Dr. Charlotte Moore, DO
Family Medicine*
Dr. Charlotte Moore, DO is a family medicine physician in Newport News, VA. She is affiliated with medical facilities such as Sentara Careplex Hospital and Bon Secours Mary Immaculate Hospital. She is accepting new patients and telehealth appointments.
4.9 Star Rating
Based on 64 reviews 4.9 Star Rating (64 reviews)
Practice
1405 Kiln Creek Pkwy Ste K Newport News, VA 23602Telehealth available
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Dr. Moore is a patient favorite Family Medicine Physician
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Dr. Moore's Reviews
Likelihood to recommend Dr. Moore
4.9
64 ratings, 42 with a written review
| 5 star | 95% | 95% |
| 4 star | 2% | 2% |
| 3 star | 0% | 0% |
| 2 star | 2% | 2% |
| 1 star | 2% | 2% |
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Caring, personable, and thorough.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Ba – Jun 25, 2020
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Dr Charlotte Moore is one of the most caring, compassionate and thorough doctors I’ve ever met. She takes the time to really listen until your problems are clear to you both. She has even called me at home to follow up and to check on me. I would give her 10 stars if I could!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Susan Burnett – Jun 12, 2020
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Dr Moore has been my family’s physician for years. I always feel very comfortable and relaxed. The staff is all wonderful and very helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 06, 2020
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Dr. Moore is the best Family Doctor. She is very kind and takes time to listen to and understand her patients. It isn’t easy finding a Doctor the whole Family loves, but we did it!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Franziska Eberhardt – Jun 04, 2020
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Dr. Moore is wonderful person who cares deeply about here patients! I am more than pleased with her practice!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Vernon Green – Jun 04, 2020
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Dr. Moore is one of the most caring doctors has ever been my PCP. She always takes the time to listen to what I have to say about my health or health issues that concern me. I would highly recommend her
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 28, 2020
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Dr. Moore is a caring, professional, and heartfelt doctor. She puts the needs of her patients first and truly cares about you as a person not just as a patient
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Abbie – May 28, 2020
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Dr Moore and her staff (especially Sonya) are top notch. I have never had a doctor that actually listens to the problems you have and addresses them. She has been able to help me so much just by listening. I have been a patient of hers for 10 years and I will continue to see her as long as she is in practice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Angie T – May 28, 2020
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She is the nicest doctor anybody can have. She is warm, nice and gives me confidence in what she says. Perfect combination for a doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Sikvia – May 28, 2020
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Dr. Moore shows such genuine interest in my well-being. Her encouragement is effective, motivating me to maintain a healthy diet and exercise. Her suggestions regarding vitamins and supplements have weaned me away from migraine prescription.
I have nothing but good things to say about Dr. Moore and I would highly recommend her care to anyone looking for a warm, caring physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
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I feel fortunate to have a friendly, professionally competent doctor. Dr. Moore is thorough and forthright in examining my conditions, responsive to questions and gives me understandable explanations.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
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The best combination of warm, kind, and professional all in one.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
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This Dr is not only caring and compassionate. She listens to what's is going on and chooses the best medical/medicine available. She is truly the best Dr I have had ever had. So blessed to have her as my Primary care Dr. I always feel like she utilizes her available tools and comes up with the best plan to get and keep me well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
Post a ResponseAre you Dr. Moore?
She is so amazing and loving. She takes time to talk to you and explain everything. She gives awesome hugs, but had to do a non-contact hug with covid-19.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
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Dr. Moore is a very caring, passionate and knowledgeable doctor. I have confidence in her abilities to make me a healthier person.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
P. Smith – May 21, 2020
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1st Telemedicine appointment went very well !
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
May 21, 2020
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Treats everyone like Family!! Truly cares and very professional!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Fravel Combs – May 14, 2020
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Dr. Moore, and her staff are excellent in what they do for their patients. They are all very caring, and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra Booker – May 07, 2020
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My visit was wonderful as always not only is she a good doctor but she is a good friend.She is my srink also.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Teresa Reed – Apr 30, 2020
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Took me 60 years to find the perfect doctor. She is empathetic kind and is extremely supportive and knowledgeable. I pray that she will never retire. God bless and keep her safe.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Joseph p jernigan – Apr 30, 2020
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Leave a review
How was your experience with Dr. Moore?Overall Patient Satisfaction
64responses
Likelihood of recommending Dr. Moore to family and friends is 4.875 out of 5
About Me
biography
Charlotte Moore, DO received her undergraduate degree from Christopher Newport University in Newport News, Virginia. She earned her Doctor of Osteopathic Medicine at the University of Osteopathic Medicine and Health Sciences in Des Moines, Iowa....read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Des Moines University
Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
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Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Office1405 Kiln Creek Pkwy Ste K Newport News, VA 23602
Office860 Omni Blvd Ste 303 Newport News, VA 23606
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home3% higher than the national average
84%Patients said that doctors always listened to them and explained things well6% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
- Recipient of 6
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
Learn more about how Healthgrades measures Hospital Quality