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Dr. Charlotte Kastl, MD

Dr. Charlotte Kastl, MD

Neurology*
15+ years of experience

Dr. Charlotte Kastl, MD is a neurologist in Alexandria, VA and has over 15 years of experience in the medical field. Dr. Kastl has extensive experience in Headache. She graduated from Uniformed Services University in 2007. She is affiliated with medical facilities such as Inova Alexandria Hospital and Inova Fairfax Hospital. She is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 12 reviews 2.4 Star Rating (12 reviews)

Practice

1500 N Beauregard St Ste 300 Alexandria, VA 22311
Telehealth available

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Dr. Kastl's Reviews

Likelihood to recommend Dr. Kastl

2.4
12 ratings, 9 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
58%
58%

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Wish I could give a 0
This is my first time ever leaving a review for a medical professional or medical practice. Like many other reviewers mention, Dr. Kastl was very quick to recommend prescription medication WITHOUT ever mentioning the possible side effects associated with the medication.Dr. Kastl later became extremely dismissive and condescending towards me when I told her I simply did not feel comfortable. She even logged out of her computer while I was in the middle of explaining my concerns. She told me point blank, that she could not do anything to help me other than to “increase my dosage.”Like many other online reviewers mention, the entire experience left me rattled… and frankly, alarmed. I still don’t fully understand why I was criticized and talked down to for wanting to take a more holistic approach first. Instead, it felt like the doctors at Inova Neurology were handing out prescription drugs like candy. It makes you wonder, what's in it for them? Clearly NOT patient care.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dec 29, 2023
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This is my first time ever leaving a review for a medical professional or medical practice. Like many other reviewers mention, Dr. Kastl was very quick to recommend prescription medication WITHOUT ever mentioning the possible side effects associated with the medication. Dr. Kastl later became extremely dismissive and condescending towards me when I told her I simply did not feel comfortable. She even logged out of her computer while I was in the middle of explaining my concerns. She told me point blank, that she could not do anything to help me other than to “increase my dosage.” Like many other online reviewers mention, the entire experience left me rattled… and frankly, alarmed. I still don’t fully understand why I was criticized and talked down to for wanting to take a more natural approach first. Instead, it felt like the doctors at Inova Neurology were handing out prescription drugs like candy. It makes you wonder, what's in it for them? Clearly NOT patient care.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Anonymous – Dec 29, 2023
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Worst experience with this doctor
It was one of the worst experiences with Dr. Charlotte. I am repeatedly stating I have migraine and medications side effects. She is refusing to accept that my medication is even causing any side effects. Instead, she is forcing me to believe I have stress, which is causing other symptoms to me. If she believes it's stress, why am I being prescribed medications for headaches. Which basically means I am being misdiagnosed. I don't know why she has been acting up and rude lately. My first visit was okay with this doc. But later visits have been terrible. I think she needs to hear more about patient real-life issues with side effects of medications and try to diagnose the correct issue. She basically laughed when I mentioned that it feels like my body is disabled with all the medications and their significant side effects. Just absolutely absurd and sick for the doctor to smile when the patient is suffering from significant health problems. I would not recommend her office.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
May 04, 2023
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Listened carefully
Dr. Kastl listened to my medical history with compassion and sought both the relieve my pain and find its root cause. Highly recommend.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sara Boissonneau – Dec 21, 2022
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If you're a military veteran, do not seek assistance from Dr. Kastl with your VA disability claim. I visited Dr. Kastl to get an opinion letter for a VA disability claim after a denial. She was very quick to tell me "no" and was tense for the duration of the appointment. She did not review my VA records or military service records. After the appointment, she wrote in her treatment notes that VA's stated reason for the denial was "of note" and inaccurately described my condition. She basically wrote an opinion against my claim (VA has access to these treatment notes).
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 others found this helpful
Helpful
Oct 31, 2021
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She didn't listen to me at all about my medication, and prescribed one I said I couldn't take, wrote poor notes that were confusing to the hospital system. And she got obstinate when I tried to talk to her about it.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Deborah K Corey – Nov 12, 2020
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Seen promptly and she was able to recommend an alternative headache medicine that eased my headaches after the one my previous doctor gave me didn’t work. Her staff was very helpful. I will see her again in a few months.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Jun 17, 2020
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Kastl was condensing, dismissive, and incredibly unhelpful. She didn't listen to my concerns and simply wanted to provide scripts. Overall a disheartening and frustrating experience
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jul 31, 2019
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I felt she doesn’t take time with patient or listen to patient about symptoms. Assumed from start that memory, spine and incontinence due to stress. Felt dismissed and talked down to. Didn’t even bother to read paperwork.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Fairfax, VA – Mar 05, 2019
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About Me

biography

Dr. Charlotte Kastl is a specialty care physician board certified in general neurology. She joined Inova Neurology with more than 13 years of clinical experience. She is the Co-Medical Director of the Inova Headache Program and Medical Director...read more
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • National Capital Consortium Walter Reed

    Residency Hospital, 2011
  • Uniformed Services University

    Medical School, 2007
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Alexandria Fairfax Neurology PC1500 N Beauregard St Ste 300 Alexandria, VA 22311
1

Practice

Inova Medical Group Neurology II8081 Innovation Park Dr Ste 900900 Fairfax, VA 22031
2

Practice

Inova Medical Group Neurology Fairfax3580 Joseph Siewick Dr Ste 206 Fairfax, VA 22033
3