Dr. Charles Sims, MD

Dr. Sims was determined to figure out what was wrong with me. He tried a pic line with an antibiotic that no other doctor had tried. I had seen countless doctors and had countless testing and antibiotics prior to seeing him. When it didn't work, he diligently did sputum testing and xrays and even an MRI to figure out where the infection originated and settled in my body. He sent me to an ENT based on what he believed was going on, and after 9 months of doctors and treatments I was treated and cured because he figured out where it was actually coming from. His office was polite and accommodating. He was caring and intelligent. I highly recommend. He also saved the life of a church friend who had bacterial pneumonia.

Very knowledgeable. Communications are outstanding.

Dr. Charles Sims, MD Infectious Disease doctor is one of the most concern and well manner very good, outstanding in communicating with his patients. He take out the time to get a good understanding as what's going on and also make it very clear in how he can help you get through this. all you got do is follow his instructions

He was amazing. He made sure to review all of my labs with me and see me once a week until my numbers were stable,

Since I have been going to Dr Sims I feel like his bed side manner along with knowledge of my case is exceptional! The office staff always greets me when I walk through the door and I get there earlier than my appointment time and do not have to wait long! I am so thankful I found him!

I can only comment on the receptionist. We have been looking and looking for someone who can treat our daughter's EBV sympotms. We called to make and appointment and asked if Dr. Sims worked with EBV patients. The receptionist very rudely told my wife, "there's no cure for EBV". (Duh, well there's no cure for cancer, should I just not seek treatment for it either?) Scratch this doctor off the list.

Multiple tests for fever of unknown etiology. Unusually long time to receive test results. Unfulfilled promises of return calls. Office staff commits to pass messages as does answering service. Net result calls not returned in a timely manner. I feel like communication between Dr. Sims and myself has been less than adequate. It should not be necessary to have to beg for tidbets of information about test results and care plans. Very poor communication. Would not recommend.

I see Dr. Sims every four months. I changed from a doctor in Katy to Dr. Sims because I moved to Spring, and it was the best decision I could ever make. I love him. He is knowledgeable and shares what he knows with you. He is personable, patient, and listens to all of my questions. I highly recommend him.

Closing at 4:00. Sending lab results by email. Not giving a password for lab results. I just called yesterday about my child's lab results. Instead of giving to me you email them to me on Saturday . Not only do I not have a password or username, I can't find a place on the site to use one if I had it.

As a new patient w/ Dr Sims, I felt initially all went well. A mo after my appt I called Dr for my results since no one had called me. The Office Mgr. pointed the finger @ me for delayed results as my ins didn't cover LabCorp, staff can't input results into a patient's profile & emails went unanswered as lady retired. Dr never intervened. Dr & staff be intimate with the concept of customer (patient) service. You are dealing with peoples' lives not their burger order. Geez!