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Dr. Charles Shih, MD

Dr. Charles Shih, MD

Otolaryngology-Head and Neck Surgery*
25+ years of experience

Dr. Charles Shih, MD is an otolaryngology-head and neck surgery specialist in Richmond, CA and has over 25 years of experience in the medical field. He graduated from University of Rochester in 1996. He is affiliated with medical facilities Kaiser Permanente Oakland Medical Center and Kaiser Permanente San Leandro Medical Center. He is accepting new patients and telehealth appointments.

2.1 Star Rating
Based on 11 reviews 2.1 Star Rating (11 reviews)

Practice

901 Nevin Ave Richmond, CA 94801
Telehealth available
(510) 307-1500

At a Glance

  • Areas of Expertise
    Dr. Shih specializes in the areas of Otolaryngology-Head and Neck Surgery & Plastic Surgery & Facial Surgery. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ • See hospitals
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Dr. Shih's Reviews

Likelihood to recommend Dr. Shih

2.1

11 ratings, 7 with a written review
5 Star
27%
27%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
73%
73%

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RecentHighestLowestMost Helpful
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
AMS – Dec 10, 2024
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Jun 23, 2020
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What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
May 11, 2019
×Post a ResponseAre you Dr. Charles Shih, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Mar 23, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
May 11, 2018
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What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Davis, CA – Jul 24, 2017
×Post a ResponseAre you Dr. Charles Shih, MD?
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 people found this helpful
Helpful
nnn in Richmond – Jan 31, 2016
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How was your experience with Dr. Shih?

Know Before You Go

About Me

biography

Dr. Charles Shih, MD is an otolaryngology-head and neck surgery specialist in Richmond, CA and has over 25 years of experience in the medical field. He graduated from University of Rochester in 1996. He is affiliated with medical facilities Kaiser...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester

    Medical School, 1996
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
American Board of Facial Plastic and Reconstructive Surgery®
American Board of Facial Plastic and Reconstructive Surgery
- 
Plastic Surgery & Facial Surgery†
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Kaiser Permanente Richmond Medical Center901 Nevin Ave Richmond, CA 94801
1

Practice

Pediatric Surgery at Oakland Medical Center3600 Broadway Fl 4 Oakland, CA 94611
2
The Permanente Medical Group Inc1800 Harrison St Fl 7 Oakland, CA 94612
3

Affiliated Hospitals

  • Kaiser Permanente San Leandro Medical Center

    2500 Merced St
    San Leandro, CA 94577
    Recipient of 3
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Kaiser Permanente Oakland Medical Center

    3600 Broadway
    Oakland, CA 94611
    Recipient of 11
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    Surgical Care Excellence Award™ (2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality