffs, IA 51503

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Hospital Highlight

Dr. Mortensen is affiliated with CHI Health Mercy Council Bluffs Council Bluffs, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Mortensen's Reviews

Likelihood to recommend Dr. Mortensen

4.2
15 ratings, 9 with a written review
5 star
73%
73%
4 star
7%
7%
3 star
0%
0%
2 star
7%
7%
1 star
13%
13%

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Everything was great with Dr. Mortensen, very thorough and friendly.
What went well
No results
What could be improved
No results
Helpful
Sep 14, 2024
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It was one of the only times I felt genuinely heard as a patient by a doctor, with what I've been going through for years. And I'm appreciative of getting answers to my problems.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 24, 2024
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Great service and communication.
What went well
No results
What could be improved
No results
Helpful
Nov 30, 2023
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I had to have an emergency surgery for Appendicitis. Dr. Mortensen's team was very quick and accurate getting me ready. I had never had a surgery before and even though this was Laparoscopic, I was still nervous. He came in and told me what would happen and I was done in 40 minutes. Walked out of the hospital an hour later and have had 0 pain. It has been 5 days since my surgery and I feel like a million bucks. Waiting for my post op appointment. Should anything there change my mind about this review I will be back. I doubt the likelihood of that though.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Justin – Nov 27, 2019
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Operated on me for a bowel obstruction. Infected me with VRE, spent a month in ICU with VRE, pneumonia, AFIB, collapsed lung followed by two months in inpatient rehab. My system was so weakened that I could not walk or even reposition in bed.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Magnolia, IA – Sep 10, 2018
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Dr. Mortensen took the time to talk to me and listen instead of rushing through my appointment, and even called me personally with my test results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Aretha in Council Bluffs, IA – Apr 06, 2017
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Mother had gall bladder surgery December 15th. Ended up being in extremely critical condition due to his negligence. I wouldn't send my dog to this horrible person
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Lori Thomas in Glenwood ia – Jan 24, 2017
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Found Dr. Mortensen and his staff responsive to questions often returning calls same day and within a 1/2 hour.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gallbladder Removal in Council Bluffs, IA – Jun 10, 2016
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Dr.Mortensen is a great doctor. He has done several Surgery's on me and is very polite, explains everything well and performs excellent surgery's, I highly recommend him!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rhonda in Malvern, Iowa – Mar 23, 2016
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About Me

care philosophy

Health care is changing, and CHI Health promises to change it for the better. In fact, we started embracing new ways to keep you well more than 10 years ago. It's called value-based care, built on the belief that prescribing a healthier lifestyle...read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Southern California College Of Optometry

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

CHI Health Clinic General Surgery (Mercy Council Bluffs)

CHI Health Clinic General Surgery (Mercy Council Bluffs)800 Mercy Dr Ste 220 Council Bluffs, IA 51503
1

Affiliated Hospitals

  • CHI Health Mercy Council Bluffs

    800 Mercy Dr
    Council Bluffs, IA 51503
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality