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Colin McKay

Colin McKay

Podiatric Surgery*
5+ years of experience

Colin McKay is a podiatric surgery specialist in Richland, WA and has over 5 years of experience in the medical field. He graduated from Western University of Health Sciences in 2017. He is affiliated with Kadlec Regional Medical Center. He is accepting new patients.

4.2 Star Rating
Based on 5 reviews 4.2 Star Rating (5 reviews)

Practice

915 Goethals Dr Richland, WA 99352

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At a Glance

  • Explains Conditions Well
    Patients said this provider explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this provider's hospital. See hospitals
  • Trustworthy
    Patients said this provider is trustworthy. See reviews
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Colin McKay's Reviews

Likelihood to recommend Colin McKay

4.2
5 ratings, 5 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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Rude staff
I was told when I arrived for my appointment that I needed a referral, though my insurance tells me I don’t. The supervisor told me I was told that at the time I made the appointment which was not true. A bold faced lie.Then she told me that when they called to remind me of the appointment if I had called back, they would’ve told me I needed a referral. But they didn’t say anything on the message that I needed a referral only that I needed to call back if I had questions. When I spoke to the supervisor, instead of admitting that this was their mistake she was very rude. I did whisper to someone sitting in the office is this a reflection of the doctors attitude and he nodded yes. I left without seeing the doctor and based on his staff, I’m glad I left. There are so many ways that could’ve been handled politely.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Very rude and poorly organized office staff. – Mar 17, 2025
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Dr McKay is great
He’s professional and has a gentle bedside manner. I highly recommend him for Your Podiatry needs
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 26, 2024
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Excellent Care
Dr. McKay is on time, very professional an excellent doctor, he listens to you and fully explains things to you in an easily understood manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas D. Brown – Jun 20, 2023
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Dr. McKay treated my Plantar Fasciitis and really listened to my symptoms and needs. He also looked over my son's walk and gate as he has low muscle tone and I had ongoing concerns. He was thorough and I could tell he really cared and knew what he was talking about. I'm recommending him to everyone.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katrina – Feb 26, 2021
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Dr. McKay did a fantastic job with my plantar fasciitis. He really listens and cares and gave me a cream along with some exercises. He also looked over some of my child's leg issues to ensure he was walking properly. I'd recommend him to anyone, and love that he even speaks Spanish.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katrina Jorgensen – Feb 17, 2021
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How was your experience with Colin McKay?

About Me

care philosophy

Colin McKay believes in the value of treating the whole patient. He is here to serve and heal others with empathy and he chose podiatry to help accomplish that. He is grateful to be part of TCCH in Tri-Cities, because it is an organization...read more

biography

He grew up in Arizona, got an accounting degree at BYU Idaho, but decided to go after his passion of medicine and went to medical school in California at Western University of Health Sciences. He was blessed to do my residency at Ochsner Medical...read more
  • Podiatric Surgery

  • Podiatric Foot & Ankle Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Western University Of Health Sciences

    Medical School, 2017
  • Byu Idaho

    Undergraduate School, 2011
  • English

  • Spanish

Locations

Practice

Laboratory Corporation of America915 Goethals Dr Richland, WA 99352
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Tri-Cities Community Health829 Goethals Dr Richland, WA 99352
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality