Dr. David Chen, MD

**completely agree with all the other negative reviews about his rude staff*** Dear Doctor Chen. You're office manager is playing games with your patients and will not allow us to speak with you so that we can pay you. Your office manager left me on hold for over 30 minutes each time I called so that I could pay you for services. When I told her that I had been on hold for over 30 minutes and eventually gave up, she yelled at me and told me that I must not be accustomed to how doctors offices work. Your office has made it impossible to pay you. Your office only allows for bills to be paid by card if we call you and provide our card numbers over the phone. I wouldn't mind that if your office answered the phone or could confirm my account and verify the total I owe. But they can provide nothing and want us to give them our card numbers and trust that they magically apply it to the correct account somehow. I suggest you talk to your office manager about who has been asking to talk to you for the last 2 weeks.

Perhaps Dr. Chen isn't aware of the steady decline in the quality of service at his practice. Perhaps he's too busy opening new urgentcare locations. For the past couple of years I have been thinking of changing doctors because of his lack of interest in the poor service his patients receive. I hope he takes notice and makes some constructive improvements soon.

It was good at all. He doesn’t do anything when you ask for help.