Dr. Christopher Richard, DO
Family Medicine*
Dr. Christopher Richard, DO is a family medicine physician in West Point, MS. He is affiliated with North Mississippi Medical Center-West Point. He is accepting new patients and telehealth appointments.
3.8 Star Rating
Based on 11 reviews 3.8 Star Rating (11 reviews)
Practice
755 Emergency Dr West Point, MS 39773Telehealth available
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Hospital Satisfaction
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Dr. Richard's Reviews
Likelihood to recommend Dr. Richard
3.8
11 ratings, 10 with a written review
| 5 star | 64% | 64% |
| 4 star | 9% | 9% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 27% | 27% |
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Horrible service. We arrived at 5:30 with no patients in the waiting room and they would not see my child. I explained the other clinics were closed but they didn’t care. Horrible service. This type of experience is a direct reflection of the leadership and doctors that run the clinic. If you aren’t in the profession to serve then get out. Get new staff that are customer-friendly and kind. If you want to close early then fine, change the hours of operation.
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
1 other person found this helpful
Helpful
Nov 15, 2021
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We went to see Dr.Richard at his last appt time of 5:15pm on a Monday, after my husband had been in the hospital all weekend for a possible heart attack. We left the hospital very confused, so many different opinions, and many questions left answered. Dr Richard took the time (1 hour and 25 minutes) to answer every question and go over ever detail. As a wife, I felt like he calmed my worries , addressed our main concerns, and gave us a plan for the future treatment. We never felt rushed, he drew diagrams and talked to us, so it was in “normal human” terms. We came home and finally slept. We’ve always had great experiences with Dr Richard, but this one was above and beyond. We are forever greatful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Chelsea Haas – Aug 12, 2020
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I have had great experiences as one of Dr. Richard’s patients. I have always been seen quickly, he listens closely, he is knowledgeable and his staff is also very friendly. I highly recommend Dr. Richard if you are new to the area and looking for a PCP or if you need a new one.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
WILLIAM HUGGINS – Mar 23, 2020
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Twice canceled appointments when I was suffering from a pinched nerve and wouldn't adjust his schedule to fit me in for fifteen minutes.
What went well
No results
What could be improved
- Staff wasn't friendly
2 others found this helpful
Helpful
Diana Magnus – Feb 12, 2020
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Very attentive and listens. Takes everything in as a whole and has been spot on.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 05, 2020
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Great doctor, one of the best I have ever been to. Could not be more pleased, trust Dr. Richard 100%, he is a great listen and has been such a great help to me and my husband to!
What went well
No results
What could be improved
No results
Helpful
Claire Fariss – Nov 23, 2019
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your site lost my "stars" while I was submitting?? he is great dr, very attentive and caring
What went well
- Office environment
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
Helpful
JEFF FARISS – Nov 19, 2019
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Dr Richard was very nice. Understanding. And knowledgeable. Very pleased with my Pcp choice
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
David Harrison in Mandeville, LA – Apr 18, 2019
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He was very attentive and thorough. He went the extra mile to expedite a specialist appt that would have taken me months to get.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jackie in Covington, LA – Apr 10, 2019
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Was very disappointed in Dr. Richard . Was recommended by STPH thought he would at least look at the area I was having a problem with that was extremely painful. Sat in front of computer instead and says if it gets worse come back. Wasn't caring ar all
What went well
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 10, 2019
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Leave a review
How was your experience with Dr. Richard?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Richard to family and friends is 3.8181818 out of 5
About Me
biography
Dr Christopher Richard is a family medicine physician from Mississippi. He earned a Bachelor of Science degree in biology/medical sciences from Mississippi College and a doctor of osteopathic medicine degree from William Carey University...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
American Board of Medical Specialties®
American Board of Family Medicine®
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Family Practice
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Locations
Practice
West Point Medical Clinic and Urgent Care755 Emergency Dr West Point, MS 39773
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
88%Patients said that doctors always listened to them and explained things well6% higher than the national average
85%Patients said that nurses always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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