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Dr. Crystal Zilo, MD

Dr. Crystal Zilo, MD

Obstetrics & Gynecology*

Dr. Crystal Zilo, MD is an obstetrician gynecologist in Grand Rapids, MI. She is affiliated with Trinity Health Grand Rapids Hospital. She is accepting new patients.

4.6 Star Rating
Based on 11 reviews 4.6 Star Rating (11 reviews)

Practice

245 Cherry St SE Ste 306 Grand Rapids, MI 49503
(616) 685-8750

Dr. Zilo is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Zilo's Reviews

Likelihood to recommend Dr. Zilo

4.6
11 ratings, 5 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

Your trust is our top concern.

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Dr. Zilo was very kind and compassionate helping me through a difficult biopsy procedure. This was my first visit to her and I definitely will return for my annual wellness checks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christine H – Aug 15, 2021
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Dr. Zilo not only provided me prenatal care but also delivered my son. She was absolutely amazing throughout the entire experience. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jenna – Nov 19, 2019
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I was referred to Dr. Zilo for a gynecological concern and she was excellent in listening, evaluating, diagnosing, and then performing surgery for my condition. Top notch care from her and her support staff. Dr. Zilo showed concern, kindness, understanding, thoroughness, and great competency in my care from beginning to end of the surgery & recovery time. I never felt rushed or unheard. Thank you, Dr. Zilo!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dawn LaVigne – Oct 14, 2019
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I have been a patient in this office for 30 years. From the after-hours call center to dealing with Dr. Zilo herself was the worst experience of my life. This practice has deteriorated since, Dr.'s Murphy, Burns, Hartmann and Hickner have retired or moved on. The after hours nurses have and Dr. Zilo lied about my bleeding stopping and our phone conversations. I ended up receiving a two-unit blood transfusion. I would not recommend this practice even for a hang nail.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
DISSATISFIED – Apr 03, 2017
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She is the most competent and wonderful OB and surgeon I've ever come across. I was truly blessed to have her deliver my daughter. She certainly kept me alive during a complicated delivery. I wouldn't go to anyone else for gynecological or obstetric care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Ellen in Grand Rapids, MI – Dec 22, 2015
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Know Before You Go

About Me

biography

Dr. Crystal Zilo, MD is an obstetrician gynecologist in Grand Rapids, MI. She is affiliated with Trinity Health Grand Rapids Hospital. She is accepting new patients.

  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wright State University / Main Campus

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Zilo is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Online Care for Women's Health (Sponsored)

    Locations

    Practice

    Trinity Health Medical Group-Obgyn-Cherry245 Cherry St SE Ste 306 Grand Rapids, MI 49503
    1

    Practice

    Mercy Health Life Counseling-Byron Center2373 64th St SW Byron Center, MI 49315
    2

    Affiliated Hospitals

    • Trinity Health Grand Rapids Hospital

      200 Jefferson Ave SE
      Grand Rapids, MI 49503
      Recipient of 5
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Patient Safety Excellence Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality