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Dr. Christian Loetscher, DDS

Dr. Christian Loetscher, DDS

Oral & Maxillofacial Surgery*

Dr. Christian Loetscher, DDS is an oral & maxillofacial surgery specialist in Alpharetta, GA. He is accepting new patients.

3.4 Star Rating
Based on 19 reviews 3.4 Star Rating (19 reviews)

Practice

4205 N Point Pkwy Ste F Alpharetta, GA 30022

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At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Loetscher's Reviews

Likelihood to recommend Dr. Loetscher

3.4
19 ratings, 7 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
37%
37%

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Patient beware!
I would not recommend patronizing this business. Their billing and insurance claim procedures are very misleading. Leading up to the day of my procedure, I was never informed what the procedure would cost. On the day of, I provided my insurance information to the receptionist who told me, 'I was covered and to have a seat in the waiting room.' She would later deny having told me this, but if she did not say this to me, my next logical question would have been how much is this costing me today? Instead, they waited until after the procedure was done and I was recovering from anesthesia to hand my wife a bill for $7000.00 to extract one tooth and told her that it had to be paid in full today. They would then submit my claim to my insurance company and I was responsible for following up. To no surprise, my insurance barely covered 10% of the cost.I was very surprised by this bill and certainly not prepared to pay it that morning. My wife had to scramble to find the money from various so
What went well
No results
What could be improved
No results
Helpful
Dec 20, 2024
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Dr Loetscher was kind, knowledgeable, gave advice, created a plan and followed through in an efficient manner. His staff was very empathetic and professional. Good experience for my situation ie..several extractions and implants.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Martin F. – Mar 15, 2021
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Dr. Loetscher was a wonderful oral surgeon. His medical billing staff does not get the same reviews. They do not understand basic billing concepts. I have had to spend over 13 hours on the phone with insurance companies and their office to unravel the mess the biller made. Unfortunately, it delayed the refund of the 25% mandatory deposit I had to pay up front. The insurance company contacted their office 3 times just to get clarification of what teeth were extracted. AWFUL EXPERIENCE!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
7 others found this helpful
Helpful
Roswell, GA – Feb 14, 2019
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Dr. Loetscher and His staff, took me in immediately for my emergency, tooth extraction, I have MVP and allergic to a lot of meds. He and his staff eval my case. Here I was infected and in pain tooth #31. They only have the most experienced staff of RN, BSN, CDA, and Anesthesiologist and excellent oral surgeon, Dr. Loetscher. My extraction was painless, and my recovery went very well. I was nervous when I went in but before being put under I was at ease of everyone around me. So professional!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Diane Whitaker in Johns Creek, GA – Aug 08, 2018
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Extraordinarily wonderful and skilled Oral Surgeons. LOVE * LOVE Dr. Loetscher and his staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Maryleigh W. in Alpharetta, GA – May 22, 2018
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Awesome experience getting my wisdom teeth removed. The staff walked me through every step with kindness and patience. Lauren was great helping with my scheduling and finance questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Alpharetta, GA – Nov 10, 2017
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Dr. Loetscher is the only doctor I would trust for something as important as my teeth. His staff is wonderful and very detail orientated. They took time to follow up after my procedure and answer all my questions. At one point his office manager took extra time to talk with me to make sure I was comfortable with the entire process.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Alpharetta, GA – Feb 01, 2017
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About Me

biography

Dr. Christian Loetscher, DDS is an oral & maxillofacial surgery specialist in Alpharetta, GA. He is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Office4205 N Point Pkwy Ste F Alpharetta, GA 30022
1