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Dr. Christopher Chen, MD

Dr. Christopher Chen, MD

Hematology*

Dr. Christopher Chen, MD is a hematologist in Gilbert, AZ. He is affiliated with Mercy Gilbert Medical Center. He is not accepting new patients.

3.1 Star Rating
Based on 8 reviews 3.1 Star Rating (8 reviews)

Practice

3530 S Val Vista Dr Ste C204 Gilbert, AZ 85297
Telehealth available

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.1
8 ratings, 7 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
38%
38%

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Finally had to quit going to this office.
My experience has been most unpleasant and frustrating. The staff are very rude and incompetent and insensitive. I have had three shots there and have never once met Dr. Chen. Each time it was a major hassle setting it up having it canceled and arranging for blood work. I finally quit them.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
Helpful
Jun 12, 2023
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Dr. Chen treated me for three months for pancreatic cancer. I was miserable with nausea and diarrhea. He kept telling me to take more ondansetron with little effect. I switched to a Banner oncologist who immediately prescribed creon. My condition improved instantly. Dr. Chen failed me.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Diane Deyoe – Jul 27, 2021
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Absolutely terrible doctor. Rude, insensitive, has zero bedside manner. Told my mother she had stage for bile duct cancer, that had metastasized to her liver, and then said he did not have time to answer our questions because he had to go pick up his daughter from daycare by 6pm. So unbelievable!!! Stay far away from this terrible human being. Does not care about his patients or their families. Drops devastating news and then whines about his workload and how many other patients he still has to see that day. Also super negative about prognosis and treatment options. Provided no information or resources to help my mom and our family through this very challenging time. literally rushed out complaining about how little time he had left to see 3 other patients before he could leave to pick up his daughter. Disgusting behavior. Wonder how he would like being treated that way, if it was his own mom in that hospital bed.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Lanett L Wilmshurst – Jun 24, 2021
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My husband has been seeing Dr. Chen for three years and he has always been kind and answers any question we may have,he never rushes out the door.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 15, 2021
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Explains in detail the results of tests, procedures to be completed, potential options and is always caring
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2021
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We have found Dr. Chen to be caring, interested, and knowledgeable. He thoughtfully and thoroughly answers questions, and takes the time necessary to ensure we fully understand the situation and his recommendations. It's been a good experience.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 29, 2020
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Dr Chen was an attending physician for my husband at Northwest Hospital in Oro Valley. Although we were there primarily to treat his dehydration and acute kidney failure, Dr Chen insisted that the Pet Scan of my husband's cancer that he had that day had doomed him to a hopeless future. Dr Chen was extremely blunt, rude, and outspoken, even in the company of other specialists and the hospitalist. Very poor bedside manner. I will be reporting him to the medical board for his inappropriate attitude and comments. Based on Dr Chen's recommendations, my husband left the hospital under the care of hospice, and died 4 days later.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 01, 2019
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About Me

biography

Dr. Christopher Chen, MD is a hematologist in Gilbert, AZ. He is affiliated with Mercy Gilbert Medical Center. He is not accepting new patients.
  • Hematology

  • Medical Oncology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Hematology
Internal Medicine
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Office3530 S Val Vista Dr Ste C204 Gilbert, AZ 85297
1

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