Dr. Charles Richards, MD

Dr. Richards showed that he truly cared about my wellbeing and went above and beyond with his attention to detail. There was a bit of the wait, but his level of skill and knowledge about my condition was immeasurable.

Optometrist recommended Dr Richards for vitrectomy surgery in my left eye. I was very nervous about this. We were very relieved, impressed, and thankful for the care and expertise and personal attention from Dr Richards and his entire team. Highly Recommend!

Office is way too busy. Wait time is exceptionally long. There could be a more efficient organization of testing, scan, and consult. Total time for these 3 functions was less than 20 minutes. Waited for 1 hour 40 minutes between functions.

Appointment was efficient and on time. Great flexability to see myself and my wife at the same time.

I am very thankful that Dr. Richards accepted me as a patient. Most people have a problem tolerating an older person. I am 78 but the staff is patient and always make sure I see a doctor who knows their stuff about eyes.

Getting a shot in your eye is not a pleasant experience but Dr. Richards is the BEST!

Everyone was so nice. I liked Dr. Richards a lot. This was emergent and I was treated with respect and kindness.

I appreciate the fact that all of the people in this clinic are always striving to make this treatment a better experience.

Great doctor. Great staff-I was there at the start up of Dr. Richards' practice. Never have I been disappointed. Staff is always friendly and ready to help.

Very good experience, especially considering that they had to work me in!!

My experience at Piedmont Retina has been exceptionally good. High quality/expert care. Responsive, supportive and knowledgeable staff. I completely trust them.

Busy. Yes, of course they're busy. In reference, would one stand and wait to eat at an empty restaurant? Absolutely not! This specialty office is the type that because of the patient population it is going to be busy. And no one likes to wait. But it cannot be helped. The health of our eyes are important. The staff is always professional, courteous, prompt. They are busy also, but never have I overheard them complain. Dr. Richards is the best. Always asks if you have any questions. I highly recommend this office to anyone!

This is my 2nd visit to this office after my specialist retired. The staff has been courteous, efficient and competent. I would highly recommend!

Dr. Richards and his staff were all extremely professional, courteous and caring in handling my retina problems. Overall it has been a VERY satisfactory experience for me!

He is very caring and professional! Great job helping with my surgery and disability insurance.

Everything is organized, everyone is warm and polite. Instructions are clear. It is a well oiled machine that has a great environment and ambiance with skilled staff! The BEST!!

Very pleasing and accomodating!

The staff is always courteous and professional. Phone calls are answered promptly. Dr. Richards always answers all questions and address concerns.

I can see because of Dr. Richards!

I am a diabetic and needed to have a vitrectomy done which sounded very scary to me. Dr. Richards and his team were very patient and helpful through the whole process. I am very glad to have him as my eye doctor!