Dr. Charley Andrews III, MD
Ophthalmology*
45+ years of experience
Dr. Charley Andrews III, MD is an ophthalmologist in Hurst, TX and has over 45 years of experience in the medical field. He graduated from LSU Health Sciences Center New Orleans School of Medicine in 1975.
3.6 Star Rating
Based on 36 reviews 3.6 Star Rating (36 reviews)
Practice
556 W Bedford Euless Rd Ste C Hurst, TX 76053At a Glance
- Area of Expertise
- Explains Conditions Well
- Trustworthy
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Dr. Andrews III' Reviews
Likelihood to recommend Dr. Andrews III
3.6
36 ratings, 12 with a written review
| 5 star | 61% | 61% |
| 4 star | 3% | 3% |
| 3 star | 3% | 3% |
| 2 star | 3% | 3% |
| 1 star | 31% | 31% |
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Dr. Andrews is a very professional and very thorough ophthalmologist. He has years of experience, and it shows. I highly recommend him for your optical needs.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 22, 2021
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Best eye doctor ever! We have been seeing him for 25 years or more and can't imagine seeing anyone else I have had several problems with my eyes and Dr. Andrews has discovered the problems and successfully treated them all. The practice is family operated and the staff/family is friendly, knowledgeable and professional. Just the best at what they all do.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Suzanne Collier – Apr 18, 2021
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Very knowledgeable doctor and a wonderful staff. Had a problem with my insurance and they were very helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
LC – Jul 22, 2020
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It wasn't very good and ended up terminating it before I saw the doctor. I couldn't get past his rude, mean, and lying staff and I wouldn't accept fault for their problems. It's not worth what a patient has to go through to see this doctor. Cynthia is the problem, and she knows no restraints, and I found it creepy having clerical staff examining me. I can't recommend the doctor because the patient can't get access to him without putting up with her.
What went well
- Office environment
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Arnold_Ziffel – Jul 05, 2020
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I have been using Dr Andrews for many years. He has always been very professional and takes the time to discuss my issues and what is going on with the eyes. I would recommend him to family and friends. His staff has always been friendly and professional and made me feel at ease. If you have to leave a message they call you back as soon as time permits.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
JAM - Southlake TX – Sep 25, 2019
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Dr. Andrews is excellent. Understanding and helpful. A thorough professional. However, I won't be back because his receptionist is the rudest, meanest woman I've ever encountered. Does he know this harpy is running off his patients? It's a shame because Dr. Andrews is really very, very good.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
1 other person found this helpful
Helpful
Aug 15, 2019
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Dr Andrews is good nut the office staff is rude and does not respond to messages or answer the phone
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 25, 2019
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Although Dr. Andrews is good. His office staff is very rude and contact is almost impossible
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 25, 2019
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Answered all my questions on eye care and eye health. Explained eye mechanics in lay terms and described the typical expectations of eye health as a person ages.
Information was informative and reassuring.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Carl Waychoff in Colleyville TX – May 06, 2018
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New patient. Missed the appointment today. They wanted $40.00 for a "no show" and would not reschedule another appointment until that is paid. When asked why wasn't a reminder sent?... "We do not send out reminders for appointments". Is this any way to treat seniors? We need reminders more than anyone else!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
7 others found this helpful
Helpful
Carrollton, TX – Mar 14, 2017
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The staff which apparently happens to be the wife of the doctor her name is Cynthia Andrews is extremely rude when she did call me back after I had left two messages was rude and hung up on me twice but not before telling me if I came to the office I would be arrested I am pretty sure Dr. Andrews does not know how she is running his office. since when do you hang up on patients and then threaten to have them arrested. There is no way I would ever recommend this doctors office to anyone
What went well
No results
What could be improved
- Office environment
10 others found this helpful
Helpful
Pam Smith in Richland Hills, TX – Mar 08, 2017
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Dr Andrews was very nice, HOWEVER his staff is the rudest, unprofessional, bunch that I have ever dealt with. I saw the Dr twice, and they called, insulted and threatened me, before allowing me to find out what was going on with my insurance. I will not recommended to anyone to go there. If you are looking for a good Drs office do not go here! My other doctors were understanding and allowed me to call insurance before any threats needed to be made. Avoid this office!
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
24 others found this helpful
Helpful
HasAlotOfDrs in Ft Worth – Feb 09, 2016
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How was your experience with Dr. Andrews III?Overall Patient Satisfaction
36responses
Likelihood of recommending Dr. Andrews III to family and friends is 3.6111112 out of 5
About Me
biography
Dr. Charley Andrews III, MD is an ophthalmologist in Hurst, TX and has over 45 years of experience in the medical field. He graduated from LSU Health Sciences Center New Orleans School of Medicine in 1975.Ophthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Lsu Health Sciences Center New Orleans School Of Medicine
Medical School, 1975
American Board of Medical Specialties®
American Board of Ophthalmology®
-
Ophthalmology
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Healthgrades has not received any data indicating a board action exists for this provider.
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