Are you a healthcare professional?
Is this your profile?
background
background
Dr. Ching Chen, MD

Dr. Ching Chen, MD

Internal Medicine*
35+ years of experience

Dr. Ching Chen, MD is an internist in City of Industry, CA and has over 35 years of experience in the medical field. She graduated from Rush University in 1986. She is affiliated with medical facilities such as Scripps Mercy Hospital San Diego and Keck Hospital of USC. She is accepting new patients.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Practice

18575 Gale Ave Ste 215 City of Industry, CA 91748

At a Glance

  • Area of Expertise
    Dr. Chen specializes in the area of Internal Medicine. See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.5
8 ratings, 3 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
13%
13%
2 star
25%
25%
1 star
13%
13%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctor Chen seemed nice but was unprofessional as a healthcare professional. Explained things very quickly and not in great detail. Did not seem pleased when I asked for a summary. Scheduling seems to be fully book at least a month in advanced.
What went well
  • Office environment
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
3 others found this helpful
Helpful
May 22, 2018
×Post a ResponseAre you Dr. Chen?
Dr. Chen showed very little patience with explaining things in a way that inspired any level of confidence. It seemed she just wanted to make recommendations to specialists she knew and get us out of there as soon as she could. She promised to help us get expedited care but just passed the buck to her assistants who made us wait two days for no reason to get the order number to get an appointment for a specialist. She may be experienced but doesn't seem to have much bedside manner.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Hacienda Heights, CA – Jun 15, 2017
×Post a ResponseAre you Dr. Chen?
Dr Chen is friendly, thorough and patience. On my first visit, she spent more time to review my situation and give me suggestions. I think she deserves an excellent rating
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Richard Y in Hacienda Heights, CA – Jun 17, 2016
×Post a ResponseAre you Dr. Chen?

Leave a review

How was your experience with Dr. Chen?

About Me

biography

Dr. Ching Chen, MD is an internist in City of Industry, CA and has over 35 years of experience in the medical field. She graduated from Rush University in 1986. She is affiliated with medical facilities such as Scripps Mercy Hospital San Diego and Keck Hospital of USC. She is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rush University

    Medical School, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Office18575 Gale Ave Ste 215 City of Industry, CA 91748
1

Affiliated Hospitals

  • Keck Hospital of USC

    1500 San Pablo St
    Los Angeles, CA 90033
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients would recommend the hospital to friends and family

    16% higher than the national average

    View all patient feedback
  • Casa Colina Hospital

    255 E Bonita Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    83%
    Patients said their room and bathroom were always kept clean

    16% higher than the national average

    View all patient feedback
  • University of California Irvine Medical Center

    101 City Dr
    Orange, CA 92868
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients who gave a rating of 9 or 10

    9% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality