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Dr. Christopher Regala, MD

Dr. Christopher Regala, MD

Ear, Nose, and Throat*

Dr. Christopher Regala, MD is a head & neck surgery otolaryngologist in Aiea, HI. He is affiliated with medical facilities Pali Momi Medical Center and The Queens Medical Center. He is accepting new patients and telehealth appointments.

1.9 Star Rating
Based on 17 reviews 1.9 Star Rating (17 reviews)

Practice

98-1079 Moanalua Rd Ste 660 Aiea, HI 96701
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Regala specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Regala's Reviews

Likelihood to recommend Dr. Regala

1.9
17 ratings, 10 with a written review
5 star
24%
24%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
76%
76%

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DO NOT RECOMMEND
In all my years of seeing healthcare professionals, this was by far the worst experience I have ever had. As others have mentioned, Dr. Ragala is not professional. The whole appointment I felt like he was rushing and annoyed by my questions. I am a new patient and he spent all of 5 minutes establishing me. My partner is a healthcare practitioner and accompanied me to the appointment. He too was astounded by Dr. Ragala's apparent disinterest in his patients. It was impossible to get Dr. Ragala to answer any questions, listen, or explain anything. I will not be returning and will be seeking a second opinion elsewhere. The visit honestly felt like a complete waste of time. The one positive thing I can say is that his staff is friendly and helpful. How his practice remains afloat, however, is a mystery to me.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Feb 25, 2022
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Went to the office and found out it had been closed over a year ago. Sign on directory still says they’re in the building but not true. Turns out they moved but didn’t care to notify anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Office closed – Jun 11, 2021
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Staff are rude most especially the lady over the phone! Don’t even bother to call them because nobody seems to care on answering your call but when you do finally get through is the worst because they will show you no professionalism and are very VERY UNAPPROACHABLE!
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Apr 06, 2019
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Was referred to my PCP to see Dr. Regala due to minor hearing loss @ Pali Momi. First off, the receptionist was pretty rude & dumb. The procedure was pretty fast (5 minutes at the most), he prescribed me ear drops & was out of there. Fast forward 2 months later when I get my bill. This Doctor charges a consultation fee! (2 seconds of examining each ear) which, cost me an additional charge. Don't bother calling the office for an explanation- you won't get through! This guy & his staff SUCK
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Sep 20, 2018
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I’m surprised by some of the negative reviews. I’ve been seeing Dr. Regala for about 7 - 8 years and it’s always been such a good experience. He’s professional, he listens, and most importantly his treatment for my chronic ear issues has been outstanding. I love that gives me little tricks to prevent pain and he also encourages questions. I recommend without hesitation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Liz Rago in Kahuku, HI – Feb 17, 2018
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It was hard to get him to answer questions or explain anything.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Aiea, HI – Oct 17, 2017
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My child seen the above doctor two years ago. Requested documents to be sent to my child primary care and no one is calling me back or have yet to send over the my child records. 2 years ago! The worse. They said they do one thing but do not do it or follow up.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Honolulu, HI – Apr 21, 2017
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Dr. Regalia took the time to sit and listen to my issue with my throat. He was kind patient and caring. After many years of coaching, being a teacher, and singing he found a nodule on my larynx. I liked his conservative prognosis and treatment. Hopefully this will heal quickly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Larry in Ewa Beach, HI – Jan 06, 2017
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Horrible service. Not for kids. Most important is he does not have equipment for pediatric service and tries to use the oversized adult medical tools for infants. Terrible. Would not recommend to anyone. Waited over an hour past appointment time. He does not really care. Diagnosis is not personable. All symptoms are free handed and no advanced diagnosis system is used. Better results most likely using web md. Would rather go to a veterinarian
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Never again in Mililani, HI – Nov 30, 2016
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My experience was good. Dr. Regala diagnosed the issue, explained it to me and then gave me prescription.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Kailua, HI – Mar 08, 2016
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About Me

biography

Dr. Christopher Regala, MD is a head & neck surgery otolaryngologist in Aiea, HI. He is affiliated with medical facilities Pali Momi Medical Center and The Queens Medical Center. He is accepting new patients and telehealth appointments.
  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Charles Drew University

    Residency Hospital, 2005
  • Boston University Medical Center

    Fellowship Hospital, 2000
  • Stanford Hospitals And Clinics

    Internship Hospital, 1998
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Hugo Higa MD LLC98-1079 Moanalua Rd Ste 660 Aiea, HI 96701
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:00pm
    • Tue: 8:30am - 4:00pm
    • Wed: 8:30am - 1:00pm
    • Thu: 8:30am - 4:00pm
    • Fri: 8:30am - 4:00pm
  • Directions

Practice

Hugh N. Hazenfield M.D. F.A.C.S.302 California Ave Ste 216 Wahiawa, HI 96786
2
University Women's Health at Pali Momi Medical Ctr98-1005 Moanalua Rd Spc 3010 Aiea, HI 96701
3

Affiliated Hospitals

  • Pali Momi Medical Center

    98-1079 Moanalua Rd
    Aiea, HI 96701
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • The Queens Medical Center

    1301 Punchbowl St
    Honolulu, HI 96813
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality