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Dr. Christie Heikes, MD

Dr. Christie Heikes, MD

Orthopedic Surgery*
20+ years of experience

Dr. Christie Heikes, MD is an orthopedic surgeon in Edina, MN and has over 20 years of experience in the medical field. Dr. Heikes has extensive experience in Knee & Lower Limb Surgery. She graduated from University of Minnesota Medical School in 2002. She is affiliated with M Health Fairview Southdale Hospital. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 44 reviews 4.3 Star Rating (44 reviews)

Twin Cities Orthopedics Robbinsdale

4010 W 65th St Edina, MN 55435
Telehealth available

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Dr. Heikes' Reviews

Likelihood to recommend Dr. Heikes

4.3
44 ratings, 19 with a written review
5 star
80%
80%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
14%
14%

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Similar experience to other 1 star reviews.
Focus seemed to be on spending as little time as possible. Really disappointing. No time provided to ask questions or discuss options or discuss potential follow up.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Jan 21, 2025
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Very flip and dismissive; lacking empathy
Dr. Heikes appears to have very little empathy and entirely poor delivery skills around upsetting news. Did not explain well and was very condescending. She was not in the room for more than 7 minutes, and I left with so many questions unanswered. She walked out of the exam room holding her laptop and stood in the hallway (I don't think you can display more disinterested body language than that!), leaving me to ask questions with the door wide open and totally lacking privacy. I then stopped and left. What she wanted, obviously.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Appointment was rushed
4 others found this helpful
Helpful
Knee Patient – Aug 01, 2024
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Amazing results
Dr. Heikes is a highly skilled surgeon. She operated on my knee over 10 years ago. Before the surgery, I could hardly go up steps or walk without pain. After the surgery, I returned to competition (Powerlifting). I've had no pain, no setbacks and am now approaching a world record I set in my 20s. She listens, she explains everything in detail, she is professional, and extremely intelligent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dr. Peter Catina – Aug 22, 2023
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They were professional, complete and detailed information, great follow up care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Nelson – Oct 08, 2022
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Horrible patient experience with this doctor and her team. Dismissive, no introduction or any sort of patient-trust established. Patient was in excruciating pain when directing her aide to do a jarring (first big change in care with a massive injury) task while doctor rattled on prognosis, fully aware that the patient was not able to process information. Left as quickly as possible, as soon as “her job was done,” and did not care to fully answer questions or explain prognosis when asked, and said “aides can answer questions” and they couldn’t. Said they would ask doctor and get back to this patient. Never did. Called with follow up questions twice, an aide called me back once and said they couldn’t answer my questions. Disappointing, painful, and borderline negligent experience. Glad I found another surgeon.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Feb 18, 2022
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Dr. Heikes was awesome. She did a complete work up and spent time discussing treatment options. Knowledgeable and compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 25, 2021
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My opinion of Dr. Heikes has dropped. I chose her for her caring and compassion. I gave her a stellar review in 2019 but 3+ months post surgery, care dropped. Pain in my surgical knee is persistent. A virtual visit in April 2020 left me frustrated. I was told I was working too hard and not sitting around playing cards (I was 56 teaching cycle, yoga and weight lifting classes). I found coordination of care between PT and surgeon does not exist. In August 2021 an in person visit with Dr. Heikes took place. She stated her work was "beauteous". Acknowledgement of my discomfort was stated as my not working hard enough and getting older; making it harder to build muscle. Never once asked what I was doing or did a hands on assessment. It's true am older, but I'm actually stronger. Had an assessment with a different provider. His findings - laxity in the joint & scar tissue behind the knee. His recommendation - see original surgeon, PT, revision. UGH! PT will be done outside of TCO!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 24, 2021
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Dr. Heikes had energy, empathy, was interested in me and really keyed in on what was needed. Could have spent an hour with her. I really trust her. Her PA, Megan is incredible too. Highly recommend them.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sheri Beck – Aug 29, 2020
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I had a remarkable experience at Twin Cities Orthopedics getting wonderful treatment from all the staff. Specially, my visit with Dr Christie Heikes was most satisfying. She expertly examined and skillfully diagnosed my knee problems. She clearly explained to me the disease and laid out a treatment plan. Very professional , courteous and empathetic. Very impressed with her high degree of knowledge, experience and great credentials as a top notch orthopedic surgeon in the twin cities areas. Many Thanks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Khursheed Siddiqui – Jun 10, 2020
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My family has gone to Dr. Heikes for varying ailments. She has seen my daughter for knee and ankle issues, and has also helped me with ankle and shoulder. Every time we have met with her and her staff, they have been prompt, friendly and more than helpful. Dr. Heikes is able to explain in a way that anyone can understand the issues that my daughter and I were dealing with, and the plan she advises we follow to treat our injuries. My daughter has seen great results, and my own recovery has been great - although harder because I'm an ageing athlete! I would recommend Dr. Heikes to anyone looking for a thorough treatment - from diagnosis to "back to play".
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Matt Dahlien – May 22, 2020
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Had a video call on 4/7/2020 about right wrist pain & clicking. Dr. Heikes said it was De-Quervain's Tenosynovitis. After a few weeks of icing 2x/day and keeping hand/wrist in a brace, I had marginal improvement and relief. She gave me a shot in the wrist on 5/19 that began working in a few days. I'm 90% recovered. Thanks much Dr. Heikes!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R. Atkinson – May 22, 2020
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I’ve seen Dr. hikers about 10 times over the last three years. She has performed two surgeries. I have recommended her to a number of people and would do so again
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
TWA – May 22, 2020
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Awesome! Dr. Heikes is extremely efficient. She listened to my issues and helped me return ASAP to the tennis courts. Ive had successful office consults, procedures, and surgery from her. I will continue to seek her excellence. Thank you Doc!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 12, 2020
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I love Dr Christie Heikes! She’s performed 3 of my 7 knee surgeries. She’s a great Dr that listens to what you, the patient, has to say. I have and will continue to recommend Dr Heikes to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristen ‘Kacy’ Strenke – Feb 20, 2020
Hi Kristen, thank you for the kind review! We and... Read More
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I have known Dr. Christie Heikes for awhile now she is a great at what she does she listens and always try’s to help you feel better.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
She is a great Orthopedic – Aug 17, 2019
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I had a top-notch experience with Dr. Heikes and her team. I felt that my diagnosis was accurate after she listened to my complaints and issues. We discussed treatment options and came up with a good plan. I felt confident in her ability and expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 21, 2018
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Outstanding doctor and surgeon. I would highly recommend Dr. Heikes to anyone. Way to go, Dr. Heikes!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 15, 2018
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Dr. Heikes is awesome. She has a vibrant personality and she is a great surgeon. My knee has never felt better. I would definitely recommend Dr. Heikes to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Minneapolis, MN – Jun 14, 2017
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Over the past few years, my right knee was deteriorating from Osteo-Arthritis. Two years ago I began seeing Dr. Christie Heikes for knee injections. Her Physician Assistant, Katie, coached and comforted me through all of the injections. Dr, Heikes listened to me attentively, provided me with a total knee replacement when I was ready, visited me in the hospital more than once, honored all of my wishes, and restored full use of my knee! I will soon be using her for my other knee! ~Jeanie Fredlund
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Jeanie Fredlund in Lakeville, MN – Jun 05, 2016
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About Me

biography

Dr. Christie Heikes, MD, is a board-certified orthopedic surgeon and fellowship-trained in Sports Medicine. Her surgical interests focus on athletic injuries including knee arthroscopy, minimally invasive ACL reconstruction, revision...read more
  • Orthopedic Surgery

  • Orthopedic Sports Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Fellowship In Sports Medicine At Minnesota Sports Medicine

    Fellowship Hospital
  • University Of Mn Med School

    Residency Hospital
  • University Of Minnesota Medical School

    Medical School, 2002
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopaedic Sports Medicine
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Twin Cities Orthopedics Robbinsdale

Twin Cities Orthopedics Edina - Crosstown4010 W 65th St Edina, MN 55435
1
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions
Twin Cities Orthopedics Eagan - Viking Lakes2700 Vikings Cir Eagan, MN 55121
2
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

Twin Cities Orthopedics

Twin Cities Orthopedics Maple Grove9630 Grove Cir N Maple Grove, MN 55369
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Twin Cities Orthopedics

Twin Cities Orthopedics Maple Grove9630 Grove Cir N Maple Grove, MN 55369
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